Optimisation Specialist

**Introduction**:
**Location**: Newbury + (Hybrid/Homebased Working)

**Salary**: Excellent basic salary plus bonus and Vodafone benefits

**Hours**: Full time 37.5 hours per week - Mon to Fri

**Optimisation Specialist**

**Hybrid**
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

**Homebased**

At Vodafone UK our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative, and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

**Networks**:
Join our Vodafone UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Operating within the National Radio Design and Optimisation team formulating and driving the national optimisation, feature deployment and new product introduction plan, to deliver the best possible network experience for our customers; leading national activities within the area team in preparation for public benchmarking campaigns and providing area guidance and support. You will be the main point of contact for area teams driving actions to address performance degradations as well as effectively quantifying the uplifts in experience delivered through feature and parameter rollout.

**What you’ll do**:
Our Regional Radio team has opportunities for driven and innovative radio engineers to improve performance by ensuring the best possible design, configuration and optimisation of our access network,

The focus will be on ensuring that Vodafone achieves the best network performance and coverage KPIs in the UK market, The role will be in one of our Regional Optimisation teams, allowing our marketing teams to differentiate Vodafone using these measures, in addition to keeping all existing customers satisfied within region and thus reducing churn.

Primarily the role is about delivering the 2G/3G/4G/5G radio design within the regional team which involves understanding the current radio performance issues in terms of network KPIs and customer complaints, site design weaknesses and proposing the radio design for new sites, or solution in existing ones, to meet Vodafone performance targets. On site visual inspections and technical reviews with Vodafone third parties and other Vodafone teams, coverage predictions with planning tools, analysis of existing hardware/antenna configurations and proposals to improve network performance, analysis of radio KPIs and close interaction with Radio Planning, Deployment teams and Partners are the key tasks and responsibilities expected for this role.

**What you’ll do**:
**Impact on the business**
Responsible for delivering 2G/3G/4G/5G radio performance (cell, site and BSC/RNC level) to meet regional/national coverage quality, performance & congestion targets.
Responsible for monitoring Radio KPI’s that reflect customer experience, allowing the business to differentiate in the market and drive up Net Promoter Score which leads to reduced churn
Responsible for ensuring that the regional radio network is designed optimised and performing at the best possible levels

**Customers, supplier and third parties**
Working with Vendors, Suppliers, other UK Operators when sharing agreements apply, other Opco’s and deployment teams, Service Operations and other networks domains in cross functional teams to improve performance
Working with central Vodafone teams (primarily Radio Optimisation and Radio Design units) to be aware of the latest guidelines and feedback about new findings and proposals to update them.
Ensuring that customer feedback is taken into consideration when driving improvements in network performance by liaising with Service Operations, consumer and enterprise business units

**Leadership and teamwork**
Liaising with all central Radio project teams to manage the delivery of the access network capabilities into the region ensuring great performance
Driving deployment and operations to ensure data integrity, consistency and accuracy to improve network performance as well as delivering improving coverage by delivery of local regional optimisation plans and designs
Ensure local radio optimisation processes are as efficient as possible and utilise best practice from across Vodafone UK, Quality and Performance Teams and the wider industry.

**Innovation and change**
Develop and introduce innovative solutions to complex Radio issues