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Administrative Support Assistant
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Assistant in the Maternity Ward at Northampton General Hospital.
Key Responsibilities- Provide administrative support to the Maternity Ward team, including greeting and welcoming patients and their families, answering telephone calls, and liaising with midwives and other staff members.
- Use ward clerks' communication book to identify and prioritize workload for the shift, and maintain an ongoing list of patients on the ward for audit purposes.
- Track and manage patient records, including scanning and filing documents, and using the computer system to admit and discharge patients.
- Perform ad hoc duties as required by the Senior Midwife, including maintaining supplies of stationery and equipment, and reporting maintenance issues to the Estates and Electronics teams.
- Minimum 3 GCSEs at Grade C or above, including English or equivalent.
- Good IT skills, including proficiency in Microsoft packages such as Word and Outlook.
- Excellent written and verbal communication skills, with a courteous and efficient telephone manner.
- Ability to work well under pressure, prioritize tasks, and maintain confidentiality at all times.
- Passionate and committed to bringing the Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality, diversity, and inclusion of our staff, patients, and service users.
As an Administrative Support Assistant at Northampton General Hospital, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities. You will also be part of a hospital that values diversity, equality, and inclusion, and is committed to providing high-quality patient care.
