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Rentals and Service Coordinator

2 months ago

Portlethen, United Kingdom Hunting Energy Services Limited Full time

**Job Title: Rentals and Service Coordinator**

**Reporting to**:Rentals, Service and Asset Manager**

**Nature of the Position: Permanent Full-Time**

**Location: Portlethen, Aberdeen**

**Role Overview**:
The job holder is required to communicate with third parties to ensure equipment is available in a timely manner, often having to meet strict deadlines/turnaround times. The job holder is expected to work to deadlines and balance the variety of tasks on a daily basis.

**Key Responsibilities**:

- Customer communications (verbal and electronic) ensuring 100% customer satisfaction, including responding quickly and attentively to customer needs
- Developing close customer relationships
- Actively communicating with fellow Departmental members
- Providing support to Sales when required
- Along with Administration Coordinator, generate all relevant paperwork for Rental orders including: Workshop instruction, Rental/Sales orders, prepare quotations, raise requisitions.
- Providing cover and support to the department as and when needed
- Liaising with other departments to continuously improve effectiveness and efficiencies
- Monitoring, maintaining and communicating Rental equipment inventories within Hunting. As required, review and request additional equipment to supplement equipment inventory
- Required to participate in the “on call” system and providing on call mobile support responding to urgent client needs

**Qualifications/Skills and Experience**:

- Educated to degree level or equivalent with extensive experience in a similar operational role
- Extensive knowledge in equipment offered through the Rentals and Service product line
- Health and Safety champion
- Highly proficient in spoken and written English
- Full Driving Licence

Desirable:

- Established industry network
- Solid financial awareness with substantial experience in Managing a Profit and Loss account
- Knowledge and experience of an ERP system, ideally Microsoft AX

**Personal Qualities**
- Excellent communication (both written and oral), influencing and interpersonal skills
- Highly professional conduct
- Ability to think strategically and creatively and to successfully mediate and negotiate with individuals and groups internally and externally
- Ability to balance competing priorities, complex situations and tight deadlines
- Strong commercial acumen and financial awareness
- Strong work ethic, motivated, driven and profit orientated
- Skilled in problem solving and action planning
- Ability to build trust and good working relationships with internal and external stakeholders
- Understanding of operational delivery and client requirements
- Must be willing to travel and able to spend time away from home

**Closing Date: 07 June 2024**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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