Development Operations Manager
3 days ago
FirstPort is the UK's leading property management company, caring for homes across England, Wales, and Scotland.
Job Summary:We are seeking a highly skilled Senior Community Liaison to join our team. This role requires strong communication and problem-solving skills, as well as the ability to work independently.
Key Responsibilities:- Maintain a high profile around the development/office, ensuring residents meet specific requirements.
- In emergency situations, contact the appropriate response team or authorities.
- Perform daily checks to ensure building safety and security, maintaining cleanliness in communal areas, gardens, and grounds through effective contractor management.
- Oversee all works, raising orders, managing contractors, monitoring progress, and signing off completion.
- Support community building by encouraging the Social Committee to plan and run social events for residents.
- Foster relationships with residents' family members, local authorities, doctors, social workers, and health authorities as needed.
- Record data according to internal procedures, protecting and securing it at all times.
- Complete the development diary and leave comprehensive handover notes for the House Manager outlining occurrences and actions taken.
- Assist with sales listings from partner company Retirement Homesearch, welcoming new residents and helping them settle in.
- Collaborate with peer Development Managers for advice and support, attending team/company meetings monthly/yearly.
- Excellent communication skills to resolve issues and complaints effectively.
- Proficient in Microsoft Office applications and confident in learning new systems.
- Salary: £12.19 per hour plus benefits
- Discounted gym membership
- true work-life balance
- opportunity for growth and progression
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