German Customer Service
5 months ago
Permanent- Remote- Posted 4 hours ago**Hours: Monday-Friday 8am-4pm and 9am
- 5pm**
**The role responsibilities**:
- Handling inbound calls from consumers and distributors
- Resolving queries and keeping customers updated on the status of their enquiry
- Processing inbound promotional claims accurately and efficiently
- Making effective use of down time by assisting colleagues with other tasks
- Setting an example to the team with a positive and professional attitude, delivering the highest level of customer service at all times
- Fulfilling any other ad-hoc duties
**The person we’re looking for**:
- Ability to speak and write in German to a native level
- Experience within a Customer Service environment (preferred, but not essential)
- Experience with Microsoft Office products (e.g. Outlook, Excel)
- A passion to go above and beyond for customers
- Self-motivated and a professional attitude
- Excellent interpersonal and communication skills
- Flexible and highly motivated
**Job Features**:
- Job Category- Commercial- Salary- £Negotiable
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