Senior IT Engineer/2nd/3rd Line Support

3 weeks ago


Cambridge Cambridgeshire, United Kingdom Pure Resourcing Solutions Full time

A unique and exciting opportunity to join one of Cambridge's leading "scale-up" businesses. We are looking for a skilled senior IT Engineer with a broad range of experience across infrastructure, software, IT and IT security/cyber. On offer is hybrid working with close access from the A14. This business builds and delivers software and services that truly changes peoples lives Details as follows:  Key responsibilities:
Manage and maintain hosting sites to ensure optimal performance, reliability, and security.
Administer databases to support the storage and retrieval of educational content, user data, and other critical information.
Implement and maintain backup solutions to safeguard against data loss and ensure business continuity.
Conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential security risks.
Monitor system logs, analyse security incidents, and respond to incidents in a timely manner.
Monitor system performance, troubleshoot issues, and implement proactive measures to prevent downtime.
Collaborate with cross-functional teams to integrate best practices and support the development and deployment of new features and enhancements.
Stay current with industry trends and best practices to continuously improve our infrastructure and processes.
Qualifications:
Proven experience as a system administrator or similar, with a focus on hosting sites, databases, and information security.
Proficiency in administering Linux server environments.
Strong understanding of information security principles, standards, and best practices. Experience with ISO 27001 is highly advantageous.
K nowledge of web hosting technologies highly advatagous, including any of thw following- Apache, Nginx, MySQL, MongoDB, Django and PWAs, their rolling updates, red/black deployments and roll-backs.
Experience with virtualisation technologies such as Docker and with continuous integration pipelines (e.g. Bitbucket pipelines) is a plus.
Familiarity with cloud platforms such as AWS or Google Cloud Platform and/or hosting solutions such as Rackspace, SiteGround, Ionos or similar.
Excellent problem-solving skills, effective communication and collaboration.
Commitment to upholding security best practices and data privacy standards.
Great salary and benefits, hybrid working and modern offices with close A14 access and parking.



  • Cambridge, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time

    Job Description Location – Cambridge, there will be a requirement to travel to sites all over the UK Hours – shifts patterns of 08:00 to 16:00, 09:00 to 17:00 and 10:00 to 18:00 There's also an overnight on-call shift which the 08:00 to 16:00 shift covers. Phone support only We are seeking an enthusiastic Network Engineer. You will be eager to...


  • Cambridge, United Kingdom IT Talent Solutions Ltd Remote Work Freelance Full time

    2nd Line Desktop IT Support Engineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 We are seeking a skilled Desktop IT Support Engineer to join our team in Cambridge for a 12-month contract. The successful candidate will provide essential support for our desktop infrastructure, ensuring the smooth operation of our IT systems. This...


  • Cambridge, Cambridgeshire, United Kingdom Understanding Recruitment Full time

    Field Service Engineer Are you a Field Service Engineer looking for your next exciting opportunity?A brand-new position has arisen for a Field Service Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide range of clients. As the Field Service Engineer, you will be expected...

  • 2nd Line Engineer

    4 weeks ago


    Cambridge, United Kingdom Lorien Full time

    2nd Line Engineer Are you an experienced 2nd Line Engineer looking for an exciting new career opportunity? We are currently partnered with an IT services provider looking for a 2nd Line Engineer to work within their infrastructure function. Day to day responsibilities include providing support over the phone to customers and mentoring more junior members of...


  • Cambridge, United Kingdom Pure Resourcing Solutions Full time

    2nd Line Support Engineer Cambridge or Colchester Salary £32,000 - £38,000 Hybrid (1 or 2 days a week from home) Experience - Knowledge of ERP systems - Experience creating solutions and specification documents - Create business process maps - Provide 1st/2nd line support to internal and remote users - Good knowledge of windows, 0ffice 365 and...


  • Cambridge, United Kingdom Pure Resourcing Solutions Full time

    2nd Line Support Engineer Cambridge or Colchester Salary £32,000 - £38,000 Hybrid (1 or 2 days a week from home) Experience - Knowledge of ERP systems - Experience creating solutions and specification documents - Create business process maps - Provide 1st/2nd line support to internal and remote users - Good knowledge of windows, 0ffice 365 and...


  • Peterborough, Cambridgeshire, United Kingdom Concept Resourcing Full time

    Job title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team. This is an exciting opportunity to gain hands on experience across a variety of...

  • 2nd Line Engineer

    3 weeks ago


    Peterborough, Cambridgeshire, United Kingdom Lorien Full time

    2nd Line Engineer Are you an experienced 2nd Line Engineer looking for an exciting new career opportunity? We are currently partnered with an IT services provider looking for a 2nd Line Engineer to work within their infrastructure function. Day to day responsibilities include providing support over the phone to customers and mentoring more junior members of...


  • Cambridge, United Kingdom Lorien Full time

    **2nd Line Support Engineer** **InTune experience** **Inside IR35** **6 days work over bank holiday weekend** My client are searching for x4 2nd Line Support Engineers to work 6 days over the bank holiday weekend to work on an Intune UK to global Intune migration. **Key Skills** - Good 2nd line support experience - InTune experience would be a huge...


  • Godmanchester, Cambridgeshire, United Kingdom Leidos Innovations UK Limited Full time

    3rd Line Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of DV Clearance Required 3rd Line Infrastructure Engineer Location: Full-time on-site in Huntingdon, Cambridgeshire We are looking for an experienced Senior Infrastructure Engineer to join our 3rd Line Service Operations team who is able to work collaboratively...


  • Godmanchester, Cambridgeshire, United Kingdom Leidos Innovations UK Limited Full time

    3rd Line Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of DV Clearance Required Location: Full-time on-site in Huntingdon, Cambridgeshire We are looking for an experienced Senior Infrastructure Engineer to join our 3rd Line Service Operations team who is able to work collaboratively with colleagues and our customer...


  • Peterborough, Cambridgeshire, United Kingdom NexusJobs Full time

    Application Support Analyst with 2nd and 3rd Line Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for the Clients Application...


  • Cambridge, Cambridgeshire, United Kingdom Pure Resourcing Solutions Full time

    Job Description A unique and exciting opportunity to join one of Cambridge's leading "scale-up" businesses. We are looking for a skilled senior IT Engineer with a broad range of experience across infrastructure, software, IT and IT security/cyber. On offer is hybrid working with close access from the A14. This business builds and delivers software and...


  • Cambridge, Cambridgeshire, United Kingdom Pure Resourcing Solutions Full time

    Job Description A unique and exciting opportunity to join one of Cambridge's leading "scale-up" businesses. We are looking for a skilled senior IT Engineer with a broad range of experience across infrastructure, software, IT and IT security/cyber. On offer is hybrid working with close access from the A14. This business builds and delivers software and...


  • Cambridge, United Kingdom Robert Half Full time

    Robert Half Technology are assisting a global Manufacturing organisation based in London & Cambridge to recruit a 1st/2nd Line Support Engineer on a contract basis paying £200-£300RoleThe 1st/2nd Line Support Engineer will resolve incoming requests for technical assistance on standard, commercial and proprietary applicationsConsistent customer care,...


  • Cambridge, United Kingdom Robert Half Full time

    Robert Half Technology are assisting a global Manufacturing organisation based in London & Cambridge to recruit a 1st/2nd Line Support Engineer on a contract basis paying £200-£300RoleThe 1st/2nd Line Support Engineer will resolve incoming requests for technical assistance on standard, commercial and proprietary applicationsConsistent customer care,...


  • Cambridge, United Kingdom IT Search & Select Full time

    We are a leading cybersecurity company based in Cambridge. We specialize in providing cutting-edge solutions to protect our clients’ digital assets. As a Senior IT Engineer, you’ll play a crucial role in ensuring the smooth operation of our internal systems while supporting our talented cybersecurity team. As a Senior IT Engineer, you’ll be the go-to...


  • Cambridge, United Kingdom Ipsos Full time

    The Role  in 2021, Intrasonics was acquired by their long-term partner Ipsos, the third-largest market research company in the world. Together, we have developed our proprietary passive measurement solution, and are investing in new products to support market research in innovative new ways. As a 2nd Line Support Specialist at Intrasonics, you will work...

  • Senior IT Engineer

    2 weeks ago


    Cambridge, United Kingdom In Technology Group Limited Full time

    **Senior IT Support Engineer - Up to 39,000** **Cambridge** **Up to 39,000 - Great Progression Scheme** I have a fantastic opportunity for a senior IT support engineer to join a growing charity who deal with classified projects and information. My client is looking to add to their infrastructure and support team due to ongoing growth and internal...

  • Senior IT Engineer

    7 days ago


    Cambridge, United Kingdom In Technology Group Limited Full time

    **Senior IT Support Engineer - Up to 39,000** **Cambridge** **Up to 39,000 - Great Progression Scheme** I have a fantastic opportunity for a senior IT support engineer to join a growing charity who deal with classified projects and information. My client is looking to add to their infrastructure and support team due to ongoing growth and internal...