Reservations Operations Coordinator

3 days ago


Leeds, Leeds, United Kingdom The Met Hotel Leeds Full time

Are you a customer-focused individual with excellent communication skills? Do you have experience working in a fast-paced environment and enjoy problem-solving? If so, we may have the perfect role for you

About Our Team

We are a Top 30 Best Places to Work in Hospitality, dedicated to providing outstanding service to our guests. Our hotel offers a unique blend of traditional charm and modern amenities, making it the perfect place to stay in Leeds.

Job Description

The Reservations Agent will be responsible for managing hotel reservations, responding to guest inquiries, and resolving any issues that may arise. This is a challenging but rewarding role that requires attention to detail, organizational skills, and excellent communication abilities.

Requirements
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks
  • Familiarity with Microsoft Office and Opera systems

As a valued member of our team, you can expect a competitive salary of £24,500 - £28,000 per annum, plus a range of benefits including discounted room rates, extra leave, and enhanced maternity leave.

Benefits
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

The Met Hotel Leeds is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from individuals who share our passion for delivering exceptional customer service.



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