Community Liaison Officer

1 week ago


Eastbourne, East Sussex, United Kingdom Emeria UK Full time
About the Job

We are seeking a Relief Development Manager to join our team, covering the area from Hove to Eastbourne.

The successful candidate will have excellent communication skills, ability to operate Microsoft Office applications, and be confident in learning new systems.

The role involves maintaining a high profile around the development/office, ensuring our residents meet our requirements and are safe and secure.

Main Responsibilities:
  • Maintain a high profile around the development/office, ensure our residents are checked within our requirements.
  • In the event of an emergency, call the appropriate response team or authorities.
  • Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
  • Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
  • Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
  • Build and maintain links with residents' family members, local authorities, doctors, social workers, and health authorities as required and appropriate.
  • Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
  • Ensure that the development diary is completed and leave accurate and comprehensive handover notes for the permanent House Manager outlining any occurrences and actions taken.
  • Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in.
Key Skills:
  • Natural communicator, able to resolve issues and complaints effectively.
  • Able to operate Microsoft Office applications, and confident in learning new systems.
About Our Company

Emeria UK is a leading property management company, caring for our customers' homes across England, Wales, and Scotland.

Our Benefits:
  • Discounted gym membership.
  • A true work-life balance.
  • The opportunity for growth and progression.

We also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health.

Salary: £28,000 - £32,000 per annum, depending on experience.

Location: To cover area from Hove - Eastbourne.



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