IT Support Assistant- Northampton

2 months ago


Northampton, United Kingdom Howes Percival Full time

We are seeking an **IT Support Assistant**, to join our close-knit, friendly IT team in **Northampton**.

This role is a full time office based role but we do understand that flexibility is essential for a good work life balance.

You will be responsible for providing first line IT support and to assist in resolving day to day IT problems/queries in order to ensure that smooth running of the IT systems takes place at all times.

**Some of these duties will include**:

- To log and maintain calls with both software and hardware maintenance providers ensuring that the calls are responded to within SLAs.
- To be involved in the firm’s new starters and leavers processes ensuring that the procedures for managing these is comprehensive and carried out to the full.
- To be involved in the leavers process with particular focus on closing down all system accounts.
- To resolve day to day IT problems ensuring that all queries are recorded and followed up as necessary.
- Produce good quality documentation and written reports, e.g. how-to guides
- To assist in the implementation of new software packages.
- PC and laptop builds.

**A little about us**:
Howes Percival are a growing **Top 100 Best Companies** employer and we are ranked 5th in the **Top 20 Best Law Firms** to work for in 2021. As an employee, you will be joining 290 passionate and valued colleagues across 6 offices, Cambridge, Leicester, Milton Keynes, Manchester, Northampton and Norwich. Our colleagues are at the heart of our business, they are amazing at what they do and they take pride in the service they provide to our clients. We are proud of our culture, we genuinely care for those around us, develop our talent to reach their full potential and place great focus on employee wellbeing.

**A little about you**:

- Helpdesk experience is essential
- Working knowledge of using Helpdesk logging software
- Microsoft Exchange 2016+
- Active Directory, Group Policy
- Windows 10
- Microsoft Office 2016+
- iOS Mobile Devices
- Experience of automation systems for deploying PC/Laptops
- Backup Software
- Good customer service skills



  • Northampton, United Kingdom Howes Percival Full time

    We are seeking an **IT Support Assistant**, to join our close-knit, friendly IT team in **Northampton or Norwich**. This role is a full time office based role but we do understand that flexibility is essential for a good work life balance. You will be responsible for providing first line IT support and to assist in resolving day to day IT problems/queries...

  • Kitchen Assistant

    2 weeks ago


    Northampton, United Kingdom Northampton Full time

    900 year old former nunnery set in rolling parkland and gardens on the edge of Northampton Town Centre but within easy access of the M1. Wellbeing and Community is at the heart of our goals and strategy. The Abbey hosts 2 restaurants and a deli cafe. **Responsibilities**: - Clean and maintain kitchen equipment. - Assist in food preparation. - Adhere to...

  • Teaching Assistant

    3 weeks ago


    Northampton, United Kingdom DUNBAR EDUCATION RECRUITMENT LIMITED Full time

    **SEN Teaching Assistant - Northampton** We are currently looking for an experienced SEN Teaching Assistant to join our team in Northampton. In this role, you will provide 1-1 and group support for pupils with ASD and challenging behaviour. In addition, you must be patient, flexible, and possess a positive outlook at all times. If you feel that you meet...


  • Northampton, Northamptonshire, United Kingdom Northampton College Full time €21,504

    We hope that one of the buttons below will help you. Learning Support Assistant (Personal Care) Ref: ME2324048 Learning Support Assistant (Personal Care) Ref: ME2324048 Hours: This role is based around 21-30 hours per week over 35-36 weeks per year (individual requirements to be discussed at interview). On working days this post will be required to start...

  • IT Support Analyst

    2 days ago


    Northampton, United Kingdom Circle Recruitment Full time

    IT Desktop Support Analyst - Northampton IT Support Analyst with a minimum of 2 years of experience in 1st and 2nd line IT support environment and Microsoft & Windows Desktop Support, is required to join a growing IT team within a leading law firm in central Northampton. This role will require you to use your technical expertise to resolve m 2nd line IT...

  • Teaching Assistant

    1 week ago


    Northampton, United Kingdom Northampton College Full time

    **Hours**: This role is based around 15-25 hours per week over 35-36 weeks per year (individual requirements to be discussed at interview). On working days this post will be required to start at either 9am and/or be able to finish at 5pm **Closing Date**: The recruitment for these roles is ongoing. **Salary**: £21,504 per annum based on full time, full...

  • Teaching Assistant

    1 week ago


    Northampton, United Kingdom Northampton College Full time

    **Hours**: This role is based around 15-25 hours per week over 35-36 weeks per year (individual requirements to be discussed at interview). On working days this post will be required to start at either 9am and/or be able to finish at 5pm **Closing Date**: The recruitment for these roles is ongoing. **Salary**: £21,504 per annum based on full time, full...

  • Teaching Assistant

    7 days ago


    Northampton, United Kingdom Northampton College Full time

    **Hours**: 26 hours per week. You will be required to be at work for a total of 988 hours per year. This will usually be completed over a period of 38 weeks based around student term times. Holiday, including entitlement to Bank Holidays and Closure Days, will be taken outside this working time, unless by prior arrangement with your line manager **Closing...


  • Northampton, United Kingdom TimePlan Education Full time

    Join TimePlan Education as a Primary Teaching Assistant in Northampton! Job Title: Teaching Assistant Job Type: Full-time, Part-time, Supply (must be available 8:30 am to 3:30 pm at least 2/3 days per week) Location: Northampton, NN4 Salary: £85-100 per day About the Role: We are seeking dedicated Teaching Assistants to join our team in Northampton. As a...


  • Northampton, United Kingdom Vision for Education - Northampton Full time

    Youth Support Assistant (Temp to Perm )Northampton  £90 - £100 per dayASAP  ( Temp to Perm )The School and Role;The school is an independent special school for pupils aged 11 to 16 with a range of social, emotional and mental health difficulties who can not attend a mainstream setting.The desired Behaviour Support Assistant will have;- Experience of...


  • Northampton, United Kingdom Vision for Education - Northampton Full time

    Youth Support Assistant (Temp to Perm )Northampton  £90 - £100 per dayASAP  ( Temp to Perm )The School and Role;The school is an independent special school for pupils aged 11 to 16 with a range of social, emotional and mental health difficulties who can not attend a mainstream setting.The desired Behaviour Support Assistant will have;- Experience of...


  • Northampton, United Kingdom TimePlan Education Full time

    Join TimePlan Education as a Primary Teaching Assistant in Northampton!Job Title: Teaching AssistantJob Type: Full-time, Part-time, Supply (must be available 8:30 am to 3:30 pm at least 2/3 days per week)Location: Northampton, NN4Salary: £85-100 per dayAbout the Role:We are seeking dedicated Teaching Assistants to join our team in Northampton. As a Teaching...


  • Northampton, United Kingdom TimePlan Education Full time

    Join TimePlan Education as a Primary Teaching Assistant in Northampton!Job Title: Teaching AssistantJob Type: Full-time, Part-time, Supply (must be available 8:30 am to 3:30 pm at least 2/3 days per week)Location: Northampton, NN4Salary: £85-100 per dayAbout the Role:We are seeking dedicated Teaching Assistants to join our team in Northampton. As a Teaching...


  • Northampton, United Kingdom Caremark Northampton Full time

    Please note that this role requires you to have a full driving license. You also need to have access to a personal car. We are recruiting Part-time staff in the **Northampton** area. We welcome those with a previous carer, support worker and healthcare assistant experience. **Benefits**: As a Caremark Care Assistant, you will earn the following: -...


  • Northampton, United Kingdom Vision for Education - Northampton Full time

    Youth Support Assistant (Temp to Perm ) Northampton  £90 - £100 per day ASAP  ( Temp to Perm ) The School and Role; The school is an independent special school for pupils aged 11 to 16 with a range of social, emotional and mental health difficulties who can not attend a mainstream setting. The desired Behaviour Support Assistant will have; -...


  • Northampton, United Kingdom Vision for Education - Northampton Full time

    Youth Support Assistant (Temp to Perm ) Northampton  £90 - £100 per day ASAP  ( Temp to Perm ) The School and Role; The school is an independent special school for pupils aged 11 to 16 with a range of social, emotional and mental health difficulties who can not attend a mainstream setting. The desired Behaviour Support Assistant will have; -...

  • Finance Assistant

    2 weeks ago


    Northampton, United Kingdom Northampton Saints Foundation Full time

    **FINANCE ASSISTANT (MATERNITY COVER) JOB DESCRIPTION** Reports to: Finance Lead Direct reports: None Location: cinch Stadium at Franklin’s Gardens, Northampton Contract type: Part-time, fixed-term Hours of work: 7 hours per week (9-5 Monday or Thursday) **Salary**: £22,750 p/a FTE Benefits:  24-hour Employee Assistance Programme, paid enhanced...

  • Assistant Manager

    3 weeks ago


    Northampton, United Kingdom Revorec Recruitment Solutions Ltd Full time

    Assistant Manager Northampton £23,500 + Bonus + Training, Bonus, Development, Free Parking An Assistant Management role suiting either a Sales hungry Team Leader or Supervisor type or perhaps an Assistant Manager fancying a change of industry. Do you want to get into the world of Self Storage for a market leader offering routes into running your branch one...


  • Northampton, United Kingdom Vision for Education - Northampton Full time

    Youth Support Assistant (Temp to Perm )Northampton  £90 - £100 per dayASAP  ( Temp to Perm )The School and Role;The school is an independent special school for pupils aged 11 to 16 with a range of social, emotional and mental health difficulties who can not attend a mainstream setting.The desired Behaviour Support Assistant will have;- Experience of...


  • Northampton, United Kingdom Vision for Education - Northampton Full time

    Youth Support Assistant (Temp to Perm )Northampton  £90 - £100 per dayASAP  ( Temp to Perm )The School and Role;The school is an independent special school for pupils aged 11 to 16 with a range of social, emotional and mental health difficulties who can not attend a mainstream setting.The desired Behaviour Support Assistant will have;- Experience of...