Customer Service Agents

2 months ago


Edinburgh, United Kingdom Pertemps Scotland Full time

**NEW YEAR, NEW YOU?**
Are you looking for an exciting new role in the new year?
Are you looking for a challenging role where you can expand your skill set with a company that will support your career progression?
If the answer is yes, then we may have the perfect role for you
**Customer Service Advisor**(no sales calls)
**Banking Industry**:

- Account opening Centre
**Start Date -** 12/01/2023
**Location** - Edinburgh (The Gyle)
**Shifts** - Monday - Friday 09:00 - 17:00 NO WEEKENDS
Full paid training
Start a new career path today within the Financial Industry. No experience necessary. Full training provided. Opportunities to work from home once fully trained.
Pertemps have great opportunities available working with a UK leading Bank, with a likelihood of being made permanent within the job role alongside future opportunities for career development.
**What's in it for you?**:

- Great rates of pay, starting pay rate £10.63ph
- 35 hour working weeks, 7 hour working days
- Great shift patterns
- Possibility of extension / permanent contract direct with the bank
- The opportunity to work alongside a fantastic, supportive, fun team
- Potential opportunities to work from home once fully established within your job role
- Generous holiday allowance
- Fantastic state of the art work facilities
- A work environment where you will feel encouraged and valued
- Work for a business that are passionate about diversity and equal opportunities.

**What skills will this role provide you?**:

- Advance your computer skills
- Database management skills
- Professional working environment experience
- Customer, Colleague and Client collaboration skills
- Personal development
- Experience of working within an office environment

**Job Role**:

- Deliver an excellent customer experience over the phone to ensure customer's need are met to the highest standard.
- Customer relationship management
- Providing outcomes to customers queries and escalation of customer queries where required
- System and database updates
- Team meeting attendance
- Administration duties



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