Customer Success Executive
3 weeks ago
Our client is a leading FinTech player and offers a unique cashflow management solution designed to help business owners grow their businesses whilst enabling them to forget about their cashflow problems. They are currently looking to bring on a CustomerSuccess Executive to join their growing team in London.
**What your day-to-day looks like**:
- Captures and converts new sales prospects that flow through the inbound servicing channel. Up-selling of subscriptions to existing customers and cross-selling (lead referrals) of invoice finance products.?
- Resolution of customer issues, including working with internal stakeholders to resolve (Tech support, Credit Risk, Finance, Invoice Finance).
- The remit of the role operates across both reactive live servicing (inbound) BAU service and proactive (campaign/initiative) based settings.?
**Requirements**:
- Prior experience in customer service or customer success role and dealing directly with customers.
- Experience with consultative selling to customers (up-selling or cross-selling) via remote channels.
- Strong people skills / service-minded.?
- Driven and results-oriented individual.?
- Strong team collaboration skills and ability to influence senior stakeholders.?
- Emphasis on client delivery and the 'here and now’, but with ability to work independently on driving forward continuous improvements.?
-
VP Customer Success and Delivery
4 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience.Client DetailsOur client...
-
VP Customer Success and Delivery
4 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
-
VP Customer Success and Delivery
4 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
-
VP Customer Success and Delivery
2 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
-
VP Customer Success and Delivery
2 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
-
VP Customer Success and Delivery
2 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
-
VP Customer Success and Delivery
3 weeks ago
London, United Kingdom Page Executive Full timeThis is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience. Our client is a leading...
-
Customer Success Executive
3 weeks ago
London, United Kingdom Agility Recruitment Full timeWe are looking for a Customer Success Executive to join a rapidly growing EdTech company, winner of ‘Best Workplaces’ that provides young people with the tools and resources to make informed educational or career choices. * Job title: Customer Success Executive **12-month fixed term contract ** * Salary: £30,000 + company-wide performance bonus (pro...
-
Customer Success Executive
2 weeks ago
London, United Kingdom Agility Recruitment Full timeWe are looking for a Customer Success Executive to join a rapidly growing EdTech company, winner of ‘Best Workplaces’ that provides young people with the tools and resources to make informed educational or career choices. * Job title: Customer Success Executive **12-month fixed term contract ** * Salary: £30,000 + company-wide performance bonus (pro...
-
Customer Success Executive
2 days ago
London, United Kingdom Informa Markets Full timeCompany Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Customer Success Executive
2 months ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
-
Customer Success Executive
2 months ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
-
Customer Success Executive
1 month ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
-
Customer Success Executive
3 days ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
-
Customer Success Executive
2 months ago
London, United Kingdom The People Network Full timeCustomer Success Executive - SaaS This innovative, dynamic and exciting SaaS provider is looking for a German-speaking Customer Service Executive to join their team working on a hybrid basis in their Central London offices. Working closely with the Head of Customer Success, you will act as the first point of contact for customers, typically through...
-
Customer Success Executive
2 weeks ago
London, United Kingdom ABR TALENT LIMITED Full time**Customer Success Executive** for a global non-profit Foundation Are you looking to join a company that really wants to be able to give charities as much money as possible, to make a positive impact. Whether you are a CSE looking to join a company that positively changes so many people’s lives or a hungry SDR looking to move into Customer...
-
Customer Success Executive
2 weeks ago
London, United Kingdom ABR TALENT LIMITED Full time**Customer Success Executive** for a global non-profit Foundation Are you looking to join a company that really wants to be able to give charities as much money as possible, to make a positive impact. Whether you are a CSE looking to join a company that positively changes so many people’s lives or a hungry SDR looking to move into Customer...
-
Customer Success Executive
2 days ago
London, United Kingdom Give A Grad A Go Full timeA great starting salary of £30,000 with regular check ins and salary reviews - Great offices based in Holborn with flexible working - Excellent growth and personal development plans, a real opportunity to progress **Company profile - Dynamic and innovative charity support platform** This company is a dynamic and innovative platform that connects...
-
Customer Success Executive
2 months ago
London, United Kingdom Chambers & Partners Full time**Vacancy No** - VN347 **Location** **Employment Type** - Perm **Basis** **Fixed Term Duration** **Overview** - We are looking for a Customer Success Executive to join our team at Chambers and Partners. The Customer Success Executive - Data & Analytics specialist is focused on managing and supporting the Chambers Insight and Business Intelligence...
-
Customer Success Executive
2 months ago
London, United Kingdom Chambers & Partners Full time**Vacancy No** - VN379 **Location** **Employment Type** - Perm **Basis** **Fixed Term Duration** **Overview** - We are looking for a Customer Success Executive to join our team at Chambers and Partners. The Customer Success Executive - Data & Analytics specialist is focused on managing and supporting the Chambers Insight and Business Intelligence...