Apprentice - Admin/reception

5 days ago


Nottingham, United Kingdom Fostering People Full time

**FOSTERING PEOPLE**

**Apprentice - Admin/Reception**

**Fixed Term - 12 Months**

**Salary: Up to £12,000 per annum**

**Benefits: 30 days' Annual Leave (rising to 35 days' with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan & on-site parking**

**Office Base - Nottingham**

**About Us**

Fostering People are an innovative developing provider with an outstanding inspection rating. We have a reputation for providing exceptional support, to our children, foster carers and to our dedicated staff team. Established in 2000, our reputation and positive approach has enabled us to achieve growth in the fostering sector. We have received 3 consecutive Outstanding inspections from Ofsted. Our 2019 inspection report highlighted the following:

- _Staff and managers work proactively and closely with a wide range of involved agencies and professionals. They constantly strive to learn and improve the services that they provide._
- _Carers report being very happy working for this agency. They feel that the assessment process is robust and fair. They have excellent support from their supervising social workers, as well as managers in the agency. They attend support groups and regular events with their birth and looked after children. They feel highly valued and respected as carer._
- _Agency staff report exceptionally high levels of satisfaction in their roles. They feel well supported, trained and respected. Training opportunities for staff and carers are excellent._

**DUTIES INCLUDE**:

- Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation and ensure safeguarding and complaints are managed in line with procedures
- Undertake a wide range of administrative tasks and duties including travel booking and accommodation, monthly reporting, questionnaire feedback, stock ordering, and invoicing are just some of the tasks
- Working as part of the Admin Team ensuring that key tasks are completed according to company timelines
- Use of IT packages including Word, Excel, PowerPoint, Teams and Access as well as company database ‘Charms’
- Attend and participate at team meetings

**ESSENTIAL CRITERIA**:

- Previous experience of working within a reception/office setting
- A suitable qualification (or working towards) Administration or computing e.g. NVQ1/2 in Business Administration/ similar or European Computer Driving Licence (ECDL)
- A working knowledge of effective administrative systems and processes
- Ability to communicate effectively with people at all levels both face to face and by telephone
- Ability to work flexibly and on own initiative against changing priorities and demands

**TRAINING**:

- You will be expected to attend a local college one day a week to complete a 12-18 month NVQ in Business Admin

If you would like an informal conversation about this vacancy please contact Jody Carter, Office Manager on 01159 455445.

No agencies please.

INDNP

**Job Types**: Full-time, Fixed term contract, Apprenticeship

**Salary**: Up to £12,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday

Work Location: One location



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