Complaints Coordinator

We're recruiting an Operations Complaints Resolution Coordinator to join our busy team in Northumbria House. As an Operations Customer Care Case Specialist, you'll be responsible for managing dissatisfied customers up to the first stage of our complaints process.You'll work closely with our customer contact centre and operational teams to ensure that every...

Reports to Customer Care Office Manager. The role supports the Persimmon Complaints process to provide the level of service that our customers deserve and to meet the requirements of the New Homes Quality Code. Duties will centre around Coordination and administration of customer complaints including letter writing, contact with customers, liaison with...

Overall Objective We are expanding our in-house customer support team. As part of that we are looking to recruit a confident Customer Support Coordinator who will help place our customers at the heart of everything we do. The Customer Support Co-ordinator (CSC) is responsible for the day to day management of the administration relating to all customer...

As a clinic care coordinator, you will be responsible for organizing and coordinating homecare services for our clients. Your role is essential in ensuring that our clients receive the highest standard of care, tailored to their unique needs. You will also provide support to our dedicated team of care workers. **Responsibilities**: **1.** **Service...

Rewards and Benefits on offer: * An incredibly rewarding and important role within the organisation. * You will be working for a company that operates within the premium end of their sector. * Immediate start date. * Permanent position. * Company Pension Scheme based on 5% Employee contribution and 3% Employer contribution. * 25 Days paid...

Rewards and Benefits on offer: * An incredibly rewarding and important role within the organisation. * You will be working for a company that operates within the premium end of their sector. * Immediate start date. * Permanent position. * Company Pension Scheme based on 5% Employee contribution and 3% Employer contribution. * 25 Days paid...

We are looking for a Band 7 Midwives who are keen to develop their skills and knowledge, with many opportunities that are on the horizon at CDDFT. It is an exciting time to be a part of our Materity family! We have excellent Patient Safety Midwives who are commited to quality and improvement whom you will have a close working relationship with. Our Matron...

We are looking for midwives ready for this challenging but rewarding leadership role, who are keen to further develop their skills and knowledge in a supportive environment. With many opportunities that are on the horizon at CDDFT. It is an exciting time to be a part of our Maternity family! We have excellent Patient Safety Midwives who are commited to...

**Job Details**: **HSE & COMPLIANCE CO-ORDINATOR (Durham)** **Hours - **Monday - Friday 40 hours per week inclusive of 1 hour break **Salary**: - £25,000 - £28,000 per annum **A bit about BAKO Group....!**: BAKO is a leading supplier of Bakery Products and Ingredients servicing customers throughout the United Kingdom. BAKO Ltd forms an integral part of...

Role SummaryWe have an exciting opportunity for a Hotel Cleanliness Supervisor to join our team at Delta Hotels Durham Royal County. This role is responsible for overseeing the cleanliness and maintenance of our hotel's guest rooms, public areas, and amenities.Key Tasks:Conduct regular inspections of guest rooms and public areas to ensure high standards of...

Quality Technician Role OverviewWe are seeking an experienced Quality Technician to join our team at The Sterling Choice. This is a fantastic opportunity for a quality-focused individual to contribute to the success of our manufacturing operations.Key Responsibilities:Oversee quality processes, including internal, supplier, and co-manufacturing...

Business Operations Support RoleWe are seeking an experienced Business Operations Support Professional to provide exceptional administrative and business support services to our clients based in Durham.Key TasksTo assist the Finance and HR teams in achieving high-quality service standards, quality, and performance targets.Offer proactive support to the...

The Sterling Choice seeks an experienced Quality Technician to join their dynamic team. As a Quality Technician, you will play a vital role in ensuring that their products meet the highest standards of quality and are delivered on time to their customers.About the JobYou will report to the Quality Manager and be responsible for maintaining and improving...

Quality Technician Job DescriptionThe Sterling Choice is seeking a highly skilled Quality Technician to join our team. This is a fantastic opportunity for a quality-focused individual to contribute to the success of our manufacturing operations.About the Company:The Sterling Choice is committed to fostering a collaborative and respectful workplace where...

We are looking for an experienced Restaurant Manager to join our team. You will be responsible for; **Planning & organizing** - Work with his area coach to develop restaurant-specific Annual Operating Plans and communicate to the team. - Sets with the area manager the monthly Restaurant Business Plan for his/her restaurant. - Manage day-to-day operations by...

**_Groundwork Services (Durham) Ltd have a new opportunity for a Health and Safety Lead._** **_Tasks to be responsible for undertaking_** - As QHSE Lead you will be directly responsible for maintenance, development and continual improvement of Quality, Health, Safety and Environmental Management Systems (9001, 14001, 45001). i.e. Certification. Assist the...

**Job Title**:Registered Service Manager **Hours**: Full Time (37.5hrs) **Salary**:£33,540 per annum plus opportunity to achieve KPI bonus **Location**:Hartlepool, TS26 Voyage Care have a fantastic opportunity for a**R**egistered Service Manager**to join us. We have a 7-bed residential service in Hartlepool where we support adults with a range of learning...

Job Description: Climbing Centre Assistant Do you have an interest in climbing and would like to develop your skills? We are looking for Climbing Centre Assistants with a background in hospitality and customer service. If you are passionate about providing exceptional hospitality experiences and have the necessary skills and experience, we would love to...

Restraint should only be used after de-escalation techniques have been exhausted or the situation determines the use of immediate restraint. Challenge particular patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, vagrants and unwelcome visitors) Demonstrate duties and activities to new starters and less...

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on...