Loss and Fraud Officer

7 months ago


Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

Agenda for Change Band 5

Permanent

37.5 hours per week

If you have excellent communication, IT and analytical skills, with experience and knowledge of investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you.

The NHSBSA plays an important role in tackling fraud and error across the wider NHS by reducing opportunities for fraud and error and improving the way that fraud and error risks are addressed.

We are currently recruiting a Fraud Assistant to work within the NHSBSA Loss and Fraud Prevention (LFP) Team on a permanent basis.

As Loss and Fraud Officer, you will engage with key staff across the NHSBSA to ensure fraud and bribery risks are recorded and monitored through the production of Fraud Risk Assessments. You will undertake investigations into allegations for fraud by assisting and leading interviews under caution and recording information. You will have experience of analysing data and making recommendations therefore you must be accurate, able to prioritise own workload and work independently within established parameters.

**What we offer**:
27 days leave (increasing with length of service) plus 8 bank holidays

Flexi time

Hybrid working model (working remotely at home and in the office)

Career development

Active wellbeing and inclusion networks

Excellent pension

NHS Car lease scheme

Access to a wide range of benefits and high street discounts

Main duties of job

**As a Loss and Fraud Officer you will be responsible for**:
engaging with key staff across the NHSBSA to ensure fraud and bribery risks are recorded and monitored

assist in producing Fraud Risk Assessments

presenting evidence to prove or disprove allegations ensuring appropriate sanctions are considered

taking witness statements which include exhibits

Communicating with potentially vulnerable people

Using various questioning techniques to extract information

Analysing information and deciding next steps

Managing own workload and ability to prioritise

GDPR and requesting information in accordance with legislation

The post is full time and involves occasional travel including overnight stays therefore you must be flexible and hold a full valid driving licence.

The post holder will either hold an Accredited Counter Fraud Specialist (ACFS) certificate or must successfully complete the ACFS training course within 6 months of commencing post.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

Detailed job description

1. Capturing the risks identified during the Fraud Risk Assessment (FRA) process which requires you to:

- Research the relevant service area to gain an understanding of the work undertaken prior to any meetings and discuss any relevant findings with the Fraud Specialist prior to the meetings.
- Review processes and procedures within the Service Area to highlight system weaknesses that have allowed or could allow fraud and loss to be perpetrated
- Capture the risks that are discussed in FRA meetings with the Services, ensuring you document the risks clearly and concisely to meet the criteria of the Cabinet Office FRA.
- Capture and articulate all relevant controls for each risk, explaining what they do and what they don’t do, including the limitations of the controls.
- Articulate the residual risk which describes how the fraud / loss can still occur despite the controls in place.
- Share the risks with the Fraud Specialist who are responsible for leading the FRA meetings, scoring the risks and sign off the FRA prior to it being shared with the relevant service area for comment.

2. The Consolidated Data Returns (CDR) submission to the Cabinet Office which requires you to:

- Collate data from all relevant service areas to create the quarterly submission.
- Communicate relevant deadline dates to the service areas and send reminders so we achieve the deadline date.
- Prepare and submit the quarterly CDR to NHS Counter Fraud Authority (N


  • Loss and Fraud Officer

    7 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Detailed job description 1. Capturing the risks identified during the Fraud Risk Assessment (FRA) process which requires you to: Research the relevant service area to gain an understanding of the work undertaken prior to any meetings and discuss any relevant findings with the Fraud Specialist prior to the meetings. Review processes and procedures within the...

  • Loss Recovery Service

    6 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Loss and Fraud Officer **NHS AfC**: Band 5 Permanent 37.5 hours per week If you have excellent communication, IT, analytical and problem-solving skills, with knowledge of investigating fraud and investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you. The NHSBSA plays an important role in tackling fraud and...

  • Loss Recovery Service

    6 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **NHS AfC**: Band 5 12 month fixed contract/secondment 37.5 hours per week If you have excellent communication, IT, analytical and problem-solving skills, with knowledge of investigating fraud and investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you. The NHSBSA plays an important role in tackling fraud and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clydesdale Bank plc Full time

    Job OverviewThe Fraud Loss Prevention Expert role is an exciting opportunity to join our team and make a significant impact in the prevention of fraudulent activity. In this role, you will be responsible for monitoring and preventing fraudulent transactional activity across our Debit and Credit portfolios.The ideal candidate will have a strong background in...


  • Newcastle upon Tyne, United Kingdom NHS Counter Fraud Authority Full time

    Reviewing investigations led by Local Counter Fraud Specialists and offering counter fraud investigative expertise, advice, and guidance to help and enable the effective progression and appropriate disposal in relation to allegations of fraud against the NHS The postholder will provide comprehensive support and guidance to stakeholders utilising a variety of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Full time

    As an AML Fraud Investigator with the NHS Business Services Authority, you will play a critical role in preventing and detecting fraud in our services. You will use your analytical and problem-solving skills to identify and mitigate potential risks.You will work closely with the Loss and Fraud Prevention Team to review processes and procedures, identifying...

  • Fraud Audio Typist

    6 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **Job purpose**: Provide an excellent standard of audio typing and administrative support to the NHSBSA Loss and Fraud Prevention Team, ensuring work is prioritised according to the changing demands of the team. The post holder will on occasions provide assistance in preparing case files and other ad-hoc duties as and when required in line with the teams...

  • Fraud Specialist

    6 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    The NHSBSA plays an important role in tackling fraud and error across the wider NHS and have the potential to do more to reduce opportunities for fraud and loss. We are currently recruiting Fraud Specialists to work within the NHSBSA Loss and Fraud Prevention Team (LFP) Team on a permanent basis. You will undertake investigations into allegations of fraud,...

  • Loss Recovery Service

    6 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **In this role, you are accountable for**: To work with members of the Health Exemption Services carrying out appropriate fraud awareness work. To investigate, within operational and legislative guidelines to the highest standards, patient fraud allegations identified within Health Exemption Services. Ensure that appropriate civil and/or criminal remedies...

  • Loss Recovery Service

    7 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    To work with members of the Health Exemption Services carrying out appropriate fraud awareness work. To investigate, within operational and legislative guidelines to the highest standards, patient fraud allegations identified within Health Exemption Services. Ensure that appropriate civil and/or criminal remedies are applied by the following means: Analyse...

  • Counter Fraud Officer

    6 months ago


    Newcastle upon Tyne, United Kingdom Government Internal Audit Agency Full time

    **Details**: **Reference number**: - 355228**Salary**: - £34,135 - £41,600- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - GIAA: OD1 - DDI - CF&I**Type of role**: - Investigation**Working pattern**: - Flexible working, Full-time,...


  • Newcastle upon Tyne, United Kingdom NHS Counter Fraud Authority Full time

    The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website. Interviews are planned for Thursday 4 April and Tuesday 9 April - but other...


  • Newcastle upon Tyne, United Kingdom NHS Counter Fraud Authority Full time

    Design and deliver a range of counter fraud learning activities to NHSCFA people and the wider counter fraud community in line with current legislation, policies and government profession requirements. Including preparing lesson plans, drafting session content and a range of practical assessments. Subject matter includes all elements of investigative...

  • Fraud Investigator

    6 months ago


    Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 349171**Salary**: - £35,711 - £41,567- National: minimum £35,711, maximum £36,545; Outer London: minimum £39,209, maximum £41,567 Inner London: minimum £40,912, maximum £41,567**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud,...

  • Fraud Investigator

    7 months ago


    Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 309759**Salary**: - £34,173 - £39,777- (pay award pending on all scales) National - £34,173 to £34,971 Inner London - £39,150 to £39,777 Outer London - £37,520 to £39,777**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud,...


  • Newcastle upon Tyne, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 355561**Salary**: - £40,850 - £48,243- National: £40,850 - 44,260 / London: £44,500 - £48,243- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - CO - Public Sector Fraud Authority**Type of role**: -...


  • Newcastle upon Tyne, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 341011**Salary**: - £40,850- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - CO - Public Sector Fraud Authority**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Job share,...

  • Fraud Specialist

    6 months ago


    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **In this role, you are accountable for**: 1. To deliver a rolling programme of fraud awareness sessions to staff across the NHSBSA.2. Establish and maintain effective liaison with Heads of Service and key staff within the NHSBSA to identify opportunities where fraud and error could occur. Working with the service area to mitigate or eradicate the...


  • Newcastle upon Tyne, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 338235**Salary**: - £28,341 - £30,323**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - HMRC - CCG - Fraud Investigation Service**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Head of Fraud Strategy

    6 months ago


    Newcastle upon Tyne, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 308985**Salary**: - £53,400 - £64,000- National: £53,400 - £59,700 London: £58,800 - £64,000- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - CO - Public Sector Fraud Authority**Type of role**: - Architecture and...