Sales & Lettings Administrator

2 weeks ago


London, United Kingdom Winkworth Wimbledon Full time

As a Sales & Lettings Administrator, you will play a crucial role in our team, responsible for various tasks, including being the welcoming face of our agency and providing excellent customer service to all visitors. In addition, you will support the Sales/Lettings team by managing incoming calls, handling general administrative duties, and assisting with the anti-money laundering processes.

Key responsibilities:

- Be the first point of contact for new applicants and clients, providing them with a warm welcome and exceptional service from the moment they step through our doors
- Maintain impeccable office standards, ensuring a pristine and inviting workspace
- Keeping track of key movements via our efficient key log and REAPIT (RPS) system
- Take charge of booking viewings for our negotiators, showcasing our exceptional properties even in their absence and following up on property viewings
- Play a vital role in booking market appraisals, laying the foundation for successful property transactions
- Conducting property inspections and providing advise on any necessary repairs/ maintenance
- Resolving Landlord and Tenant enquiries
- Communicate with landlords, tenants and contractors regarding repairs and property maintenance works, including tenant emergencies
- Manage tenant move-ins and handover process including inventory
- Carryout out periodic property inspection visits and report feedback to landlords
- Ensure all regulatory and legal compliances (Update EPC, Gas Safety and ECIR property inspection)
- Undertake tenancy renewals
- Liaise with tenant and landlord following the end of tenancy
- Maintenance of online advertising of properties
- Be the gatekeeper of accuracy by uploading Land Registry records and meticulously verifying information
- Carrying out thorough anti-money laundering checks and verifying identification from relevant parties

Desired attributes:

- Minimum two years experience in property-related role with familiarity of REAPIT (RPS) software
- An abundance of confidence as you effortlessly connect with people, building strong relationships
- Well-organized and responsible with an aptitude in problem-solving
- Exceptional written & verbal communication skills
- Display high standards of service and presentation
- Good organisational and time management skills
- Make a positive impact on office life, whether working independently or collaboratively as part of our incredible team
- Possess an eye for detail, ensuring precision in every task
- Excellent knowledge of Excel, Outlook, and Word
- ARLA / NFoPP qualification being a definite advantage

Reference ID: Winkworth Wimbledon

**Job Types**: Full-time, Permanent

**Salary**: £250,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to Commute:

- London (required)

Work Location: In person

Application deadline: 08/03/2024
Reference ID: Winkworth Wimbledon



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