2nd Line Support

3 weeks ago


Cambridge, United Kingdom CloudScope Full time

2nd Line Support - O365, Remote Support, Troubleshooting

£28k-36k DOE + Benefits - Cambridge

CloudScope are looking for a 2nd Line Technician for an East Anglian business established over 15 years ago. The company has experienced sustained growth since their inception and are looking to further that growth year on year with a target of increasingheadcount by more than 10% - making them one of the fastest-growing Digital & Technology Solutions providers in East Anglia. Providing a supportive environment, recognising the importance of the personal training and development of staff, rewarding those whogo the extra mile, and celebrating wins together creates an environment to thrive in. This is an exciting time to join a modern and innovative company with a focus on employee well-being.

The company prides itself on upholding their core values of Teamwork, Responsibility, Unity, and Experience at all times. They also understand their role in protecting the environment for future generations and operate a completely paperless office withrecycling points in every kitchen. Recognising employee achievements is hugely important and every month departments share with the wider business individuals they feel have gone above and beyond.

The Role
- Supporting client PCs and servers remotely and on-site - Win7/8/10, 2008, 2012, 2016
- Managing WHM web servers and DNS for clients
- A minimum of 2 year of experience supporting small and medium-sized business networks.
- Prior experience with Microsoft Exchange 2007/2010/2013/2016 and Office 365
- Experience with Windows 7/8/10, 2008, 2012, 2016 and Microsoft Exchange 2007/2010/2013/2016
- Experience installing business computer systems and providing support both remote and on-site

**Salary**: £28-36k DOE

Working Hours: 40 hours per week, Monday - Friday - with flexible working available

+ 25 days holiday, plus bank holidays, increasing with long service. Other benefits include: quarterly profit-based bonus, personal training & development, onsite gym, company shutdown over Christmas,

Location: Cambridge, Cambridgeshire



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