Call Handler

3 months ago

Enfield, United Kingdom Pertemps Network Group Full time

**Job Description**:
Key Responsibilities:

Schedule patient transportation appointments, ensuring that all necessary details are recorded and communicated to transport personnel.
Monitor and track transport requests and ensure that all transportation services are provided within the required timeframe.
Liaise with healthcare professionals to determine the transportation needs of patients, including any necessary medical equipment or assistance.
Maintain accurate records of patient transportation services, including transportation schedules, patient information, and any other relevant information.
**Requirements**:
Proven experience in a call centre, ideally within the healthcare industry.
Strong communication skills, both verbal and written in English

Proficient in the use of computer software, including Microsoft Office
Ability to work in a fast-paced and high-pressure environment.
Strong problem-solving skills and attention to detail.
Salary
£11.75 per hour
Working Hours
Monday to Friday 08.00 to 17.00 and 1 in 4 four weeks 09.00 to 18.00

**Benefits**:
On Site Parking
Weekly Pay on Fridays & accrued holiday pay.

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