Customer and Trade Supervisor

2 weeks ago


London, United Kingdom Willis Global Ltd Full time

Our client, a Multi-National freight forwarding and logistics provider with an extensive network of offices across the globe, and which offers air and ocean freight forwarding, customs brokerage and a range of other supply chain solutions, are looking torecruit a **Customer and Trade Supervisor**to be based at offices in **South-West, London.**

**On Offer**:

- An opportunity to join a forward thinking organisation and work within new offices within a sought after area of London
- An opportunity to join a dynamic, competitive and fast paced Customer & Trade Team, which is driving the London team’s GP success.
- An attractive salary from £35,000- £40,000 per annum dependant on experience
- Hybrid working Available, with a minimum of two days a week within the office
- 25 days per year annual holiday plus Bank Holidays

**Main Purpose of the Role**:
Reporting to the Customer & Trade Manager, the Customer & Trade Supervisor will be responsible for increasing the shipment volumes and operational financial performance of the company’s London branch.

**Duties and Responsibilities**:

- Contribute to the daily activity of a successful and profitable Customer and Trade Team
- Steer and drive the team to excellent standards and results as instructed by the Commercial Manager
- Ensure the team are constantly pushing for improvements in communication, quotation response time, and team growth through excellent leadership
- Manage and complete quotations both internally and externally on a daily basis, as directed by the Customer and Trade Manager, and in accordance with monthly/ annual targets for all freight forwarding modes - Air/ Sea/ Road
- Actively develop existing and new business with support from the business development teams and operational leads
- Research potential new customers through various channels, and provide leads to inside Sales/ BDM, with support and direction from Customer and Trade Manager
- Assist with establishing new suppliers and arranging supplier meetings
- Arrange virtual meetings with your customers, and ensure customer volume and GP development
- Demonstrate business growth through successfully sourcing and converting opportunities
- Contribute to a dynamic and competitive team culture within the department

**To Be Considered**:

- Proven commercial experience with the freight forwarding industry
- Experience of providing quotations for air, sea and road freight forwarding solutions
- A strong communicator with excellent customer service skills

For full details, please contact Willis Global
- a_leading Recruitment Consultancy for the Supply Chain and Logistics industry._


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