Care Navigator

6 months ago

Preston, United Kingdom North Preston Medical Practice Full time

**Clinical and Administrative Work**: 1. Develop and maintain effective working relationships with all other employees and contractors at the Practice. 2. Support and uphold an open, positive and honest working culture.

3. Answer the telephone to enquiries and make outgoing calls to patients and other agencies as required. 4. Greet patients in person, working to put them at ease and giving any explanations within your competency.

7. Keep the reception and waiting areas in a smart and orderly fashion. 8. Handle payments to the practice by cash and cheque 9.

Keep records of financial transactions. 10. Complete insurance forms and other types patient plan forms. 11.

Report all significant events, including near misses for inclusion in the practice Risk Register. 12. Practice the highest standards of confidentiality when dealing with all aspects of patient information. 13.

Participate in activities required to assess compliance with CQC Fundamental Standards. 14. Participate in the maintenance of a Practice Complaints System, and in resolving complaints, and in improving service. 15.

Use all equipment in accordance with published instructions and guidelines. 16. Report to the Practice Manager any faults or safety worries with equipment and the premises. 17.

Opening and distribution of practice post. 18. Liaise with secondary care providers and arranging transport as necessary. 19.

Dealing with repeat prescription requests. 20. Assisting patients with registrations and processing the paperwork. 21.

Dealing with all incoming and outgoing patient notes. 22. Maintaining patient electronic medical records. Accessing information when required.

23. Daily preparation of Doctors rooms and other clinics. Ensuring surgeries are stocked with the necessary paperwork and forms to enable their surgeries to proceed without interruption. 24.

Maintaining and encouraging adequate security measures, ensuring all clinic rooms are locked when not in use. 25. Supporting and encouraging other members of the Practice team. 26.

Maintaining the Health and Safety of all staff, patients and visitors. 27. Any other duties as requested by the Doctors or management team. Employment Issues: 1.

Give agreed notice of periods of absence and leave. 2. Participate in regular reviews of personal development plans and remuneration. 3.

Co-operate in maintaining a staffing roster for providing adequate levels of care within the Practice. 5. Co-operate and work with other employees to ensure a seamless journey for patients through different aspects of their care. 6.

Assist management with maintaining compliance with agreed standards. 7. Promote and implement all the Practice policies and procedures. 8.

Co-operate in the effective resolution of team conflicts. 9. Attend practice meetings as required. 11.

Undergo further training as required by the Practice 12. Keep to the dress code required by the practice, both in terms of any uniform and personal appearance and hygiene. 13. Provide information for DBS check, and inform the practice manager of any possible change to the history.

**Provision of Care**: 1. Participate in developing the philosophy, goals and objectives for patient health care provided by the Practice. 2. Participate in the assessment of the effectiveness of patient health care provided by the Practice, such as by auditing records.

3. Inform the Provider of any reported or suspected failings in the provision of care within the Practice. 4. Participate in taking care of your own Health & Safety.

5. Ensure that Patients rights are protected. 7. Promote and participate in a high standard of care within the Practice.

**8. Confidentiality**: In the course of your employment you will have access to confidential information relating to the business of this unit. You are required to exercise due consideration in processing such information and you should not act in any way which might be prejudicial to the practices interests. Information, which may be included in the category which requires extra consideration, covers both access to the general business of the practice and information regarding individuals.

If you are in doubt regarding the use of information in the pursuit of your duties, you should seek advice from your line manager prior to communicating any information to a third party. 9. Data Protection: The post holder will, if required to do so, obtain, process and/or use information held on computer or work processor in a fair and lawful way. Data will only be held for the specific registered purpose and data will not be disclosed to any unauthorized persons or organizations.

**10. Child Protection**: North Preston Medical Practice, actively promotes a safeguarding children culture within the organization in line with The Children Act 2004. As such each member of staff is expected to carry out their role and responsibility in relation to a child or children's welfare; for example, ensuring they access child protect

  • Care Navigator

    1 month ago

    Preston, Lancashire, United Kingdom Lancashire County Council Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Care Navigation Officer to join our team at Lancashire County Council. As a Care Navigation Officer, you will be responsible for sourcing care packages with external care providers for Lancashire residents using relevant IT systems and software.**Key Responsibilities**Sourcing care packages...

  • Care Navigator

    4 weeks ago

    Preston, Lancashire, United Kingdom Meridian Health and Social Care Full time

    Job SummaryMeridian Health and Social Care is seeking a skilled Care Navigator to provide support to our domiciliary care branches outside of regular office hours.Key ResponsibilitiesTake calls from care teams and service users, providing practical help and advice on various scenarios.Offer support and guidance to ensure the best possible outcomes for...

  • Receptionist / Care Navigator

    5 months ago

    Preston, United Kingdom Ash Tree House Surgery Full time

    **TITLE**: Receptionist / Care Navigator LOCATION: Ash Tree House, Church Street,Kirkham,PR4 2SE RESPONSIBLE TO: Reception Manager ACCOUNTABLE TO: Practice Manager General Duties As a Receptionist / Care Navigator you will be required to: ensure that all queries from patients are handled efficiently and courteously keep surgery premises tidy and safe at all...

  • Care Navigation Officer

    5 months ago

    Preston, United Kingdom Lancashire County Council Full time

    **| Salary £23,893-£25,979 Per annum | Permanent, Full Time, 37 hours per week |** **International Sponsorship **- this role is **not **open to international sponsorship **Care Navigation Service Preston, Lancashire is currently recruiting ** Administrative Officers to work with external Care providers using ICT systems and software to source packages...

  • Care Navigation Officer

    6 months ago

    Preston, United Kingdom Lancashire County Council Full time

    Salary £21,968 - £24054 per annum Pro Rata | Permanent, Full Time, 37 hours per week | Preston | **International Sponsorship **- this role is **not **open to international sponsorship (Shortage Occupations only) **Care Navigation Service Preston, Lancashire is currently recruiting Administrative Officers to work with external Care providers using ICT...

  • Medical Receptionist/Care Navigator

    6 days ago

    Preston, United Kingdom Dr C M Wilson & Partners Full time

    Job summary An opportunity has arisen for an enthusiastic and committed Medical Receptionist / Care Navigator to join our busy GP Practice to provide high quality reception and administrative duties. The ideal candidate must have experience within Primary care with EMIS clinical system knowledge, with at least 12 months experience. Due to the nature...

  • Care Navigation Officer

    6 months ago

    Preston, United Kingdom Lancashire County Council Full time

    Salary £25,979 - £29,777 per annum | Fixed Term 12 Months from start date | Full Time 37 hours per week | Preston **International Sponsorship **- this role is **not **open to international sponsorship Lancashire is the fourth largest local authority in England and covers a large geographic area and a wide range of communities. Our remit is to serve the...

  • Emergency Department Navigator

    7 months ago

    Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Are you ready to join a forward-thinking team in a brand new and adaptable role? Lancashire Teaching Hospitals NHS Foundation Trust is looking to appoint an Emergency Department Navigator to be a part of the Safeguarding Team ( the post-holder will be based in the Emergency Department at Royal Preston Hospital). As an Emergency Department (ED) Navigator,...

  • Receptionist/care Navigator

    5 months ago

    Preston, United Kingdom Ash Tree House Full time

    Ash Tree House is looking for two Receptionist / Care Navigators to join our already established friendly team. The post's are 20 hours per week to be worked flexibly over 3 days between the hours of 7.30am - 18.30pm Monday -Friday on a rota basis. Working hours are dependent on the needs of the business. Extra hours will be required as and when to cover...

  • Autism Spectrum Disorder Pathway Navigator

    5 months ago

    Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Women and Children division at Lancashire teaching Hospitals Trust as an ASD Pathway Navigator. We are seeking to recruit a highly motivated, confident and dynamic individual who will be a central point of contact for patients currently undergoing an Autism Spectrum Disorder Assessment; helping to ensure the...

  • Gp Receptionist

    5 months ago

    Preston, United Kingdom Fishergate Hill Surgery Full time

    We are looking to recruit a Medical Receptionists ( more recently titled Care Navigator) to work at Fishergate Hill Surgery. We are looking for someone to work 5 days per week - 35 hours per week. Shift pattern: Week 1 - 8.00am - 3.00pm Week 2 - 11.30am - 6.30pm Previous experience of working in a GP practice or in the NHS is required. Main Duties: -...

  • Gp Receptionist

    6 months ago

    Preston, United Kingdom Fishergate Hill Surgery Full time

    We are looking to recruit two Medical Receptionists ( more recently titled Care Navigator) to work at Fishergate Hill Surgery. We are looking for someone to work 3 days per week - 21 hours per week. One position working Monday, Tuesday and Wednesday One position to working Wednesday, Thursday and Friday. Shift pattern: Week 1 - 8.00am - 3.00pm Week 2 -...

  • Gp Receptionist

    6 months ago

    Preston, United Kingdom Fishergate Hill Surgery Full time

    We are looking to recruit two Medical Receptionists ( more recently titled Care Navigator) to work at Fishergate Hill Surgery. We are looking for someone to work 3 days per week - 21 hours per week. One position working Monday, Tuesday and Wednesday One position to working Wednesday, Thursday and Friday. Shift pattern: Week 1 - 8.00am - 3.00pm Week 2 -...

  • Patient Navigator in Head

    6 months ago

    Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Lancashire Teaching Hospitals NHS Foundation Trust is a large specialist Head & Neck Cancer Centre with major surgery, radiotherapy and chemotherapy provided on site. You will be supported by a large, dynamic clinical team including Nurse Consultant, Clinical Nurse Specialists, Cancer Support Worker, Surgeons and Oncologists. The Head & Neck team have a...

  • Medical Receptionist/care Navigator

    6 months ago

    Preston, United Kingdom Ryan Medical Centre Full time

    _**"Join our dynamic team at The Ryan Medical Centre! We're seeking an enthusiastic individual who thrives under pressure to be a valuable part of our reception team. Your passion for excellence is what we need!"**_ **Duties will include**: - Greeting patients on arrival ensuring patients are checked in manually - To answer the telephone, dealing with...

  • Receptionist/care Navigator

    6 months ago

    Preston, United Kingdom Ash Tree House Full time

    Ash Tree House is looking for a Receptionist to join our already established friendly team. The post is 25 hours per week to be worked flexibly over 3 days between the hours of 7.30am - 18.30pm Monday -Friday on a rota basis. Working hours are dependent on the needs of the business. Extra hours will be required as and when to cover annual leave and...

  • Care Coordinator Specialist

    3 days ago

    Preston, Lancashire, United Kingdom MedMatch Full time

    About MedMatchWe are a dynamic healthcare organization dedicated to delivering exceptional patient outcomes. Our team is passionate about providing high-quality care, and we're seeking a skilled Care Coordinator Specialist to join our network.Job DescriptionThe ideal candidate will be responsible for coordinating patient care, ensuring seamless transitions...

  • Mental Health Support Worker

    6 months ago

    Preston, United Kingdom Care In Mind Full time

    At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also update online care records and complete medication...

  • Mental Health Senior Support Worker

    6 months ago

    Preston, United Kingdom Care In Mind Full time

    Care in Mind provide residential services for young people aged 16-25 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals,...

  • Custody Support Liaison Worker

    1 week ago

    Preston, Lancashire, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    The Lancashire & South Cumbria NHS Foundation Trust is committed to providing exceptional care and support to vulnerable individuals within the criminal justice system.We are seeking a highly motivated and dedicated Custody Support Liaison Worker to join our team, working closely with adults and young people in contact with the Criminal Justice system. As a...