Student Services Administrator

3 weeks ago

Enfield, United Kingdom Reed Full time

An exciting opportunity has arisen for a Student Services Administrator to join a welcoming and highly motivated team. The successful candidate will be the gatekeeper to the Academy, carrying out important administrative, display, and organisational responsibilities. This role requires a professional manner, excellent telephone and communication skills, and the ability to interact effectively with visitors, students, staff, and outside agencies.

Day to Day of the role:

  • Greet, assist, and direct visitors to the Academy, ensuring a welcoming, safe, and secure entry.
  • Manage gate entry-systems, answer telephone calls, and liaise with Site Services as necessary.
  • Monitor the Academy camera system to support the safeguarding of students and staff.
  • Oversee the work of the Academy’s student receptionists.
  • Handle external communication to parents and carers, including letters and texts.
  • Maintain the Reception area in an appealing and appropriate condition.
  • Organise tours of the Academy as required.
  • Manage Academy post and carry out typing and spreadsheet work.
  • Assist the Attendance Officer with primary attendance.
  • Manage lost property, ensuring items are returned to their owners.
  • Liaise with Academy staff to organise effective procedures for hosting visitors.
  • Cover for other reception staff when necessary.
  • Assist with preparation of display materials and manage the community board.
  • Create staff badges for Academy events.
  • Serve as a First Aider and participate in the Academy’s staff duty rota.

Required Skills & Qualifications:

  • Experience in a similar role within a school or large organisation.
  • Professional manner with excellent telephone and communication skills.
  • Adaptable approach to work and good IT skills, including high-level typing.
  • Understanding of secondary school systems.
  • Friendly, calm personality with excellent interpersonal skills.
  • Committed to maintaining a distinctive and inclusive ethos.

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