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Receptionist/call Handler

4 months ago

Enfield, United Kingdom Holtwhites Hotel RSTSLTD Full time

We are looking for someone who is motivated, well-spoken, organised and remains calm under pressure. Is that you? If so, please apply

Your **Call Handler** duties will include:

- Receive and process requests for patient transport journeys
- Input requests for transport
- Record and update statistics relating to patient journey times
- Receive and deal with enquiries from both patient commissioners and HCPs
- Make outbound calls to Commissioners and HCPs
- Update computer system
- Actively communicate with others to assist service delivery
- Keep track on call statistics and reporting

Your **Receptionist **duties will include:

- Receptionist duties
- Operating hotel computer booking system
- Dealing with checking in and checking out of guests
- Taking bookings
- Cash handling and reconciliation
- Ensuring hotel security
- Dealing with enquiries
- Ensure hotel cleanliness
- Dealing with and resolving issues
- Liaison with the maintenance team
- Supporting hotel management

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.50 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Enfield: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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