Head of CRM and Customer Insight
6 months ago
We are seeking a highly collaborative, experienced manager with excellent communications and stakeholder management skills to lead our newly formed CRM and Customer Insight function. Reporting into the Head of Recruitment Development, you will be part of the leadership team for the new Student Recruitment, Marketing and Admissions Service for the University and will take responsibility for the management of data, systems, processes, and management information which supports the student experience throughout the recruitment funnel.
This is an exciting opportunity to work with a range of colleagues to lead on the development, implementation, and continuous improvement of the University’s CRM system from the student recruitment and marketing perspective, ensuring that the CRM data is of excellent quality, accurate and available on a timely basis.You and your team will also ensure the University’s data and student journey and experience requirements are met, through identification of more streamlined and effective processes and developing a culture of continuous improvement.
The role requires previous experience of developing and implementing CRM solutions, as well as passion for higher education and experience of leading positively through change.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
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Head of Customer Systems and Insight
5 months ago
Sheffield, United Kingdom University of Sheffield Full timeWe are seeking a highly collaborative, experienced manager with excellent communications to lead our newly formed Customer Systems and Insight function. Reporting into the Head of Recruitment Development, you will be part of the leadership team for the new Student Recruitment, Marketing and Admissions Service for the University and will take responsibility...
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CRM Co-ordinator
6 months ago
Sheffield, United Kingdom University of Sheffield Full timeThis is an exciting opportunity to play an integral part in our CRM and Customer Insight team. We’re looking for someone with a high attention to detail and an innovative thinker, capable of making the most of our systems and services. You will have the opportunity to work across a range of areas, from mass communications, enquiries and lead generation,...
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Data Insight Co-ordinator
6 months ago
Sheffield, United Kingdom University of Sheffield Full timeWe’re looking for an enthusiastic and detail-oriented individual to join our CRM and Customer Insight team, working alongside a team of data and systems professionals to deliver a high-quality and innovative service to colleagues and the university. You will be key in supporting the team across a wide range of projects, with activities ranging from...
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Sales Analyst/CRM Administrator
3 weeks ago
Sheffield, United Kingdom CV-Library Full timeSales Analyst/CRM Administrator Company: Texmo Blank Texmo Blank is a leading multinational investment casting company renowned for our innovative products and commitment to excellence. With a global presence and a diverse portfolio, we are dedicated to driving growth and delivering exceptional value to our customers. Reports to: VP of Sales Position Sales...
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Sales Analyst/CRM Administrator
3 weeks ago
Sheffield, United Kingdom CV-Library Full timeCompany: Texmo Blank Texmo Blank is a leading multinational investment casting company renowned for our innovative products and commitment to excellence. With a global presence and a diverse portfolio, we are dedicated to driving growth and delivering exceptional value to our customers. Reports to: VP of Sales Position Overview: The Sales Analyst / CRM...
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Sales Analyst/CRM Administrator
3 weeks ago
Sheffield, United Kingdom TEXMO PRECISION CASTINGS UK LTD Full timeCompany: Texmo BlankTexmo Blank is a leading multinational investment casting company renowned for our innovative products and commitment to excellence. With a global presence and a diverse portfolio, we are dedicated to driving growth and delivering exceptional value to our customers.Reports to: VP of SalesPosition Overview:The Sales Analyst / CRM...
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Sales Analyst/CRM Administrator
4 weeks ago
Sheffield, United Kingdom TEXMO PRECISION CASTINGS UK LTD Full timeCompany: Texmo BlankTexmo Blank is a leading multinational investment casting company renowned for our innovative products and commitment to excellence. With a global presence and a diverse portfolio, we are dedicated to driving growth and delivering exceptional value to our customers.Reports to: VP of SalesPosition Overview:The Sales Analyst / CRM...
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Sales Analyst/CRM Administrator
4 weeks ago
Sheffield, United Kingdom CV-Library Full timeCompany: Texmo Blank Texmo Blank is a leading multinational investment casting company renowned for our innovative products and commitment to excellence. With a global presence and a diverse portfolio, we are dedicated to driving growth and delivering exceptional value to our customers. Reports to: VP of Sales Position Overview: The Sales Analyst / CRM...
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CRM System Manager
4 weeks ago
Sheffield, Sheffield, United Kingdom Steadman Hub Full timeJob Title: HubSpot CRM ManagerSteadman Hub is seeking a highly skilled HubSpot CRM Manager to join their team. As a key member of the organization, you will play a crucial role in driving the CRM system and data alongside the technology, marketing, customer success, and sales teams to enhance customer engagement.Key Responsibilities:Manage and maintain the...
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CRM System Manager
4 weeks ago
Sheffield, Sheffield, United Kingdom Steadman Hub Full timeJob Title: HubSpot CRM ManagerSteadman Hub is seeking a highly skilled HubSpot CRM Manager to join their team. As a key member of the organization, you will play a crucial role in driving the CRM system and data alongside the technology, marketing, customer success, and sales teams to enhance customer engagement.Key Responsibilities:Manage and maintain the...
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CRM Officer
6 months ago
Sheffield, United Kingdom University of Sheffield Full timeWe are looking for an innovative thinker, with experience in making the most of the systems and solutions available, to drive our customer service goals and ensure benefits and best practices are felt by all areas of the service. This role will include supporting colleagues with the use of systems for managing enquiries, including understanding service...
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Sales Analyst/CRM Administrator
1 week ago
Sheffield, United Kingdom TEXMO PRECISION CASTINGS UK LTD Full timeSales Analyst/CRM Administrator Company: Texmo Blank Texmo Blank is a leading multinational investment casting company renowned for our innovative products and commitment to excellence. With a global presence and a diverse portfolio, we are dedicated to driving growth and delivering exceptional value to our customers. Reports to: VP of Sales Position Sales...
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CRM Officer
6 months ago
Sheffield, United Kingdom University of Sheffield Full timeAre you an innovative thinker, with experience of making the most of the systems and solutions available? We're searching for someone with these skills to join our team. You'll have the opportunity to play a crucial role in putting in place solutions that help us achieve our strategic goals and inspire best practices across our services. You’ll be...
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Market Insights Manager
3 weeks ago
Sheffield, United Kingdom ADLIB Recruitment | B Corp™ Full timeRemote, UK-basedDrive data-led marketing strategies in a forward-thinking, digital publishing business.Work with cutting-edge marketing technology in a fast-growing company.Become a key player in shaping the future of the marketing insight and data function.Join a collaborative, results-driven team with opportunities for rapid growth.Are you a data-driven...
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Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact **is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
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Customer Service Advisor
4 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
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Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
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CRM Officer
6 months ago
Sheffield, United Kingdom University of Sheffield Full timeWe’re looking for a dynamic and dedicated individual to join the Digital Enablement and Development team, based in Student Recruitment, Marketing and Admissions. This is an exciting opportunity to play a crucial role in improving the experience of our prospective students throughout their journey to study with us, providing a high level of customer...
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Head of Customer Success
3 weeks ago
Sheffield, Sheffield, United Kingdom The National College Full timeJob Title: Head of Customer SuccessThe National College is a leading EdTech company providing SaaS-based CPD to over 45,000 schools globally. We are seeking a seasoned and data-driven Customer Success professional to join our team.Key Responsibilities:Develop and execute a customer-centric strategy to drive satisfaction, retention, and growth across our...
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Head of Customer Success
3 weeks ago
Sheffield, Sheffield, United Kingdom The National College Full timeJob Title: Head of Customer SuccessThe National College is a leading EdTech company providing SaaS-based CPD to over 45,000 schools globally. We are seeking a seasoned and data-driven Customer Success professional to join our team.Key Responsibilities:Develop and execute a customer-centric strategy to drive satisfaction, retention, and growth across our...