Head of Project Delivery

16 hours ago

London, United Kingdom TRG Head Office Full time

**About The Restaurant Group**
We're The Restaurant Group (TRG for short) and we're one of the UK's largest hospitality businesses. We are a significant player in the UK casual dining market, operating over 400 restaurants and pubs including Wagamama, Frankie and Benny's, Chiquito, and Brunning & Price. Our diverse portfolio of brands provides something for everyone, and we are proud to be TRG.

**The Role**
We are looking for a Project Delivery Lead to join our growing change function, leading the delivery and execution of multiple business change initiatives. You will be responsible for driving forward three divisional project portfolios, ensuring that agreed projects are delivered and successfully embedded into the business to realise their target benefits. Reporting into the Group Head of Change, you will work closely with the Project Management Office (PMO), Head of Business Analysis and your team of Project Managers to ensure consistent & effective project execution, governance and control.This role offers a hybrid mix of working from our London Bridge office and from home.

**Key Responsibilities**

Responsible for the end-to-end delivery of a defined and prioritised business change roadmap, typically change initiatives with a tech component that impact our guests, restaurant operations and/or back-office systems.
- Manage the successful delivery of all projects, ensuring appropriate project governance, via agreed processes and systems.
- Motivate, lead and develop a high performing project management team.
- Be responsible for development / maintenance of a portfolio plan to provide oversight of critical dependencies between projects and associated risks and issues.
- Work with the Head of Change to ensure that the change roadmap is resourced, planning out resources and scaling the PM team appropriately to ensure capacity to deliver all agreed initiatives.
- Ensure projects are being managed within approved budgets and work with the Head of Change to maintain accurate financial reporting.
- Provide appropriate and regular reporting to senior stakeholders - typically via status updates and periodic steerco sessions.
- Ensure that all projects are delivered to defined and agreed quality standards.
- Take a proactive approach to identifying potential project risks and anticipated points of resistance. Work with team to remove obstacles and develop mitigation plans.
- Work closely with the Head of Business Analysis to ensure that business requirements are understood and appropriately documented
- Deputise for the Group Head of Change where required

**Required Experience**
- A track record of delivering business change initiatives in a fast-moving environment (ideally multi-brand leisure, hospitality, or retail)
- Experience in managing multiple resources across a diverse range of projects -this role would suit an experienced Senior PM or Junior Programme Manager looking to take a step into a business leadership role
- You will have previously led projects with significant digital/tech components
- Proven experience in leading and building teams
- Skilled at financial and business planning
- A recognised professional project programme management qualification would be helpful but is not necessary.

**What we can offer you**:

- 30% bonus
- Up to 50% discount for dine-in with friends and family and any of our TRG brands including Wagamama's, Chiquito's, Frankie and Benny's, Brunning and Price Pubs and any of our airport concessions
- Single Healthcare Cover
- Eligible for ShareSave Scheme
- Birthday meal on us
- Access to discount platform
- Health Assured
- Group Income Protection
- Life Assurance

**Make it Magic**
Has a positive can-do attitude and is committed to delivering the highest quality of service for our team members and guests
**Keep it Fresh**
Challenges the way things are done, takes a creative approach and has a keen interest in TRG, and its industry
**Be Sharp**
Adapts easily in a changing, fast paced environment, has the ability to work flexibly under pressure and demonstrates a strong sense of urgency
**Own it**
Takes personal responsibility, has a proactive approach and strives to deliver great results
**Do it Together**
Has the ability to lead and positively influence at all levels, works collaboratively with others and is fun to be around

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