Customer Experience Specialist

4 days ago


West Sussex, United Kingdom Star OUTiCO Full time

**Customer Experience Specialist, Cardiovascular**:
**Location: Sussex**:
Star OUTiCO is recruiting for an exciting new team of Customer Experience Specialists Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees work together to enrich quality of life around the world, addressing diverse medical needs through the provision of products and services focused on therapy areas including cardiovascular, oncology and metabolic diseases. Our client’s products are available in more than 20 countries around the world.

The successful applicant will act as the primary point of contact for HCPs and delivering personalized customer experience.

**The key responsibilities include**:

- Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions
- Collaborating with different functions to ensure optimized customer experience
- Building value-oriented relationships with HCPs and developing deep understanding of their needs
- Experience of successful Hospital pharmaceutical sales
- Demonstrated ability to understand, interpret and effectively communicate the findings of clinical trial data and relevant clinical guidelines
- Strong knowledge of the NHS structure and environment
- Business and commercial acumen



  • West Midlands Combined Authority, United Kingdom GES - Global Experience Specialists Full time

    Customer Experience Manager Job OpportunityWe are looking for a skilled Customer Experience Manager to join our team at GES EMEA. As a key member of our marketing team, you will be responsible for developing and implementing strategies that drive customer engagement and loyalty.Your primary responsibilities will include:Designing and executing targeted email...


  • West Byfleet, Surrey, United Kingdom Redefined Ltd Full time

    Job Title: Customer Experience SpecialistJob Description:At Redefined Ltd, we are committed to delivering exceptional customer experiences across all our supermarket outlets. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist.About the Role:In this role, you will be responsible for...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues...


  • West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    About the Role:We are seeking a Customer Experience Specialist to join our team at Utilita Energy. In this role, you will be responsible for providing top-notch customer service through various channels, including face-to-face, telephony, and live chat.You will work in our West Brom Retail Hub, where you will have the opportunity to collaborate with local...


  • West Bromwich, United Kingdom West Midlands Combined Authority Full time

    Job Introduction If you are passionate about delivering exceptional customer service and enjoy problem solving and meeting new people, then I may have just the role for you. We are looking for full-time Customer Experience Specialist, who will put our customers’ needs first and confidently assist and guide them at our Bus Stations. When a customer needs...


  • West Timperley, United Kingdom Venatu Recruitment Group Full time

    Job Role: Customer Advisor (aftersales)Location : Sale Greater ManchesterSalary £24,000 Basic, OTE £30KPermanent Full TimeWe are seeking an experienced Automotive Customer Experience Specialist to join our main dealership team. If you have a passion for delivering exceptional customer experiences and thrive in a dynamic, fast-paced automotive environment,...


  • West Sussex, United Kingdom Hays Specialist Recruitment Limited Full time

    Contract and Supplier Management Specialist **Your new company** You will be working for the South East' biggest utilities organisation - with 2/3 days a week travel to site you will based within a beautiful location based on the South Coast, a short journey from the beach. This company offers flexibility, hybrid working and some attractive benefits! **Your...


  • West Sussex, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Agent job Gatwick Airport £11.93 + holiday pay ongoing shift basis **Your new company**is a large facilities management company in Gatwick that has been awarded a job to look after passengers' welfare in the air side Immigration Hall in Gatwick Airport. **Your new role**is to work as a Customer Service Agent to look after the welfare of...


  • West Midlands Combined Authority, United Kingdom Inspiremyfuture Full time

    Inspiremyfuture is committed to delivering exceptional customer experiences, and as an Apprentice Customer Experience Specialist, you will play a crucial role in achieving this goal. Your key responsibilities will include verifying customer account information over the phone, processing orders and cancellations, and collaborating with the customer service...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in West Bromwich, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service...


  • West Byfleet, Surrey, United Kingdom CV-Library Full time

    We are seeking a Luxury Automotive Expert to join our team at Strive Staffing Solutions Ltd. In this role, you will serve as the primary point of contact for customers, ensuring a seamless service experience. You will handle customer queries and bookings with professionalism and efficiency, maintaining accurate records and communicating technical information...


  • West Bromwich, Sandwell, United Kingdom Lidl GB Full time

    Store Operations ManagementLidl GB is looking for a seasoned leader to fill the role of Leadership and Team Development Specialist. This position involves overseeing store operations, developing high-performing teams, and driving business growth through effective strategy implementation.Main DutiesDesign and implement strategies to improve store performance,...


  • West Byfleet, Surrey, United Kingdom Topps Tiles Full time

    Are you looking for a rewarding retail role that offers a competitive salary and sales commission?Look no further than Topps Tiles' Sales Assistant position!As a Sales Assistant, you'll be responsible for providing excellent customer service, gaining product knowledge, and driving sales revenue.You'll have the opportunity to work closely with regular trade...


  • West Sussex, South East England, United Kingdom STOPGAP-1 Part time

    Exciting opportunity for a part-time B2B Marketing Manager based in West Sussex. THE COMPANY Our client is a manufacturing company based in the South of England. THE ROLE We are looking for a Customer Marketing Manager to develop and implement account-specific marketing campaigns. You will be responsible for: - generating marketing content across all...


  • West Sussex, United Kingdom Bluecrest Wellness Full time

    **Customer Service Advisor** **Worthing, West Sussex - Hybrid** **£19,188 per year + commission and various company benefits** **Full Time, Permanent** **_Please be aware that whilst this role can be performed remotely from home, you will be expected to attend the Head Office in Worthing, West Sussex a minimum of one day per month._** **_**_ -...


  • West Midlands, United Kingdom ESS Full time

    Culinary Experience SpecialistWe have an exciting opportunity for an ambitious Culinary Experience Specialist to help us create exceptional food experiences in a full-time capacity, contracted to 35 hours per week. As a key member of our team, you will be working alongside passionate and hard-working colleagues to deliver outstanding culinary experiences for...


  • West Timperley, United Kingdom Getting In Limited Full time

    Salary PackageThe total annual salary for this position is estimated to be £20,750, comprising an annual salary of £18,000, a quarterly bonus of £1,000 (calculated over four quarters), and a completion bonus of £1,000.Job RequirementsAs a Customer Service Practitioner Level 2 apprentice, you will be responsible for delivering exceptional customer...


  • West Sussex, United Kingdom Hays Specialist Recruitment Limited Full time

    Contract Management - Centre of Excellence Specialist **Your new company** An exciting opportunity has arisen for a Contract Manager - Centre of Excellence Specialist to join a national utilities company based out of their site on the South Coast of the UK. There has never been a better time to join the business - despite being a mature organisation they are...


  • West Midlands, United Kingdom Baxter Williams Full time

    **About Our Client** Our client is one of the leading players in the financial services sector with a national presence. They are looking to recruit a Customer Experience Lead to support their high growth and acquisition aspirations over the next 12/18 months across the UK based in the Midlands. **Role Description** Joining the Business Change team, the...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in West Bromwich, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...