Reservations Agent

5 months ago

Leeds, United Kingdom Clayton Hotel Leeds Full time

**Full Time Reservations Agent - Clayton Hotel Leeds (5/7 days per week shifts will vary between 8am-8pm including Saturdays on rotation)**

**We have a fantastic new vacancy for Reservationist in the excellent Clayton Hotel Leeds.**

**You will be joining a unique and dynamic forward thinking established and experienced team at a very busy City Centre Hotel. With 334 bedrooms over 8 floors and M&E space for up to 400 guests. No day is ever the same and you will always be kept busy.**

**Objective of the Role**

Reporting to the Front Office Manager, the Reservations Agent will be the first point of contact for our guests. It is of utmost importance that the reservations department present a friendly and professional manner at all times. As a Reservations Agent, you will act as the main point of contact for guest’s bookings for bedrooms and car park, dealing with queries and cross selling of our other properties.

**Key Duties and Responsibilities**
- Manage Guests reservations, ensuring that their needs and wants are met to the highest standard.
- Give details of hotel facilities and pricing information.
- Upsell other areas of the hotel or other properties in the group.
- Ensure expectations are set correctly, in advance of the guest’s stay.

**What we can offer you**:

- S**taff Friends & Family Rates across all Dalata Hotels**:

- **Discounts across all Dalata Restaurants**:

- **Meals provided on Duty**:

- **Uniform provided**:

- **Pension Scheme**:

- **SAYE share scheme**:

- **Earn extra holidays each year**:

- **FREE use of the Gym**:

- **FREE Car parking on site**:

- **Chance to earn extra money with our referral scheme**:

- **Dalata Training Academy and Development Courses**:

- **Rewards & Recognition**:

- **Employee Assistance Programme - Including FREE support & Counselling Sessions**

**Requirements**:

- 1-2 years experience in a similar role with a Reservations System, Opera would be an advantage.
- Excellent customer care skills.
- Excellent command of the English language both written and oral is essential.
- Ability to cope well under pressure.
- Highly motivated, and a team player.

**About our culture**:
Dalata Hotel Group - Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

**_Dalata Hotel Group Plc is an Equal Opportunities Employer._

  • Reservations Agent

    3 weeks ago

    Leeds, Leeds, United Kingdom RBH Full time

    About the RoleWe are seeking a skilled Reservations Agent to join our team at The Met Hotel Leeds. As a key member of our front desk team, you will be responsible for handling guest reservations, managing room allocations, and providing exceptional customer service.Key ResponsibilitiesInputting reservations and taking new bookingsUpdating all reservations...

  • Reservations Agent

    2 months ago

    Leeds, Leeds, United Kingdom RBH Full time

    About the RoleWe are seeking a highly organized and customer-focused Reservations Agent to join our team at The Met Hotel Leeds. As a key member of our front desk team, you will be responsible for handling guest reservations, answering phone calls, and providing exceptional customer service to our guests.Key ResponsibilitiesProcess guest reservations and...

  • Reservations Agent

    2 months ago

    Leeds, Leeds, United Kingdom RBH Full time

    About the RoleWe are seeking a highly organized and customer-focused Reservations Agent to join our team at The Met Hotel Leeds. As a key member of our front desk team, you will be responsible for handling guest reservations, answering phone calls, and providing exceptional customer service to our guests.Key ResponsibilitiesProcess guest reservations and...

  • Reservations Agent

    1 week ago

    Leeds, United Kingdom The Met Hotel Leeds Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Reservations Agent

    4 months ago

    Leeds, United Kingdom RBH Full time

    The Met Hotel Leeds , King Street, Leeds, West Yorkshire, LS1 2HQ SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the...

  • Reservations Agent

    7 days ago

    Leeds, United Kingdom RBH Hospitality Management Full time

    Reservations Agent - The Met Hotel LeedsJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in...

  • Reservations Coordinator

    4 weeks ago

    Leeds, Leeds, United Kingdom RBH Full time

    About the Role:We are seeking a highly skilled and organized Reservations Agent to join our team at The Met Hotel Leeds. As a key member of our front desk team, you will be responsible for handling reservations, answering customer inquiries, and providing exceptional service to our guests.Key Responsibilities:Inputting reservations and taking new...

  • Reservations Agent

    5 months ago

    Leeds, United Kingdom Roomzzz Aparthotel Full time

    We are proud of our Roomzzz brand, a growing group of aparthotels, all situated in prime locations near to the hustle and bustle of city life. An exciting opportunity has arisen to join our fantastic Head Office team located just in Leeds City Centre! As Groups & Agency Reservations Co-ordinator you will form part of the Central Support Team, strike warm...

  • Reservations Team Member

    3 weeks ago

    Leeds, Leeds, United Kingdom RBH Full time

    About the Role:We are seeking a highly skilled Reservations Agent to join our team at The Met Hotel Leeds. As a Reservations Agent, you will be responsible for managing hotel reservations, handling customer inquiries, and providing exceptional customer service.Key Responsibilities:Manage hotel reservations, including inputting bookings and updating...

  • Reservations Team Member

    5 months ago

    Leeds, United Kingdom Ibis Leeds Centre (Marlborough Street) Full time

    **Job Description**: As our next Reservations Agent, you will: - Liaise with guests and clients about long-term securing contracts and making short-term reservations - Answer phone calls with a positive attitude and a smile in order to always provide the best customer services experience possible - Aide with guest inquiries about potential stays, the...

  • Customer Service Ambassador

    5 days ago

    Leeds, Leeds, United Kingdom The Met Hotel Leeds Full time

    Welcome to The Met Hotel Leeds, where we strive to deliver exceptional guest experiences. As a Reservations Agent, you will play a vital role in ensuring every detail of our guests' stay is spot-on.Responsibilities include processing bookings and payments with precision, updating all reservations made via our online agents, reviewing future arrivals to...

  • Senior Sales Director

    2 weeks ago

    Leeds, United Kingdom Harte Recruitment - Property & Construction Recruitment Specialists Full time

    About the RoleHarte Recruitment is seeking a seasoned Aftersales Director to lead their property investment sales team. The ideal candidate will have a deep understanding of the property investment market and a proven track record of driving performance in sales or aftersales teams.The successful candidate will oversee the progression of off-plan sales,...

  • Reservationist

    6 months ago

    Leeds, United Kingdom Weetwood Hall Estate Full time

    **RESERVATIONIST** Full Time 40 hours per week / over 5 days (including some weekends) Weetwood Hall is a beautiful four-star hotel in Leeds, set within nine acres of woodlands and gardens and built around a 17th Century Jacobean Manor House. Providing the very best in contemporary and unique guest experiences, our hotel is steeped in rich history with...

  • Aftersales Director

    3 weeks ago

    Leeds, Leeds, United Kingdom Harte Consulting Ltd Full time

    Harte Recruitment is seeking a seasoned Aftersales Director with a deep understanding of the property investment market and expertise in managing the full sales cycle of investment property transactions.Our client is a dynamic and growing business, known for their expertise in off-plan investments and providing exclusive access to off-market...

  • Aftersales Director

    4 weeks ago

    Leeds, Leeds, United Kingdom Harte Consulting Ltd Full time

    About the RoleHarte Recruitment is seeking a seasoned Aftersales Director with a deep knowledge of the property investment market and expertise in managing the full sales cycle of investment property transactions.Our client is a dynamic and growing business, known for their expertise in off-plan investments and providing exclusive access to off-market...

  • Guest Service Agent

    5 months ago

    Leeds, United Kingdom Golden Mop Full time

    GRT Job listing. We help property owners, portfolio owners and property companies generate higher income through the short term rental industry as well as providing hotel-quality stays for our guests in the comfort of a home. This is an opportunity to join an exciting, business with a high-energy team who work closely on delivering an excellent customer...

  • Stamp Taxes Specialist

    5 months ago

    Leeds, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 343912**Salary**: - £54,439 - £60,183**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HMRC - CCG - Large Business**Type of role**: - Tax Profession**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • Sales Advisor

    7 days ago

    Leeds, United Kingdom CV-Library Full time

    Sales Advisor - The role can be based at a site in Yorkshire most local to you. £24,000 Basic, realistic Headley Professional Recruitment are working with a leading Housebuilding in Yorkshire who are expanding their sales team. This role is due to the volume of developments already in place and in the pipeline for 2025. This is a superb opportunity...

  • Sales Advisor

    5 months ago

    Leeds, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...

  • Trainee New Homes Sales Consultant

    5 months ago

    Leeds, United Kingdom Harte Consulting Full time

    Ever wanted to get into the Construction or Property sector and be on the front line dealing with home buyers, selling them their dream home? You don’t need to have previous experience working within the New Build sector or even selling homes for that matter, actually - it’s quite the opposite! Harte Consulting is proud to be partnered with an award...