Head of Change Delivery

5 months ago

London, United Kingdom BDO Full time

**Ideas | People | Trust**

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

**We’ll broaden your horizons**

The Operations PMO was created in Jun 2021 and is responsible for maximising BDOs change investment; helping deliver change in the most effective and efficient way; track, record and report on expectation, help build change delivery capability across the firm; and bring in teams to help the firm deliver.

Our motto is “REALISE STRATEGIC VALUE, THE RIGHT WAY, FASTER”

**We’ll help you succeed**

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

In this role you’ll:

- People manage the Operations PMO Programme Managers.
- Understand the inflight and upcoming cross firm changes.
- Identify, own and resolve cross delivery challenges.
- Ensure the change delivery plan is coordinated.
- Assist / Coach programme managers to ensure:

- Programme and projects are ‘outcome focused’ supported by agreed plans that enable the monitoring of progress against agreed parameters (eg. time/cost/quality/resource), identify key risks, and the resolving of issues in a timely manner.
- Have clearly defined and understood governance framework (that ‘hook’ into wider portfolio / firm wide governance)
- Underlying projects are well coordinated
- Resource needs are identified in a timely manner
- Outputs meet requirements within time, quality, cost constraints (and timely escalation of risks if not)
- Management deliverables are of an acceptable quality
- Changes are effectively handed over to business operation
- Ensure the programme and project delivery team is supported by:

- Securing additional resource if required
- Agreeing resourceful resourcing approaches
- Ensuring all team members have effective development plans aligned to technical and core competencies
- Identifying and Securing effective training
- Ensuring the efficiency of resources
- Maintaining 3rd party relationships, as required (including IT teams)
- Supporting assurance activities
- Ensuring change minimum standards and ‘what good looks like’ is well understood
- Maintain an improvement plan providing regular reporting to the Operations PMO director on progress
- Effective stakeholder engagement

You’ll be someone with:

- Extensive experience of delivering change in a professional services environment
- Extensive experience of change delivery approaches (e.g. Waterfall, Agile)
- OKR/Benefits tracking experience
- The ability to develop and embed ‘right-sized’ change delivery and governance (aligned to portfolio governance) to suit the firm, stakeholder and project needs
- Organisational governance structures and associated relationships experience
- An understanding of the content of current and emerging portfolio of change and how it adds value
- An understanding of the corporate vision and strategy and the wider industry
- The ability to develop a pipeline/backlog of initiatives
- Corporate processes and procedures (e.g. Governance, Finance, HR, minimum standards) and associated language / culture experience
- The ability to identify, monitor and develop appropriate remedial plans for key project/programme performance (KPIs) and risk (KRIs) metrics.
- Service management concepts and frameworks experience -advantageous (e.g. ITIL)
- Experience of Workday HCM, Workday Finance or MSD CMS - advantageous

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

**We’re in it together**

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll su

  • Head of Change

    5 months ago

    London, United Kingdom TRG Head Office Full time

    **The Role** As the Head of Change supporting Wagamama and TRG divisions, you'll be the mastermind behind our major tech initiatives. You'll lead the charge in planning our project portfolio, managing budgets, and engaging with stakeholders across all levels. Your mission is to guide our executive management in setting the direction of change, prioritising...

  • Head of Change

    1 month ago

    London, United Kingdom Collinson Full time

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of...

  • Head of Change

    1 month ago

    London, United Kingdom Collinson Full time

    We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.Collinson is the global,...

  • Head of Change

    5 months ago

    London, United Kingdom Aviva Full time

    Head of Change National Salary Circa £100,000 London Salary Circa £120,000 We have an opportunity for a Head of Change to join our tenacious and dedicated team on a 6-month fixed term contract. This is a great opportunity for an experienced change and transformation leader who has experience of delivering the full end to end life cycle of change! A bit...

  • Head of Project

    7 months ago

    London, United Kingdom Ted Baker Full time

    **WHO WE ARE** - QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. - At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. - **THE ROLE** - We are...

  • Head of Change

    4 weeks ago

    London, United Kingdom QBE Management Services (UK) Limited Full time

    Primary Details Time Type: Full time Worker Type: Employee Head of Change Permanent The Opportunity QBE Europe is looking to recruit a Head of Change to join a well-established and successful Transformation and Technology team in our London office. The Head of Change will be responsible for end-to-end accountability for IT Change Delivery within the...

  • Strategic Change Capability,

    5 months ago

    London, United Kingdom Head Office Full time

    **At a glance** This is a hybrid working role, therefore your time will primarily be split between working from home and the London/Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. The salary range for this role is set at £68,500 to £128,000. **Contract type** This position is...

  • Head of Change

    5 months ago

    London, United Kingdom Douglas Jackson Limited Full time

    **Job Ref: DJMA32311** **Role: Head of Change** **Location: Hybrid work model with 3 days in the office (London and Northern Home Counties)** **Opportunity to work for an award-winning business and be at the forefront of customer contact innovations.** **Salary: £70-80k base, bonus bens.** Are you a tech-savvy innovator with a passion for customer...

  • Head of Change

    5 months ago

    London, United Kingdom Hiscox Full time

    Job Type: Permanent Build a brilliant future with Hiscox Position: Head of Change - Group Functions Reporting to: Group GOCD Location: London - Hybrid Type: Permanent The Role Change will play a critical role in enabling Hiscox to achieve its market leadership position and future strategic ambitions. With an ever-increasing pace and rapidly evolving...

  • Head of Delivery

    4 weeks ago

    London, United Kingdom Qurated Network Full time

    An industry leading UK-based company is looking for a Head of Delivery to join their IT leadership team as they go through an exciting period of acquisition and growth. The ideal candidate will contribute to their vision to be the leader of residential real estate services in the UK and Ireland. With 3 direct reports and reporting into the CIO this role...

  • Head of Supply Chain Operations

    2 weeks ago

    London, Greater London, United Kingdom Intelligent Change Full time

    Intelligent Change: A Leader in Personal DevelopmentWe are seeking a seasoned professional to join our Supply Chain team as the Head of Supply Chain Operations. As a key member of our organization, you will play a crucial role in managing our supply chain activities, ensuring seamless product delivery to our customers worldwide.At Intelligent Change, we...

  • Head of Operational Delivery

    5 months ago

    London, United Kingdom Bridge of Hope Full time

    ** Head of Operational Delivery - Inside IR35** **Contract Term: 3 Months** **Contracting Authority: Homes England** **Location: Hybrid Working (up to two days per week office based - London)** Homes England, the government's housing and regeneration agency, plays a central role in tackling the housing challenges the country now faces. We have the...

  • Operations Lead

    5 months ago

    London, United Kingdom Change Please Full time

    Change Please is a soical enterprise, we have grown from a small car selling coffee in Covent Garden in 2015 to an international business. We aim to end homenessless in 4 counties, using all the profits from our award winning coffee sales, sold by our wholesale team to large, often global organisations and by our retail teams at multiple sites. This and the...

  • Head of Delivery

    3 months ago

    London, United Kingdom Qurated Network Full time

    An industry leading UK-based company is looking for a Head of Delivery to join their IT leadership team as they go through an exciting period of acquisition and growth. The ideal candidate will contribute to their vision to be the leader of residential real estate services in the UK and Ireland. With 3 direct reports and reporting into the CIO this role...

  • Head of Delivery

    2 months ago

    London, United Kingdom Qurated Network Full time

    An industry leading UK-based company is looking for a Head of Delivery to join their IT leadership team as they go through an exciting period of acquisition and growth. The ideal candidate will contribute to their vision to be the leader of residential real estate services in the UK and Ireland. With 3 direct reports and reporting into the CIO this role...

  • Head of Onboarding Change Management

    5 months ago

    London, United Kingdom Barclays Full time

    **Head of Onboarding Change Management** **London** As a Barclays Head of Onboarding Change Management you’ll be involve with driving Transformation and shaping Change practices across WCOB services as we strive to achieve “best in class” performance for change delivery within WCOB on behalf of our Corporate and Investment Banking clients. You will be...

  • Head of Delivery

    3 months ago

    London Area, United Kingdom Qurated Network Full time

    An industry leading UK-based company is looking for a Head of Delivery to join their IT leadership team as they go through an exciting period of acquisition and growth. The ideal candidate will contribute to their vision to be the leader of residential real estate services in the UK and Ireland. With 3 direct reports and reporting into the CIO this role...

  • Head of Delivery

    2 months ago

    London Area, United Kingdom Qurated Network Full time

    An industry leading UK-based company is looking for a Head of Delivery to join their IT leadership team as they go through an exciting period of acquisition and growth. The ideal candidate will contribute to their vision to be the leader of residential real estate services in the UK and Ireland. With 3 direct reports and reporting into the CIO this role...

  • Head of Delivery

    3 months ago

    London Area, United Kingdom Qurated Network Full time

    An industry leading UK-based company is looking for a Head of Delivery to join their IT leadership team as they go through an exciting period of acquisition and growth. The ideal candidate will contribute to their vision to be the leader of residential real estate services in the UK and Ireland. With 3 direct reports and reporting into the CIO this role...

  • Head of Network Delivery

    3 months ago

    London, United Kingdom Qurated Network Full time

    An industry leading UK-based company is looking for a Head of Delivery to join their IT leadership team as they go through an exciting period of acquisition and growth. The ideal candidate will contribute to their vision to be the leader of residential real estate services in the UK and Ireland. The Head of Delivery will be accountable and responsible for...