Housing Officer
7 months ago
**Join Our Team as an Experienced Housing Officer in Liverpool**
Are you an experienced housing professional looking for a rewarding opportunity to make a difference in people's lives? Do you thrive in a role where you can manage tenant relationships, coordinate repairs, and handle administrative tasks with precision? If so, we want to hear from you
**Position: Experienced Housing Officer**
**Location: Liverpool, UK**
**Salary: £22,973 - £23,938 (depending on experience)**
**Key Responsibilities**:
- Managing a caseload of tenants, including addressing their inquiries, concerns, and requests promptly and effectively.
- Liaising with builders and contractors to arrange and oversee repairs and maintenance work, ensuring timely completion and quality standards are met.
- Conducting property inspections and assessments to identify maintenance needs and ensure compliance with housing standards and regulations.
- Assisting tenants with housing-related paperwork, including tenancy agreements, rent payments, and housing benefit claims.
- Maintaining accurate records and databases related to tenant information, property maintenance, and other administrative tasks.
- Collaborating with colleagues and external stakeholders to support the overall objectives of the housing department.
**What We Offer**:
- Competitive salary ranging from £22,973 to £23,938, commensurate with experience.
- Opportunities for professional development and advancement within a supportive and collaborative work environment.
- Comprehensive benefits package, including pension scheme and holiday entitlement.
- The chance to work for an organization committed to providing safe, secure, and affordable housing for the community.
**Requirements**:
- Proven experience working in a housing-related role, preferably as a housing officer or similar position.
- Experience with using Propertypool
- Strong understanding of housing laws, regulations, and procedures.
- Excellent communication and interpersonal skills, with the ability to build rapport with tenants, colleagues, and external partners.
- Organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- A proactive and solution-oriented approach to problem-solving.
**Job Type**: Temporary contract
**Salary**: £22,973.00-£23,938.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: In person
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