Customer Service Administrator

2 weeks ago


Castleford, United Kingdom Bagnall Hopkins Recruitment Full time

**Customer Service Administrator**

Full time, 12 month fixed term contract

Working Monday to Friday, 8 - 4:30 or 8:30 - 5:00pm (early finish on a Friday)

**Salary**: to £25,000 + 5% discretionary bonus
- Flexible approach to home working
- 25 days holiday plus bank holidays
- Private medical Insurance
- Buy & sell annual leave

Wanting to work for a successful company based in Castleford, free parking, great benefits, flexible approach to home working? If so, my client in Castleford is recruiting a Customer Service Administrator to work as part of the Customer Solutions Team. You’llbe responsible for providing administrative support both internally and externally to the wider Customer Solutions Team and customers. This position is a 12 month fixed term contract and there is the opportunity for a permanent position at the end of the 12months.

**On a daily basis you will;**

Support the business with sales order processing on SAP (training given on SAP)
- Report on various sales orders related issues regarding pricing and availability
- Raise credit for customers inline with customer returns management process
- Create new accounts or amend details for current customers

**Experience and skills;**

Whilst lots of administration experience is not required, you’ll certainly have a positive attitude, good communication skills and enjoy learning. You’ll be confident speaking to customers on the telephone and able to work as part of a team.

You’ll have some IT experience, maybe gained at college/uni or in your previous job though training in their systems will be provided.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

Both Bagnall Hopkins and our clients promote a policy of equal opportunities.

For Bagnall Hopkins’ GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy



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