Medical Receptionist/care Navigator

7 months ago


Preston, United Kingdom Ryan Medical Centre Full time

_**"Join our dynamic team at The Ryan Medical Centre We're seeking an enthusiastic individual who thrives under pressure to be a valuable part of our reception team. Your passion for excellence is what we need"**_

**Duties will include**:

- Greeting patients on arrival ensuring patients are checked in manually
- To answer the telephone, dealing with enquiries
- Make appointments, including telephone, follow-up, and urgent appointments
- Responsible for dealing with messages from patients/clinicians or external bodies. To take appropriate action where required
- Record requests for home visits and ensure that they are recorded and passed onto duty doctor on call
- Safe handling of patient files, maintaining confidentiality at all times
- File medical records
- Scan hospital reports and letters, ensuring that the scanning of patient’s correspondence is kept up to date at all times
- To carry out patient/GP Registrar surveys
- To be responsible for the call and recall of patient lists as instructed by the practice manager
- Assist with QoF and Enhanced Services reporting and planning, including searches, recalls and coding
- Have had previous reception experience, preferably in a Primary Care setting
- Be able to work as part of a team, with individual responsibilities, maintaining a high level of professionalism
- Be able to listen, empathise with, and support people from all backgrounds and communities, creating trust and confidence
- Communicate effectively in oral and written format with patients, their families, medical staff, and other members of the team
- Be able to prioritise and plan actions, using own initiative when under pressure
- Be able to deal with difficult and emergency situations in a professional and calm manner

THIS JOB WILL CLOSE AS SOON AS AN APPROPRIATE CANDIDATE IS FOUND

**Job Types**: Full-time, Permanent

Pay: From £11.45 per hour

**Benefits**:

- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Work Location: In person



  • Preston, United Kingdom Dr C M Wilson & Partners Full time

    Job summary An opportunity has arisen for an enthusiastic and committed Medical Receptionist / Care Navigator to join our busy GP Practice to provide high quality reception and administrative duties. The ideal candidate must have experience within Primary care with EMIS clinical system knowledge, with at least 12 months experience. Due to the nature...


  • Preston, United Kingdom Ash Tree House Surgery Full time

    **TITLE**: Receptionist / Care Navigator LOCATION: Ash Tree House, Church Street,Kirkham,PR4 2SE RESPONSIBLE TO: Reception Manager ACCOUNTABLE TO: Practice Manager General Duties As a Receptionist / Care Navigator you will be required to: ensure that all queries from patients are handled efficiently and courteously keep surgery premises tidy and safe at all...


  • Preston, Lancashire, United Kingdom Briarwood Medical Centre Full time

    About Briarwood Medical CentreWe are a dynamic and caring medical centre seeking an experienced Medical Receptionist Specialist to join our team.The successful candidate will be responsible for providing exceptional patient care, maintaining accurate records, and ensuring the smooth operation of our practice.Salary InformationWe offer a competitive salary of...


  • Preston, United Kingdom Ash Tree House Full time

    Ash Tree House is looking for two Receptionist / Care Navigators to join our already established friendly team. The post's are 20 hours per week to be worked flexibly over 3 days between the hours of 7.30am - 18.30pm Monday -Friday on a rota basis. Working hours are dependent on the needs of the business. Extra hours will be required as and when to cover...

  • Gp Receptionist

    6 months ago


    Preston, United Kingdom Fishergate Hill Surgery Full time

    We are looking to recruit a Medical Receptionists ( more recently titled Care Navigator) to work at Fishergate Hill Surgery. We are looking for someone to work 5 days per week - 35 hours per week. Shift pattern: Week 1 - 8.00am - 3.00pm Week 2 - 11.30am - 6.30pm Previous experience of working in a GP practice or in the NHS is required. Main Duties: -...

  • Gp Receptionist

    7 months ago


    Preston, United Kingdom Fishergate Hill Surgery Full time

    We are looking to recruit two Medical Receptionists ( more recently titled Care Navigator) to work at Fishergate Hill Surgery. We are looking for someone to work 3 days per week - 21 hours per week. One position working Monday, Tuesday and Wednesday One position to working Wednesday, Thursday and Friday. Shift pattern: Week 1 - 8.00am - 3.00pm Week 2 -...

  • Gp Receptionist

    6 months ago


    Preston, United Kingdom Fishergate Hill Surgery Full time

    We are looking to recruit two Medical Receptionists ( more recently titled Care Navigator) to work at Fishergate Hill Surgery. We are looking for someone to work 3 days per week - 21 hours per week. One position working Monday, Tuesday and Wednesday One position to working Wednesday, Thursday and Friday. Shift pattern: Week 1 - 8.00am - 3.00pm Week 2 -...

  • Medical Receptionist

    7 months ago


    Preston, United Kingdom Greater Lancashire Hospital Limited Full time

    Job description **The Role** As a Medical Receptionist, you will work as part of our patient facing receptionist team to complete daily, weekly, and monthly tasks and will multitask and prioritise to get this work done. You will support clinical staff and problem solve for patients and displace exceptional communication skills. This role will be a mix of...

  • Care Navigator

    7 months ago


    Preston, United Kingdom North Preston Medical Practice Full time

    **Clinical and Administrative Work**: 1. Develop and maintain effective working relationships with all other employees and contractors at the Practice. 2. Support and uphold an open, positive and honest working culture. 3. Answer the telephone to enquiries and make outgoing calls to patients and other agencies as required. 4. Greet patients in person,...


  • Preston, United Kingdom Ash Tree House Full time

    Ash Tree House is looking for a Receptionist to join our already established friendly team. The post is 25 hours per week to be worked flexibly over 3 days between the hours of 7.30am - 18.30pm Monday -Friday on a rota basis. Working hours are dependent on the needs of the business. Extra hours will be required as and when to cover annual leave and...

  • Medical Receptionist

    6 months ago


    Preston, United Kingdom Ryan Medical Centre Full time

    _**"Join our dynamic team at The Ryan Medical Centre! We're seeking an enthusiastic individual who thrives under pressure to be a valuable part of our reception team. Your passion for excellence is what we need!"**_ **Duties will include**: - Greeting patients on arrival ensuring patients are checked in manually - To answer the telephone, dealing with...

  • Gp Receptionist

    7 months ago


    Preston, United Kingdom St Fillans Medical Centre Full time

    **Job Description & Person Specification - GP Receptionist (Patient Co - ordinator)** **Job Title **GP Receptionist (Patient Co-ordinator) **Line Manager **Reception Supervisor **Accountable to **Practice Manager **Hours per week **21 or 21.5 Hrs per week (2 roles) **Job Summary** Our friendly GP practice based in Penwortham is looking for 2x part-time...


  • Preston, Lancashire, United Kingdom Briarwood Medical Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Briarwood Medical Centre.The ideal candidate will have excellent communication skills, be able to work efficiently in a fast-paced environment, and provide exceptional patient care.Key Responsibilities:To promote a positive and professional image of...

  • Receptionist

    6 months ago


    Preston, United Kingdom Guttridge Medical Centre - Dr Yerra Practice Full time

    Job responsibilities Implement office procedures and work in accordance with written protocols Receive patients, consult with members of practice team Process appointment requests for appointments from patients by telephone and in person. Use EMIS Web Clinical System to process requests for appointments and visits Act as a care navigator in directing callers...

  • Medical Consultant

    1 week ago


    Preston, Lancashire, United Kingdom Triple West Medical Full time

    About the RoleWe are seeking a Senior Physician - Hospice Services to join our team at Triple West Medical. This is an exciting opportunity for a medical professional who is committed to delivering high-quality care to patients with life-limiting illnesses.The successful candidate will have a strong background in palliative medicine and experience working in...


  • Preston, United Kingdom Ryan Medical Centre Full time

    **Due to internal promotion an opportunity has arisen for an enthusiastic and committed individual to join our professional and established team.** **Duties will include**: - Greet patients on arrival ensuring patients are checked in manually - To answer the telephone, dealing with enquiries - Make appointments, including telephone, follow-up, and urgent...


  • Preston, United Kingdom Lancashire County Council Full time

    **| Salary £23,893-£25,979 Per annum | Permanent, Full Time, 37 hours per week |** **International Sponsorship **- this role is **not **open to international sponsorship **Care Navigation Service Preston, Lancashire is currently recruiting ** Administrative Officers to work with external Care providers using ICT systems and software to source packages...

  • Dental Receptionist

    7 months ago


    Preston, United Kingdom Linton Dental Full time

    Linton Dental is looking for a friendly, motivated Receptionist to work in a busy NHS/Private dental practice in Fulwood Preston. **The Role** - Managing the diary of the Dentist/Therapist - Taking payments and cash handling - Making sure the diaries are always full - General Reception Duties ( answering phones, ordering reception stock) - Maintaining...


  • Preston, Lancashire, United Kingdom Aspion Full time

    Receptionist Healthcare Professional VacancyWe are currently seeking a skilled Receptionist Healthcare Professional to join our team in the Preston area.This role requires a motivated and organized individual with experience working in a medical setting and proficiency in EMIS or Documan systems.The estimated salary for this position is £11.50 - £12.82 per...


  • Preston, Lancashire, United Kingdom Provide Medical Full time

    At Provide Medical, we are seeking a highly skilled Consultant in Stroke Medicine to join our team. This role offers a unique opportunity to work with a wide range of patients across North Cumbria.As a consultant, you will be responsible for providing high-quality medical care and treatment to patients suffering from stroke-related conditions. Your expertise...