Apprentice Medical Reception/administrator
7 months ago
**Apprentice Medical Reception/Administrator**
**MEADOWS HEALTH CENTRE**
1 BRIDGEWAY CENTRE
THE MEADOWS
NOTTINGHAM
NG2 2JG
Meadows Health Centre is a relatively small, busy, friendly and caring inner-city practice with 2 GP Partners Practice team consists of: A regular Locum GP, Practice Nurse, Health Care Assistant, GP Assistant, reception staff and Admin staff, secretary and Practice Manager Additional roles are physiotherapists, Social prescribers, Health and Wellbeing Coach, Cancer Care co-ordinator and Mental health Practitioner There is also another medical practice co-located within the health centre, along with the community dental service We are located withing a 10 minutes’ walk from the city centre and have excellent transport links. There is Train, Tram and bus stops within a few minutes’ walk. The Meadows area is very diverse, as is our population of patients. The Practice team work together very well and are very supportive of each other.
The Apprentice will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Business Admin level 3 Apprenticeship training provided by PMA Ltd and on the job training.
**Apprenticeship summary**
**What will the apprentice be doing?**
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to:
- Greeting and directing patients
- Patient registration
- Booking appointments
- Processing of information (electronic and hard copy) and assisting patients as required
- Central point of contact for patients
- The distribution of information
- Messages and enquiries for the clinical team
- Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
**What training will the apprentice take and what qualification will the apprentice get at the end?**
Statutory and Mandatory Training is completed using our elearning package and includes the following to be completed as part of the induction.
We also have one afternoon per month whereby the practice is closed from 12:00 which is dedicated to staff training or used for meetings to discuss practice matters and elearning.
Business Admin level 3 Apprenticeship Standard Training in the workplace provided by PMA Ltd. Includes Functional Skills in English and maths if required.
You will have on the job training within the organisation and have an assigned assessor who will provide you with additional training sessions and assessments to gain the business administrator qualification.
- Maintaining and monitoring the practice appointment system
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signposting patients to the correct services
- Processing incoming and outgoing mail
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Managing missed appointments
- Completing admin tasks in the Clinical system
- Read coding data on System One
- Photocopying, data entry, scanning of patient related documentation and attaching scanned documents to patient’s healthcare record.
- Support for clinical staff with general tasks as requested
- Adherence to infection control measures, procedures and protocols
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
- Other duties can include patient registrations, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.
- To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team,
- liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
**What is the expected career progression after this apprenticeship?**
View to offering a permanent position at the end of the apprenticeship.
**Requirements and prospects**
**Desired skills and personal qualities**
- Communication skills
- Attention to detail
- Team working
- Non judgemental
- Patience
**Qualifications**
- GCSE or equivalent English (Grade Grade 4/C or above) desirable
- GCSE or equivalent Maths (Grade Grade 4/C or above) desirable
**Annual wage**
£8,236.80 a year
**Working week**
Variable shifts between 08:00 and 18:30 30 hours per week would include a mixture of 08:00 starts and later starts with 18:30 finishes. Worked over 5 days each day would be 6 hours long with a 30 minutes lunch break included (paid) Shifts TBC
Total hours per week: 30 hours a week
**Expected duration**
20 Months
**Job Type**: Apprenticeship
**Salary**: £8,236.80 per year
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Ability to Commute:
- Nottingham (requi
-
Medical Administrator
7 months ago
Nottingham, United Kingdom Ivy Medical Group Full timeThe following are the core responsibilities of the Medical Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Process incoming and outgoing mail File and store records as required Photocopy documentation as required Process and distribute incoming urgent...
-
Medical Receptionist/administrator
8 months ago
Nottingham, United Kingdom The Linden Medical Group Full time**JOB TITLE**: MEDICAL RECEPTIONIST/ADMINISTRATOR REPORTS TO: RECEPTION SUPERVISOR Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other...
-
Medical Administrator
7 months ago
Nottingham, United Kingdom Ivy Medical Group Full timeTo be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team as directed by the management team. Duties can include but are not limited to supporting the administration and receptionist teams with booking appointments, processing of information (electronic and hard copy),...
-
Medical Secretary/administrator
9 months ago
Nottingham, United Kingdom Tudor House Medical Practice Full timeThe following are the core responsibilities of the Medical Secretary/Senior Admin. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community...
-
Apprentice - Admin/reception
1 week ago
Nottingham, United Kingdom Polaris Community Full time**FOSTERING PEOPLE** **Apprentice - Admin/Reception** **Fixed Term - 12 Months** **Salary: Up to £12,000 per annum** **Benefits: 30 days' Annual Leave (rising to 35 days' with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan & on-site parking** **Office Base - Nottingham** **About...
-
Part -time Reception/ Administrator
7 months ago
Nottingham, United Kingdom Moir Medical Centre Full timeTo support our patient services we are seeking to add to our Reception & Administration team, so we can continue to improve on access, quality and experience for our patients. Excellent customer service, first class admin support and a caring kind disposition are a requirement for the role. As part of a team worker you will support and cover across the...
-
Apprentice - Admin/reception
1 week ago
Nottingham, United Kingdom Fostering People Full time**FOSTERING PEOPLE** **Apprentice - Admin/Reception** **Fixed Term - 12 Months** **Salary: Up to £12,000 per annum** **Benefits: 30 days' Annual Leave (rising to 35 days' with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan & on-site parking** **Office Base - Nottingham** **About...
-
Apprentice - Admin/reception
1 week ago
Nottingham, United Kingdom Fostering People Full time**FOSTERING PEOPLE** **Apprentice - Admin/Reception** **Fixed Term - 12 Months** **Salary: Up to £12,000 per annum** **Benefits: 30 days' Annual Leave (rising to 35 days' with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan & on-site parking** **Office Base - Nottingham** **About...
-
Administration and Support Apprentice
3 weeks ago
Nottingham, Nottingham, United Kingdom NHS Full timeJob Title:Administration and Support ApprenticeAbout the Role:We are seeking a motivated and enthusiastic individual to join our team as an Administration and Support Apprentice. As an apprentice, you will have the opportunity to gain hands-on experience in administration and support roles within the Oncology Department at Nottingham City Hospital Campus of...
-
Medical Administrator/secretary
7 months ago
Nottingham, United Kingdom High Green Medical Practice Full timeThe role of the Medical Administrator & Secretary is to provide a high quality, professional secretarial and administrative support to the Practice. Part of your role will be to assist and direct patient in accessing the appropriate service or healthcare in a courteous, efficient, and effective manner both in person and on the telephone Job responsibilities:...
-
Apprentice Administrator
3 weeks ago
Nottingham, Nottingham, United Kingdom NHS Full timeEarn a competitive salary of £17,791 per year as an Apprentice Administrator with East Midlands Ambulance Service NHS Trust. This is a fantastic opportunity to gain valuable work experience while pursuing your business administration qualifications.About the JobWe are seeking an enthusiastic and organized individual to join our small team as an apprentice...
-
Reception and Administration Apprentice
4 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeWe are excited to offer an Administration Apprenticeship Opportunity working within the Oncology Department at Nottingham City Hospital Campus of Nottingham University Hospitals NHS Trust.In this role, you will work alongside the team to provide support in various administrative tasks, including reception duties, data entry, and document management. You will...
-
Medical Administrator
1 month ago
Nottingham, Nottingham, United Kingdom Chase Medical Full timeJob OverviewWe are seeking an experienced Medical Administrator/Data Support Officer to join our team at a local GP surgery in Nottingham.This part-time role (28 hours, Monday-Friday) requires administrative expertise and strong organizational skills to support the clinicians and management team.
-
Medical Receptionist and Administrator
7 months ago
Nottingham, United Kingdom Ivy Medical Group Full timeTo provide a high level of Reception and administrative services to patients, doctors, nurses and other members of the practice team, ensuring all processes are carried out to practice standard and policy. Our practice is a friendly, interesting and rewarding place to work giving a high level of care to our patients. Shifts available are included below....
-
Medical Receptionist and Administrator
1 week ago
Nottingham, United Kingdom Ivy Medical Group Full timeTo provide a high level of Reception and administrative services to patients, doctors, nurses and other members of the practice team, ensuring all processes are carried out to practice standard and policy. Our practice is a friendly, interesting and rewarding place to work giving a high level of care to our patients. Shifts available are included below....
-
Reception Supervisor
7 months ago
Nottingham, United Kingdom Deer Park Family Medical Practice Full timeOversee and carry out any of the duties in the Receptionist Job Description also doing 3 shifts on reception and covering for sickness/annual leave. Support the reception staff. Act as a role model to reception staff, supporting, motivating and promoting good staff relations. Ensure all Practice Protocols are understood and adhered to. Assess training needs...
-
Reception Team Leader
8 months ago
Nottingham, United Kingdom Stenhouse Medical Centre Full timeThe following are the core responsibilities of the Reception Team Leader. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To provide day-to-day support, leadership, first line management and guidance for the practice reception and administration team, ensuring an...
-
Healthcare Administration Apprentice
3 weeks ago
Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeWe are seeking a highly organized and efficient Healthcare Administration Apprentice to join our team at Nottingham University Hospitals NHS Trust. This 15-month apprenticeship will provide you with the opportunity to gain valuable experience and develop your skills in administration and customer service.In this role, you will be responsible for providing...
-
Reception and Administration Trainee
3 weeks ago
Nottingham, Nottingham, United Kingdom NHS Full timeApprentice Opportunities:We are proud to offer an Administration Apprenticeship program within our Oncology Department at Nottingham City Hospital Campus.As an apprentice, you will have the opportunity to learn and develop your administration skills in a dynamic and supportive team. Your responsibilities will include:Assisting with administrative tasks and...
-
Reception and Administration Professional
4 days ago
Nottingham, Nottingham, United Kingdom CT Skills Limited Full timeJoin Our Team as a Reception and Administration ProfessionalBridgeway Practice is looking for a skilled reception and administration professional to support our team. As an administrative assistant, you will provide excellent customer service and ensure the smooth operation of our practice.About the Role:You will work closely with our clinical staff and...