Customer Service

5 months ago


Remote, United Kingdom Bragan.net Full time

We are a forward-thinking company with a culture of continuous growth and improvement - in our products, services and our people.

As an ecommerce company we prioritise the use of online communications, but our employees, based across the world, are the asset we value and invest in most.

If, like us, you have a strong will to win we can provide a supportive working environment where you and Bragan will thrive.

Our current sales channels include eBay, Amazon and a website (magento) as well as an offline telesales presence.

**JOB ROLE**
- Sales / Customer Call handling.
- Working alongside sales and IT team.
- Assisting with the implementation and maintenance of appropriate IT systems and internal controls.
- Ensuring listings and product information is accurate and real-time

**SKILLS**
- Fluent English essential
- Excellent verbal and written communication skills.
- Proactive, motivated, ability to work on own initiative
- Ability to multi-task and work at a fast pace, well-organised with exceptional time management
- Good IT skills, and familiarity with online shopping platforms (e.g. eBay) would be a an advantage but not essential - Training will be provided.
- Data management would be a an advantage but not essential.
- Flexibility to cross into other roles / tasks occasionally would also be a distinct advantage.
- Strong attention to detail

**EXPERIENCE**

Experience in MS packages (particularly Excel), CRM and online management systems, packages include Linnworks, Zendesk (preferred not essential).

Ecommerce Exposure (preferred, but not essential)

A progressive position with tremendous prospects for the right individual. A chance to take on a key role in this young, growing, vibrant company.

If you have a background in any of these sectors, E Commerce, Data & Systems, IT, Tele Sales and/or the Motor Industry, we would like to hear from you.

Please write indicating what strengths you can bring to us and enclose a CV.
- Bonus scheme
- On-site parking

Salary D.O.A. (Depending on Ability & Attitude to Learn)

Task - Please say, in your own words, how you would describe a critical thinker.

Pay: £34,000.00-£38,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

Application question(s):
Work Location: Remote



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