Customer Services

3 weeks ago

London, United Kingdom Children and Family Court Advisory and Support Service Full time

**Details**:
**Reference number**:

- 287844**Salary**:

- £20,889 - £22,899**Job grade**:

- Other**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support
- Commercial**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- London (region)About the job

**Job summary**:

- To provide a professional National Office reception service that portrays a welcoming and

positive image to visiting children and families, to all staff and other visitors, ensuring that all
- are engaged with in an appropriate manner.- To provide effective administrative support to the National Office function, managing all front of
- administrative support.- To be responsible for supporting arrangements for all meetings.
- To support the management of the facilities, including building systems, CCTV, heating

systems, air conditioning, lift maintenance etc.**Job description**:
As a** Customer Services & Facilities Officer** you will contribute to the effective and efficient management and progression of cases, providing administrative support to the local Family Court Advisers and Service Managers. Should you join us your tasks will include:

- Providing a professional **National Office** reception service that portrays a welcoming and positive image to visiting children and families as well as to all staff and other visitors.
- Supporting arrangements for all meetings.
- Supporting the management of the facilities, including building systems, CCTV, heating systems, air conditioning, lift maintenance etc.

**Person specification**:

- **
A relevant qualification in business administration (e.g. NVQ2), a willingness to work towards to a qualification and/or significant experience in a similar role**:

- ** Someone who thrives working in a team**:

- ** Able to prioritise work in a fast-moving environment with strict deadlines**

**Benefits**:
**Benefits that really benefit you.**

We know you want to be rewarded appropriately, you want time away from work to manage your wellbeing, spend time with those important to you, help to secure your future and be trusted to work autonomously. So, on top of a competitive salary, you’ll have an excellent holiday allowance (28 days + Bank Holidays), a Local Government pension with 19.4% employer contribution, Health and Wellbeing cash plan and the potential to bring your continuous service with you - which could mean you have 33 days holiday from day one - and a wide range of other benefits that collectively makes for a great package with a highly supportive employer.

Things you need to know

**Selection process details**:
Sunday, 21st May 2023

Final interview / assessment:

Thursday, 1st June 2023

We welcome applicants from all backgrounds as we strive to achieve a workforce as diverse as the children and families we represent.

As a Disability Confident Employer, we particularly welcome applicants with disabilities.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Medical**:
**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- Narinder Kaur
Recruitment team

**Further information**:

  • Customer Service

    7 days ago

    London, United Kingdom alan victor services Full time

    Title: Hybrid Customer ServiceRepresentativeDescription:Joinour team as a Hybrid Customer Service Representative where youllplay a pivotal role in delivering exceptional customer experienceswhile enjoying the flexibility of a hybrid work model. As a keymember of our customer service team youll have the opportunity toassist customers through various channels...

  • Customer Success Specialist

    4 weeks ago

    London, United Kingdom Customer Management Resourcing (CMR) Full time

    **Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...

  • Customer Service Assistant

    1 week ago

    London, United Kingdom Government Services Full time

    Customer service assistant - London Working in various locations in central London 37.5 hours a week - £13.15 an hour Overall Purpose of the Role To provide a friendly and professional service to all customers and clients. Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and...

  • Client Service Executive

    4 weeks ago

    London, United Kingdom Customer Management Resourcing (CMR) Full time

    **Client Service Executive (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have an amazing opportunity for an experienced Client Service Representative to join an International Asset Management firm based in Central London. This is an excellent chance to work within a rapidly...

  • Customer Service Officer

    1 day ago

    London, United Kingdom 24-7 Recruitment Services Full time

    Job description Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start: The Role: This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions. The Customer Service Officer (CSO) will take the lead in handling all contact on...

  • Customer Service Controller

    4 weeks ago

    London, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time - 40 Hours** We are looking to recruit a Customer Service Controller to join our team at our hub in Waltham Forrest. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will...

  • Customer Service Controller

    4 weeks ago

    London, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time - 40 Hours** We are looking to recruit a Customer Service Controller to join our team at our hub in Waltham Forrest. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will...

  • Customer Service Representative

    6 days ago

    London, United Kingdom MiTrade Services Full time

    **Company Overview**: Mitrade Group Ltd is a global organisation rapidly expanding to meet the demands of our ever-growing clientele base. Our UK office, Mitrade Services, is just starting up, presenting a unique opportunity to be a founding member, and actively working within the core of the business. With this, internal growth is not only welcomed but...

  • Customer Success Executive

    11 hours ago

    London, United Kingdom M2 Professional Recruitment Services Ltd Full time

    Our client is a leading FinTech player and offers a unique cashflow management solution designed to help business owners grow their businesses whilst enabling them to forget about their cashflow problems. They are currently looking to bring on a CustomerSuccess Executive to join their growing team in London. **What your day-to-day looks like**: - Captures...

  • Finnish Speaking Customer Service Advisor

    1 month ago

    London, United Kingdom Kelly Services Full time

    **Finnish Speaking Customer Service Advisor** / **Working from home** / **£21450** Hours: Monday to Friday 7.45am to 4.15pm Our client is looking to appoint a **Finnish Speaking Customer Service Advisor**. Due to our continued business success, we are looking to strengthen our team of Customer Service Advisors for our leading consumer product...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Morgan Sindall Property Services Full time

    We are looking to recruit a Customer Service Advisor to join our team on our Waltham Forest Contract. About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Morgan Sindall Property Services Full time

    We are looking to recruit a Customer Service Advisor to join our team on our Waltham Forest Contract. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our...

  • Customer Service Advisor

    6 days ago

    London, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    Sheridan ward is excited to be recruiting for a fabulous company based in Heston, they are looking forward to bringing onboard a new Customer Service Advisor! They are looking for someone who has strong customer service experience, as well as someone who has experience dealing with customer queries! Do you have experience dealing with a high volume of...

  • Customer Service Specialist

    1 month ago

    London, United Kingdom Chain Logistics Services Ltd. Full time

    **Overview**: This apprenticeship would suit someone working in a customer-facing role, with responsibility for delivering a high quality customer experience in any sector or organisation type. Typical duties could include dealing with orders and payments, offering guidance and support, meeting and greeting, fixing problems, after care or measuring customer...

  • Customer Service Executive

    4 weeks ago

    London, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

    **Customer Service Executive** **London, NW2** **£24,950 + Pension** The high success rate of this Company reflects on the skills and commitment held by their busy staff and as a Customer Service Executive you will be required to contribute to this process by delivering a first class service at all times. **Some of your duties will include**: -...

  • Customer Services Operations

    4 weeks ago

    London, United Kingdom Brian Durham Recruitment Services Full time

    This well established London based International bank are looking to strength their Corporate & Institutional banking Operations team. This role will suit a professional and articulate individual who has acquired proven Customer Operations work experiencewithin a banking environment. Duties will include: - Assist the team in daily support duties to provide...

  • Temporary Customer Services Officer

    1 day ago

    London, United Kingdom 24-7 Recruitment Services Full time

    Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start: This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions. The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including...

  • Customer Service Planner

    2 days ago

    London, United Kingdom Morgan Sindall Property Services Full time

    We are looking to recruit a Customer Service Planner to join our team in Waltham Forest (E4 8TD), based at our Osprey House Hub. About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to sched...

  • Customer Service Coordinator

    3 weeks ago

    London, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    We are on the lookout for a Customer Service Coordinator to join our amazing client who are based in Feltham! We are looking for someone with customer service experience, who enjoys working in a busy and fast paced environment and who also has experience supporting a sales team! Do you have excellent communication skills? Do you have experience with WMS? Do...

  • Customer Service Executive

    1 day ago

    London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    A keen and enthusiastic person is required to work as a Customer Service Executive for this very successful organisation who are currently expanding Some of your duties will include: - Ensuring the timely and successful delivery of quotations and tenders to customers - Working closely with Account Managers on tenders to ensure accurate collection of data...