Simulation and Human Factors Administrator
7 months ago
An exciting opportunity has arisen within the Integrated Education Service at East Sussex Healthcare NHS Trust for a role as Simulation
and Human Factors Administrator. This role will be key to provide comprehensive and high-level administrative support to the development
of Simulation and Human Factors within the Integrated Education Service.
The specific administrative duties will include ensuring effective use of simulation resources to include management of the simulations centres,
The post holder will report to the Simulation and Human Factors Manager, and will have a cross site base.
The post holder will provide a full range of administrative duties to support Human Factors and Simulation working closely with other IE Administration Colleagues, Service Managers and Workforce informatics team etc.
- To provide secretariat/administrative support to the Simulation and Human Factors Manager.
- To be responsible for specific simulation/human factors training courses
- To help maintain services’s database
- To develop and maintain an efficient customer service focus that will support the busy demands of this new service
- To assist with mobilisation working with the IE Simulation and Human Factors Technician
They will provide the administrative support both on the development of internal and external training function including the development of a full and comprehensible Human Factors and Simulation programme ,managing and prioritising the work of the Simulation and Human Factors Service, their own workload and co-ordinating their own diary
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Main Administrative Duties
- Managing diary conflicts and agree diary appointments and scheduling meetings to ensure the most effective use of the Human Factors /Simulation Team and Simulation Faculty Members time in relation to the Trust’s activities and priorities.
- To be prompt, efficient and courteous in dealing with telephone enquiries and to deal with them accordingly.
- To behave in a professional manner during patient contact from time to time, dealing with them patiently and sensitively and maintaining confidentiality at all times.
- To assist the Foundation Training Programme Directors, Resuscitation Service; Education/Simulation Fellowes, Simulation and Human Factors Manager during foundation doctors training sessions generally and be responsible for collating attendance registers and evaluation forms and assist with answering the trainee doctors’ bleeps.
- To assist during training courses, i.e. providing teaching materials when necessary and support/assistance regarding power-point presentations and practical sessions.
- To be responsible for data input re the service attendance records and booking registers and maintaining course information, safekeeping of course registers, evaluation forms and course content information.
- Use proven level of IT skills to produce quality documentation to support the work of the team using appropriate Microsoft software and adopting the Trust’s corporate standards and style.
- Work closely with other administration colleagues and the IE Education Administration Assistant in ensuring that Training Rooms are appropriately prepared for training/education session in advance of the event.
- Responsible for being customer focused and present a positive “can do” attitude to colleagues and visitors to the department resolving straightforward issues and complaints as they present escalating to the education development and governance team when appropriate.
- Produce a high standard of word -processed documents including formal notes to produce service specific and corporate HR records which maybe utilised at a later date.
- Manage an effective bring forward system to provide documents in a timely fashion for forthcoming meetings.
- To develop and manage working with administrative colleagues an effective electronic filing system to support the development of the service to ensure that data and information is co
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