Call Centre Agent

2 weeks ago


Edinburgh, United Kingdom 1st Line Marketing Global Full time

**About us**

1st Line Marketing Global is a small business in Edinburgh. We are professional, fun and collaborative.

Our work environment includes:

- Growth opportunities
- Company perks
- Lively atmosphere

**Responsibilities**:

- Provide accurate and timely information to customers.
- Handle customer inquiries and complaints in a professional manner.
- Record customer interactions and transactions in the database.
- Follow up with customers to ensure their satisfaction.
- Identify customer needs and provide appropriate solutions.
- Stay up-to-date on product knowledge and industry trends.

**Salary**: £23,951.00-£25,241.00 per year

**Benefits**:

- Company events
- Flexitime

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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