Ip Operations Network Specialist

2 weeks ago


Newbury, United Kingdom Vodafone Full time

**IP Operations Network Specialist**:
**Location: Newbury, Birmingham, Manchester, London (*Blended Approach)**

**Hours: 37.5 hours per week**
**Salary: Competitive + benefits**
- **Blended**

Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.

Our network operations teams ensure our customers remain connected to their Vodafone services 24/7, constantly monitoring and enhancing network performance. Be part of Vodafone UK Technology Operations, the team that uses the latest technology and analytics to constantly improve customer experience.

**Role purpose**

This role sits within Vodafone Network Operations, 3rd Line Enterprise Operations providing technical resolutions to Vodafone clients for identity based network access, control and policy enforcement. You will provide operational support of the Vodafone UK Enterprise Network estate for access control and network device administration for both internal and external customers, providing expert knowledge for project delivery, ticket resolution or major incident management.

**What will you be doing?**

As an IP Operations Network Specialist, manages and supports connectivity requests from ticketing systems, taking them through the process of feasibility, approval and deployment onto internal/Enterprise network elements. As part of this role you will be involved with project delivery into the operational environment, ensuring mínimal impact to customers/users. This will include identifying potential service design issues, where you would produce design improvement recommendations and work with support teams and requestors to agree workable solutions.

**Who are we looking for?**
- Experience of Cisco ISE (Identity Services Engine) & Cisco WIFI
- Cisco CCNA Accreditation (Cisco CCNP Accreditation would be a distinct advantage)

**What’s in it for you?**

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. We’re proud to provide a Reconnect programme with flexibility for individuals returning to work after a career break. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.

**Together we can**

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.



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