Housing Rent/ Court Officer

3 months ago

Eastbourne, United Kingdom Places for People Full time

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More about your role

Our Housing Rent/Court Officer is internally known as a Debt Resolution Manager and will be responsible for contributing to the effective performance of the Customer Accounts Centre by attending court, evictions and essential home visits to vulnerable customers, across the Eastbourne area. During periods when court hearings are not scheduled, the Debt Enforcement Manager will be required to support the management of accounts in any of the regions covered by the Customer Accounts Centre.

For more information please download our job profile available on our website.

More about you

To be considered for this role, it is essential that applicants possess in depth specialist knowledge on customer accounts, court procedures and welfare benefits particularly Universal Credit and Housing Benefit. You'll have the ability to organise workload, communicate effectively with customers, Account Managers, peers and external agencies.

You will have a positive ‘can do' attitude, the ability to problem solve, and have a confident, firm but polite manner. A full driving licence and a Basic DBS are also required.

**Benefits**:
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package - 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs - up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

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