Head of Customer Service

**Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

**Who are we?** - **First Customer Contact **is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

We are seeking a highly collaborative, experienced manager with excellent communications to lead our newly formed Customer Systems and Insight function. Reporting into the Head of Recruitment Development, you will be part of the leadership team for the new Student Recruitment, Marketing and Admissions Service for the University and will take responsibility...

**The Role** - Are you passionate about delivering excellent customer service?_ You will be the first interaction with our rail passengers and will be expected to be a positive, empathetic and helpful to each of our passengers! You will also be able to remain calm in demanding situations! **Salary & Shifts** £10.25 per hour, £20,000.00 per annum. _Our...

**Do you want to make a real impact on customer experiences?** Shape the future of customer service with us at Ovarro. We're seeking a passionate Head of Customer Service to lead the charge. Ovarro is a company with real purpose. Our RTUs and SCADA have underpinned critical infrastructure for over 40 years and our leak detection portfolio is helping to...

We have an exciting opportunity in Accommodation and Commercial Services (ACS) for someone with a passion for delivering exceptional customer service and is enthusiastic and self-motivated. ACS recognises the importance of its staff and has several initiatives in place to develop and reward them. The Department has consistently been awarded the Investors in...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

We are seeking a highly collaborative, experienced manager with excellent communications and stakeholder management skills to lead our newly formed CRM and Customer Insight function. Reporting into the Head of Recruitment Development, you will be part of the leadership team for the new Student Recruitment, Marketing and Admissions Service for the University...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

Are you a HE student recruitment professional with a passion for delivering innovative events and excellent customer service? This role offers the opportunity to guide a team reshaping to bring together enquiries, events and customer service to ensure a fantastic customer experience throughout all touchpoints. You’ll lead and model the commitment to...

**Are you a night owl?** **Do you work better over night?** **Do you have a strong passion for helping people? Are you pro-active, with a can-do attitude and sound approach to problem solving?** We are looking for full time Customer Service Advisors to join our busy Contact Centre in Sheffield City Centre, offering an annual salary of £22,000 (Pro Rata...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operator (Hull & Lumo Trains). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...

I am working with an organisation in Sheffield City Centre who are looking for a number of experienced **Customer Service Officers**, who are passionate about delivering brilliant service and ensuring customers get the help they need when they need it most The role is full time, 35 hours per week, and paying £12.00 PAYE p/h + holiday pay. The client is...

Are you interested in working for a world top 100 university? We have an exciting opportunity for a Head of Payroll and Pensions to join the University at Sheffield. Why work for us? The University offers an extensive benefit package aimed at supporting your wellbeing and includes: - Flexible Location - A mixture of Working from Home and attending the...

Are you interested in working for a world top 100 University? Come and be part of an innovative and influential University department delivering excellent IT and business services to a leading Russell Group institution. With a reputation for engaging staff and students in partnership to deliver services, for three years running UK students have voted us...

**Ref: 566** **Role: Head Service Driver** **Salary: £30,000** **Located: Sheffield (Office & Field based)** **Hours: - 40 hours/Flexibility as required.** **Benefits**: - 20 days holidays plus statutory entitlement - Vehicle and fuel card - Company pension - Parking Our client is look for a Head Service Driver who will be responsible for customer...

The University of Sheffield delivers life-enhancing research, innovation and education - come and join one of the teams that makes that possible. Our distinctive and innovative research spans topics as varied as neuroscience, advanced manufacturing and health. We strive to produce the highest quality research to drive intellectual advances and address global...

SIG Plc are a leading supplier of specialist building materials to trade customers across Europe as a specialist distributor of insulation and interiors products and merchant of roofing and exterior products. We are currently looking to recruit a **Head of Customer Marketing based in either St Ives in Cambridgeshire or Sheffield,** to support our Exteriors...