Fraud Audio Typist

**Job purpose**: Provide an excellent standard of audio typing and administrative support to the NHSBSA Loss and Fraud Prevention Team, ensuring work is prioritised according to the changing demands of the team. The post holder will on occasions provide assistance in preparing case files and other ad-hoc duties as and when required in line with the teams needs. In this role, you are accountable for: To provide efficient and comprehensive tape transcriptions resulting from criminal investigations undertaken by the NHSBSA Fraud Specialists (FSs). To provide administrative support to the NHSBSA Loss and Fraud Prevention Team with the administration of case files such as scanning documents and renaming exhibits in accordance with the naming convention.

Ensure all duties are carried out in accordance with the correct procedures and policies. To undertake compliance checks relating to suspicions of frauds. To produce witness statements and exhibits from records held on BOSS. To undertake data input duties to ensure computerised records are kept up to date and accurate at all times.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads. To observe strict confidentiality in all matters. To understand current policies, guidelines and procedures which relate to the fraud function within the NHSBSA. To follow guidance and work, within defined national and local standards.

**Personal Qualities, Knowledge and Skills. Essential criteria**: Ability to work without supervision. Ability to prioritise. Able to work independently or as part of a team.

Ability to meet deadlines. Demonstrate good communication and interpersonal skills. Demonstrable ability to tackle a number of diverse tasks and be able to prioritise and manage work accordingly whilst working to tight deadlines. Experience.

**Essential criteria**: Experience of working within clerical / office environment. Experience of transcribing audio tapes / CDs. Attention to detail and accuracy. IT literacy with knowledge of generic software packages (Microsoft Word, Excel, etc.).

Understanding of the need for confidentiality awareness at all times. Desirable criteria: Experience of transcribing interviews under caution. Qualifications. Essential criteria: Education to GCSE or equivalent.

Typing / Audio transcribing qualification (AMSPAR / RSA 3 or equivalent, or equivalent experience.