Reception Administrator

The following are the core responsibilities of the admin/reception role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: *. Liaising with external agencies such as hospitals and community services. *.

Manage all enquires in an effective manner *. Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Input data into the patients healthcare records as necessary *. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately *. Manage all administrative queries as necessary *.

Maintain a clean, tidy, effective working area at all times *. Support all clinical staff with general administrative tasks as requested
- Patient care navigating and Reception duties *. Support reception staff, providing cover during staff absences *. Complete opening and closing procedures in accordance with the duty rota