Rent Recovery Support Officer

5 months ago


Ilford, United Kingdom Fox Morris Group Full time

**Rent Recovery Support Officer - Redbridge Council**

**3 - 6+ Month Ongoing Contract**

**Rate - Negotiable - Please send your CV with the rate of pay you require**

**Essentials**:

- Working in the public or social housing sector
- Working with income and rent accounts to increase income recovery
- Knowledge of Housing Benefit and regulations
- Knowledge of the Welfare Reform Act

*

**Job Role**:

- To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with rent recovery procedures
- To contact tenants in a timely, systematic way to vigorously pursue their rent arrears and respond to any enquiries from contacts within the specified time. To carry out transactional and administrative tasks required to achieve this.
- To transfer customers to the 2nd Stage Rent Recovery team, Court Officers and the Complex Case Team in accordance with rent arrears policy
- To maintain accurate and up-to-date records of action taken to recover income and arrears and to monitor and record the impact of the actions taken.
- To help customers manage their arrears as they move between temporary accommodation solutions
- To work in conjunction with all other appropriate agencies to ensure maximisation of income for both residents and the organisation

**If you are interested, please send across an up-to-date CV and outline your availability/notice period/rate you are seeking and confirm you would like to be represented by Fox Morris Group for this position.**

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

**IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.**

**Please note: We do not hold CV’s on file without first speaking with you.**

**Job Type**: Temporary contract
Contract length: 3-6 months

Pay: From £15.17 per hour

**Experience**:

- Local authority: 1 year (required)
- Income and rent accounts: 1 year (required)
- Rent recovery: 1 year (required)

Work Location: Hybrid remote in Ilford

Reference ID: RRSO - Redbridge Council


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