Counter Fraud Investigator Apprenticeship Support

6 months ago

Newcastle upon Tyne, United Kingdom HM Revenue and Customs Full time

**Details**:
**Reference number**:

- 338235**Salary**:

- £28,341 - £30,323**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- HMRC - CCG - Fraud Investigation Service**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Belfast, Birmingham, Bristol, Cardiff, Dover, Edinburgh, Glasgow, Leeds, Liverpool, Portsmouth, Manchester, Newcastle Upon TyneAbout the job

**Job summary**:
HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.

FIS provides HMRC with an effective investigation arm to enforce the Department’s compliance policies. This enables the Department to deliver against the strategic responsibilities across all the taxes and duties it administers. This includes complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other fraud attacks targeted at the tax system.

FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery support teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach.

**Job description**:
As a Support Caseworker you will maintain Aptem (a database to record learners’ evidence), and respond to queries sent to the Counter Fraud Investigator Apprenticeship mailbox from the apprentices, PTOs and Senior Officer Liaison Officer (SOLO) network. You will be collaborating with the CFIA Quality team to ensure that HMRC remain compliant with the apprenticeship funding rules and the Ofsted Inspection Framework. You will have an opportunity to make a real difference, contributing towards achieving a positive outcome in future Ofsted inspections and funding audits.

The role requires someone with demonstrable experiences of working in a fast-paced environment, someone who can work on occasions with mínimal and ever-changing guidance or instructions, someone who is driven and embraces change.

**Key Responsibilities**
- Support a cohort of apprentices, their PTOs and line managers throughout the apprenticeship, providing IT support and guidance in respect of the apprentice learning management system.
- Determine apprentice eligibility and funding.
- Ensure apprentices are onboarded and inducted in a timely and accurate manner.
- Monitor progress of apprentices, maintain clear and comprehensive caseworker notes and assign a RAG status to each apprentice on a monthly basis.
- Escalate cases to the CFIA Quality Team where it is established that further enhanced support/intervention is required and collaborate with the quality team to improve the RAG status.
- Configure and maintain the external learner management system.
- Liaise with internal and external stakeholders, including the Education & Skills Funding Agency and Ofsted.
- Maintain and update Management Information Systems to ensure HMRC have a clear and robust audit trail for all aspects of funding and quality assurance.

**Person specification**:

- Be a committed individual who can proactively prioritise a demanding workload and can take the lead from problem solve to resolution.
- Work flexibly and build strong and effective relationships with a wide range of stakeholders across FIS, CCG and outside of HMRC in order to progress a variety of issues and tasks often under challenging and time pressured conditions.
- Have excellent communication skills, with the ability to balance conflicting demands.

**Essential Criteria**
- Have the ability to work in a pressured environment and manage rapidly changing priorities at short notice.
- Have a proven ability to work autonomously, exercising sound judgement and taking the initiative.
- Work and engage confidently and successfully with others through strong verbal and written communication skills.
- Have proven ability in operating Office 365 proficiently in particular spreadsheets.

**Desirable Criteria**
- Have an understanding of either criminal justice or civil investigations, but with a commitment to develop knowledge in both areas.
- Have knowledge of both the Government Counter Fraud Profession and Counter Fraud Investigator Apprenticeship.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Managing a Quality Service

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an a

  • Senior Fraud Hub Enforcement Officer

    8 months ago

    Newcastle upon Tyne, United Kingdom NHS Counter Fraud Authority Full time

    Reviewing investigations led by Local Counter Fraud Specialists and offering counter fraud investigative expertise, advice, and guidance to help and enable the effective progression and appropriate disposal in relation to allegations of fraud against the NHS The postholder will provide comprehensive support and guidance to stakeholders utilising a variety of...

  • Counter Fraud Investigator

    6 months ago

    Newcastle upon Tyne, United Kingdom Driver and Vehicle Standards Agency Full time

    **Details**: **Reference number**: - 355216**Salary**: - £28,119**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DVSA - Enforcement**Type of role**: - Governance - Investigation - Policing**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Counter Fraud Officer

    6 months ago

    Newcastle upon Tyne, United Kingdom Government Internal Audit Agency Full time

    **Details**: **Reference number**: - 355228**Salary**: - £34,135 - £41,600- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - GIAA: OD1 - DDI - CF&I**Type of role**: - Investigation**Working pattern**: - Flexible working, Full-time,...

  • Specialist Training Officer

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Counter Fraud Authority Full time

    Design and deliver a range of counter fraud learning activities to NHSCFA people and the wider counter fraud community in line with current legislation, policies and government profession requirements. Including preparing lesson plans, drafting session content and a range of practical assessments. Subject matter includes all elements of investigative...

  • Fraud Investigator

    7 months ago

    Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 309759**Salary**: - £34,173 - £39,777- (pay award pending on all scales) National - £34,173 to £34,971 Inner London - £39,150 to £39,777 Outer London - £37,520 to £39,777**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud,...

  • Fraud Investigator

    6 months ago

    Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 349171**Salary**: - £35,711 - £41,567- National: minimum £35,711, maximum £36,545; Outer London: minimum £39,209, maximum £41,567 Inner London: minimum £40,912, maximum £41,567**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Counter Fraud,...

  • Corporate Communications Officer

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Counter Fraud Authority Full time

    The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website. Interviews are planned for Thursday 4 April and Tuesday 9 April - but other...

  • Investigation Officer

    6 months ago

    Newcastle upon Tyne, United Kingdom Government Internal Audit Agency Full time

    **Details**: **Reference number**: - 355233**Salary**: - £34,135 - £41,600- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - GIAA: OD1 - DDI - CF&I**Type of role**: - Investigation**Working pattern**: - Flexible working, Full-time,...

  • Counter Fraud Researcher

    7 months ago

    Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Location - Newcastle Employment Type - Full Time - Permanent Salary - £24,500-£28,000 Hours Per Week - 37.5 Are you naturally nosey, leaving no stone unturned? Do you go with your gut when something just doesn’t feel right? We are looking for a self-motivated person with the desire to learn and develop new skills, to join our Counter Fraud Unit....

  • Counter Fraud Specialist

    8 months ago

    Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    To work outside normal office hours when required which will occasionally necessitate extended hours and possible weekends. To supervise junior Fraud Team staff and provide line management support to enable them to carry out their roles effectively The Counter Fraud Specialist undertakes national and local proactive exercises as well as delivering specialist...

  • Counter Fraud Learning Specialist

    7 months ago

    Newcastle upon Tyne, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 355561**Salary**: - £40,850 - £48,243- National: £40,850 - 44,260 / London: £44,500 - £48,243- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - CO - Public Sector Fraud Authority**Type of role**: -...

  • Counter Fraud Learning Specialist

    7 months ago

    Newcastle upon Tyne, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 341011**Salary**: - £40,850- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - CO - Public Sector Fraud Authority**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Job share,...

  • Fraud Specialist

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    The NHSBSA plays an important role in tackling fraud and error across the wider NHS and have the potential to do more to reduce opportunities for fraud and loss. We are currently recruiting Fraud Specialists to work within the NHSBSA Loss and Fraud Prevention Team (LFP) Team on a permanent basis. You will undertake investigations into allegations of fraud,...

  • Fraud Specialist

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **In this role, you are accountable for**: 1. To deliver a rolling programme of fraud awareness sessions to staff across the NHSBSA.2. Establish and maintain effective liaison with Heads of Service and key staff within the NHSBSA to identify opportunities where fraud and error could occur. Working with the service area to mitigate or eradicate the...

  • Counter Fraud Specialist

    4 weeks ago

    Burton upon Trent, Staffordshire, United Kingdom Lincolnshire County Council Full time

    About the RoleThis role presents an opportunity to contribute to the delivery of the counter fraud plan by undertaking a variety of counter fraud reviews and risk assessments. These assignments will evaluate the effectiveness of internal controls, risk management, and governance processes across our Lincolnshire-based clients.As part of this position, you...

  • AML Fraud Investigator

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Full time

    As an AML Fraud Investigator with the NHS Business Services Authority, you will play a critical role in preventing and detecting fraud in our services. You will use your analytical and problem-solving skills to identify and mitigate potential risks.You will work closely with the Loss and Fraud Prevention Team to review processes and procedures, identifying...

  • Loss and Fraud Officer

    7 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Detailed job description 1. Capturing the risks identified during the Fraud Risk Assessment (FRA) process which requires you to: Research the relevant service area to gain an understanding of the work undertaken prior to any meetings and discuss any relevant findings with the Fraud Specialist prior to the meetings. Review processes and procedures within the...

  • Loss Recovery Service

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    **NHS AfC**: Band 5 12 month fixed contract/secondment 37.5 hours per week If you have excellent communication, IT, analytical and problem-solving skills, with knowledge of investigating fraud and investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you. The NHSBSA plays an important role in tackling fraud and...

  • Loss Recovery Service

    6 months ago

    Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Loss and Fraud Officer **NHS AfC**: Band 5 Permanent 37.5 hours per week If you have excellent communication, IT, analytical and problem-solving skills, with knowledge of investigating fraud and investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you. The NHSBSA plays an important role in tackling fraud and...

  • Plastics Counter-Fraud Specialist

    4 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clydesdale Bank plc Full time

    About the RoleThis Plastics Counter-Fraud Specialist position offers an exciting opportunity to make a real impact in the prevention of fraudulent activity. The successful candidate will have proven experience in problem-solving and managing workload in a fast-paced environment.The salary for this role is estimated at £37,500 per annum, based on industry...