Hearing Centre Support Officer

5 months ago

Eastbourne, United Kingdom Driver and Vehicle Standards Agency Full time

**Details**:
**Reference number**:

- 352630**Salary**:

- £23,847**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- DVSA - Enforcement**Type of role**:

- Administration / Corporate Support
- Legal Services
- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- EastbourneAbout the job

**Job summary**:
Are you an effective communicator?

Do you have excellent organisational skills with a proven ability to prioritise?

Are you an effective problem solver with the ability to analyse and interpret information from a variety of sources?

If so, we would like to hear from you

**Job description**:
The Hearing Centre Support Officer works within the Office of the Traffic Commissioner (OTC).

The Traffic Commissioners (TC) have responsibility for the licensing and regulation of GB based operators of heavy and light goods vehicles involved in international transport, buses, and coaches (public service vehicles) and of those who drive them, the registration of local bus services, adjudication of appeals against the impounding of vehicles operated without a valid operator’s license and other functions.

To work as part of a team providing support for the independently appointed Traffic Commissioner (TC) to enable him/her to undertake their statutory duties in relation to the licensing and regulation of goods and public service vehicle operators and vocational driving licence holders.

In particular, the role involves the preparation of cases for public inquiry and post hearing case administration. This will ensure the TC and all relevant parties have the required case papers.

The role will include the clerking of public inquiry hearings both at the Hearing Centre and occasional venues away from the Hearing Centre.

Key Responsibilities include but are not limited to:

- Adhere to the statutory guidance and directions of the Senior Traffic Commissioner and the relevant Operating Instructions.
- Ensure that a complete and properly prepared call up letter and brief is prepared and despatched in accordance with OTC procedures and in accordance with the SLA.
- Perform the function of clerk at the public inquiry.
- Send all relevant parties an accurate record of the Traffic Commissioner’s decision or written directions in accordance with the SLA and taking all appropriate action as directed.
- Deal with telephone and written enquiries in a positive manner taking into account the data protection legislation, delegated authority and the statutory guidance and directions.
- Execute own responsibilities effectively and in line with Driver and Vehicle Standards Agency (DVSA) policies and processes, ensuring that daily tasks and activities are delivered against agreed objectives.
- Where necessary work in collaboration with colleagues across all functions for the good of the OTC/ DVSA and to create a high performing and well-respected Agency.
- Liaise with relevant internal and external departments to ensure that internal and external customer needs are met and that these requirements are fully communicated throughout the business.

**Additional Information**

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

This role will be based in Eastbourne, where your presence at this location will form part of the working arrangements agreed with you. We operate a hybrid working model with the expectation that you will spend a minimum** 60%** on a DVSA site or on official business giving you greater flexibility about where and when you work.

**Person specification**:
To be successful in this role, you will have excellent verbal and written communications skills with the ability to draft complex submissions and letters within a legislative framework.
- You will have excellent organisational and administrative skills with a proven ability to identify priorities based on risk factor.
- You will have the ability to analyse case work and create complex submissions within a legislative framework.

**About Us**

The DVSA helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

- Make roads safer.
- Improve services for our customers.
- Make road transport greener and healthier.
- Harness the potential of technology and data.
- Grow and level up the economy.

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

To find

  • Medical Centre Administrator

    4 weeks ago

    Eastbourne, East Sussex, United Kingdom Victoria Medical Centre Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our front of house and administrative team at Victoria Medical Centre. As an Administrator Receptionist, you will play a vital role in contributing to the daily office routine and providing exceptional patient care.Main ResponsibilitiesThe successful candidate will be...

  • Support Officer

    5 months ago

    Eastbourne, United Kingdom Thrive Tribe Full time

    **Join us on our journey to empower over a million people to change their behaviours and thrive!** At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people happier and healthier! It’s a super exciting time to join us as we begin the second iteration of our One You East Sussex contract, and we’re looking for a...

  • Housing Rent/ Court Officer

    5 months ago

    Eastbourne, United Kingdom Places for People Full time

    So, what are you waiting for? Join a Community that cares about you! More about your role Our Housing Rent/Court Officer is internally known as a Debt Resolution Manager and will be responsible for contributing to the effective performance of the Customer Accounts Centre by attending court, evictions and essential home visits to vulnerable customers,...

  • Administrator Receptionist

    6 months ago

    Eastbourne, United Kingdom Victoria Medical Centre (VMC) Full time

    **Full Time position - 37.5 hours per week - Flexibility to work within 7.45am and 6.45pm is required** **About Victoria Medical Centre** Victoria Medical Centre (VMC) is a GP Practice in the centre of Old Town, Eastbourne. A branch surgery "The Beacon Practice" and separate open access mental health hub in the Foundry, both located in the Beacon shopping...

  • Housing Support Officer

    6 months ago

    Eastbourne, United Kingdom NICHE CBS Full time

    **Housing Support Officer** Niche CBS Ltd is a charitable business that operates supported housing units for adults in Eastbourne. We pride ourselves on giving our residents and staff the best possible accomodation in which to enjoy life and to thrive. We are a collaborative and supportive team. We are for an additional person to join our current team of 6...

  • Administrator Receptionist

    5 months ago

    Eastbourne, United Kingdom Victoria Medical Centre (VMC) Full time

    **Full Time position - 37.5 hours per week - Flexibility to work within 7.45am and 6.30pm is required** **About Victoria Medical Centre** Victoria Medical Centre (VMC) is a GP Practice in the centre of Old Town, Eastbourne. A branch surgery "The Beacon Practice" and separate open access mental health hub in the Foundry, both located in the Beacon shopping...

  • Administrator Receptionist

    6 months ago

    Eastbourne, United Kingdom Victoria Medical Centre (VMC) Full time

    **Part Time position - 24.5 hours per week - Monday 08:00-18:45, Wednesday 08:00-17:45 and Friday 08:00-13:00** **About Victoria Medical Centre** Victoria Medical Centre (VMC) is a GP Practice in the centre of Old Town, Eastbourne. A branch surgery "The Beacon Practice" and separate open access mental health hub in the Foundry, both located in the Beacon...

  • Fitness Coach

    1 week ago

    Eastbourne, East Sussex, United Kingdom Wave Leisure Trust Full time

    Job OverviewWe are seeking a highly motivated Fitness Instructor to join our team at Hillbrow Sports Centre, delivering high-quality services and inspiring customers to achieve their health and wellbeing goals.About the RoleThis is an excellent opportunity for a qualified fitness professional to work in a dynamic environment, providing supervision of the gym...

  • Senior Resource Officer

    7 months ago

    Eastbourne, United Kingdom East Sussex County Council Full time

    Job Introduction **Do you want to put your knowledge and skills to use to make a positive difference to peoples lives?** If you do then you might be the person we are looking for. - “One of the things I really like about East Sussex is that if you’ve got a new idea people are willing to listen to it. If you can get the appropriate support, then East...

  • Attendance Officer Assistant

    6 months ago

    Eastbourne, United Kingdom Engage Education Full time

    At Engage Education Services, we’ve specialised in recruiting education staff for over a decade. We’re currently looking for an enthusiastic Attendance Officer Assistant to work full-time at a fantastic school in Eastbourne. Our team has built an excellent reputation in the local area, and we’re looking for more high-quality office staff to work with...

  • Senior Resource Officer and Resource Officer

    5 months ago

    Eastbourne, United Kingdom East Sussex County Council Full time

    Job Introduction Brighten up your career, come and join us in Eastbourne on the sunshine coast! Are you ready to make positive and rewarding changes in your career? Would you like to join a forward-thinking passionate team who will invest in you to make sure you are given the best opportunities to develop and grow your career. The development of our...

  • Full Time Office Administrator

    5 months ago

    Eastbourne, United Kingdom Wishtower Ltd Full time

    An exciting opportunity to join a new and rapidly expanding Property Management Company, Wishtower, as a part time office administrator. A fast-pace and interesting role within a professional and friendly working environment, which offers huge career progression opportunities. We are seeking and bright, ambitious and confident individual to contribute...

  • Private Sector Housing Officer

    5 hours ago

    Eastbourne, United Kingdom Park Avenue Recruitment Full time

    Are you a Private Sector Housing Officer looking for a hybrid opportunity?An East Sussex based Local Authority are looking for an experienced Officer to join their team.With a competitive pay rate of £42-£45 an hour, this initial 3-month contract will be a mixture of both home working, and being in the borough to complete inspections under The Housing Act...

  • Part Time Office Administrator

    5 months ago

    Eastbourne, United Kingdom Wishtower Ltd Full time

    Part Time Office Administrator An exciting opportunity to join a new and rapidly expanding Property Management Company, Wishtower, as a part time office administrator. A fast-pace and interesting role within a professional and friendly working environment, which offers huge career progression opportunities. We are seeking and bright, ambitious and...

  • Complex Care Support Worker

    5 months ago

    Eastbourne, United Kingdom Superior Healthcare Full time

    **Superior Healthcare needs you!** We are urgently seeking support staff to work with a young gentleman, helping him to live in the comfort and safety of his own home in Eastbourne. Our client requires assistance with their ventilation, epilepsy, and medication administration. He enjoys going out in the community, taking the family dog for a walk and...

  • Complex Care Support Worker

    6 months ago

    Eastbourne, United Kingdom Superior Healthcare Full time

    **Superior Healthcare needs you!** We are urgently seeking support staff to work 2:1 with our wonderful client, helping them to live in the comfort and safety of their own home in Eastbourne, Sussex. Our client requires assistance with their Epilepsy, PEG, as well as their moving and handling. Our client gets to enjoy time at a fantastic local education...

  • Programme Support Officer

    5 months ago

    Eastbourne, United Kingdom East Sussex Healthcare NHS Trust Full time

    At East Sussex Healthcare NHS Trust, we’re planning a once-in-a-generation redevelopment of our hospital facilities, enabling us to go even further in providing the very best care for our patients. Building for our Future is about much more than just improving our estate. Redesigning our facilities allows our clinicians to redesign how we deliver care. By...

  • Intervention Tutor and Assistant

    6 months ago

    Eastbourne, United Kingdom Anderida Learning Centre Full time

    Overview: We are seeking a dedicated Intervention Tutors and Intervention assistants to join our team. At Anderida Learning Centre, you will have the opportunity to make a positive impact on students' lives by providing educational support and guidance. This position requires excellent communication skills and the ability to effectively educate and engage...

  • Nursing Roles

    6 months ago

    Eastbourne, United Kingdom The Smartlist Full time

    **Nursing roles** Pioneer Wound Healing and Lymphoedema Centres are an Independent Provider of NHS Services in England with a growing presence in Latin America and South-East Asia. We provide specialist clinical services, conduct research and develop practice in this exciting area of healthcare. We currently have over 80 employees and are growing fast...

  • Nurse Practitioner Opportunity

    4 weeks ago

    Eastbourne, East Sussex, United Kingdom Seaside Medical Centre Full time

    Job Summary We are seeking an experienced and proactive nurse to join our dynamic nursing team at Seaside Medical Centre. The successful candidate will provide holistic nursing services to our diverse patient population, utilising a questioning approach to ensure high-quality, evidence-based care. Main Responsibilities • Meet the needs of a diverse...