Housing Officer

3 months ago


Ilford, United Kingdom Elliot Leigh Property Management Full time

**Housing Officer**

**Working in the Property Services Department as a part of the Housing Officer Team, you will be responsible for carrying out property inspections & reporting any issues identified and new tenant inductions and checkouts on behalf of Elliot Leigh Property Management.**

**Hours of work. Location & salary**:
**Salary - £28,000 per annum + additional employee benefits**

**Full Time Monday to Friday 9am to 6pm**

**Office & field based**

**Job description**

We are looking for a housing officer in a fantastic organisation that covers Essex and London. You will have previous Housing management experience and be a dynamic customer focused individual who strives for 100% Customer Satisfaction.

A sound working knowledge of property management & relevant health and safety l regulations necessary - If this sounds like you get in touch TODAY

**Roles & Responsibilities**
- To comply with all legal and ELPM Regulations with particular attention to all aspects of the Health and Safety Regulations.
- Inspect Properties to the required standard and required frequency.
- Keep inspection schedule up to date including completed Inspections, New properties and withdrawn.
- Communicate with Tenants informing them of any identified issues and what action must be taken.
- Carry out property inspections with local councils, Landlords and any other third parties when required or requested.
- Carry out detailed inventories on all new properties.
- Take lead in investigating allegations of Anti-Social behaviour.
- Follow company policies and procedures on reporting back any issues identified during the inspection.
- Carry out Accompanied tenant check ins
- Arranging to meet tenants when they are moving in & carrying out detailed induction.
- Carry out Accompanied tenant check outs and obtaining keys etc from tenants leaving.
- Property turnarounds
- Identify all maintenance work required to bring the property up to a lettable standard.
- Completing administration required to deliver the role.
- Collecting items or rent when required.
- Provide office support where and when required.

**What personal qualities, experience & qualifications do I need?**
- CIH qualifications desirable but not essential.
- HHSRS qualification desirable but not essential
- Experience in Property Management essential.
- Knowledge of H&S at work Compliance.
- Must be able to use own initiative.
- Great people skills.
- Excellent written and oral communication skills.
- Proven time management skills.
- Organisational skills.
- Conflict resolution skills
- Must be IT literate.
- Ability to work under pressure and achieve deadlines.
- Enhanced DBS in Adult and Children Workforce
- A full clean driving license.

**Employee Benefits**

We offer an excellent salary package and in addition to this you can look forward to the following additional benefits whilst working for Elliot leigh:

- Fully expensed Company Car
- Employee Assistance Programme which gives you access to external support resources 24 hours a day, 365 day a year.
- Private Medical Insurance*
- Four percent employer pension contribution
- 20 days annual leave plus Bank Holidays
- A commitment to Continuous professional development and
Comprehensive training resources
- Ability to progress within the company.

NB This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.

A full Job Description will be provided before interview.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- Company car
- Company pension
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work Location: On the road


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