Office Support

3 months ago


Newtownabbey, United Kingdom TOTAL VEHICLE LOGISTICS Full time

TVL started out as NVN Transport back in early 2020 as a trade plate car collection and delivery contractor for online car auctions during the lockdown.

TVL now serves the retail, auction and private markets Inspecting and moving vehicles ranging from motorbikes to Heavy Goods and Passenger Carrying vehicles.

Our clients include car auctions, large national finance and fleet companies, vehicle retail dealerships, independent car dealers and private customers.

**General overview of responsibilities**:

- Daily running of the office
- Support team members with any tasks including but not limited to booking appointments, es, etc.
- General Office Support with any specific tasks requested.
- Monitor all enquiries.
- Keep track of shared diary. The booking of jobs and scheduling appointments with clients.
- Use our job software system package which includes es, job sheets, invoicing and diary scheduler.
- Working with team members on building client relationships which will lead to repeat business.
- Ability to build strong relationships with both clients and colleagues
- Maintain business IT (such as Office 365, antivirus software), internet and communications systems and support the implementation of new software when or if needed.
- Answering all incoming calls to the office and meet & greet visitors.

**Skills, Qualifications and Experience**
- Previous office experience or experience in a similar role
- Ability to work in a fast paced environment and exemplary prioritisation skills.
- It is crucial in this role that you possess excellent interpersonal skills.
- Strong IT skills and be familiar with working with databases.
- Good working knowledge of Excel
- A good re-call/memory of ongoing jobs
- Have an eye for detail and be able to multitask and prioritise tasks on your own accord.
- Ability to build strong relationships with both clients and colleagues

**Job Types: Full-time**

**Salary**: TBC

**Benefits**:

- On-site parking

**Education**
- GCSE or equivalent 1 year (preferred)

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: TVLSupport



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