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Patient Safety Coordinator

4 months ago


London, United Kingdom Central London Community Healthcare NHS Trust Full time

CLCH are looking for a motivated and dynamic individual to join the Patient Safety Team in the Quality & Learning Directorate, on a fixed term or secondment basis until January 2024.

The Patient Safety Coordinator will be responsible for coordinating the patient safety incident investigation process on behalf of the Trust, and will provide administrative and analytic support to the team.

This is an exciting time to join a well established team, as we implement the NHS Patient Safety Incident Response Framework and support development of a safety culture across the organisation for patients, families and carers, staff and other stakeholders.

The post holder will coordinate the patient safety incident investigation process on behalf of the Trust.

The role is responsible for providing administrative and analytic support to the Patient Safety team in the Quality and Learning Directorate.

The post-holder will support the Patient Safety Team to produce reports for key Trust internal and external reporting committees and groups and assist with utilising the data to improve patient safety in the organisation.

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
- Organise 48-hour meetings to discuss potential patient safety incident investigations and document outcomes
- Report all new externally reportable incidents to relevant bodies and update Datix records
- Arrange panel meetings to review completed investigations and take minutes
- Monitor progress of investigations with lead investigators to ensure that internal and external deadlines are met
- Act as a key contact for external organisations, for submission of investigation reports and de-escalation requests, ensuring that completed documentation is of high quality and submitted in a timely fashion
- Provide guidance and support to those undertaking patient safety incident investigations
- Support lead investigators and Patient Safety Managers to compile all relevant documentation relating to incident investigations
- Manage all incident investigation documents and files ensuring that all information is accurate and up to date
- Collect and analyse data on patient safety incident investigations and support preparation of regular weekly, monthly, quarterly, and annual reports for relevant meetings on behalf of the team
- Ensure that the Datix system is updated with progress of patient safety incident investigations including actions identified throughout the investigation process
- Provide administrative coordination which involves arranging meetings, minute taking, collating and preparing reports and ensuring appropriate distribution in relation to Patient Safety Team activities
- Plan and implement projects and work groups as directed by the Patient Safety Improvement Lead and Assistant Director of Patient Safety, which may involve attending other sites to meet with and support staff and managers
- The post-holder will be expected to cross cover, share knowledge, and develop the role in improving data quality, analysis and reporting across the team.

Please refer to the attached Job Description for full list of responsibilities