Housing Sustainment Officer

6 months ago


Liverpool, United Kingdom Red Sector Recruitment Full time

We are recruiting a Housing Sustainment Officer for a housing association in Liverpool who aim to revitalise neighbourhoods and support communities by providing the homes they need to live full, fulfilling and rewarding lives.

As a trusted member of the team, you’ll work directly with families living in our properties or neighbourhoods, offering help to those with multiple economic and social needs.
The role involves identifying families in need of support and proactively working with local family projects, children’s centres, housing teams, money advice and other partner agencies to bring the best outcomes for our customers.
You’ll work with clients and their families to assess their needs and barriers to sustaining accommodation and develop a plan of action and support.

Your responsibilities will include:

- Empower service users to deal with day to day tenancy issues, payment of rent and other tenancy related issues.
- Promote the project amongst tenants, residents, and partner agencies
- Establish a two way referral process with colleagues in housing management, income management and community engagement to support sustainable tenancies
- Establish an outreach programme in priority areas to engage tenants and residents and provide intensive support to address barriers to tenancy sustainment - Operate an Early Intervention framework; identity and liaise with partners and organisations in the local area that families can be referred to for life skills, money advice and employment and training advice.
- Maintain confidential case records and administrative systems and provide monitoring information as required.

To be considered for this role you must demonstrate:

- Experience of managing a caseload; working to and achieving targets
- Experience of providing face to face support for customers with multiple economic and social needs leading chaotic lives; including young people, lone parents, people involved with the police or the criminal justice system and those who have not worked for some time.

With this role you can expect
- Competitive pay & generous pension.
- 28 days holidays plus bank holidays.
- Flexible working options available
- A wide range of benefits.

Please get in contact to discuss this role further or send over your most up to date CV to be considered for the role.

**Salary**: £29,700.00-£31,200.00 per year

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Monday to Friday

**Experience**:

- Case management: 1 year (required)
- Social work: 1 year (preferred)

Ability to Commute:

- Liverpool (required)

Work Location: In person



  • Liverpool, United Kingdom saha Full time

    **About The Role**: We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Saha’s housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will ensure supported move on accommodation...


  • Liverpool, United Kingdom saha Full time

    **About The Role**: We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Saha’s housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will ensure supported move on accommodation...


  • Liverpool, United Kingdom CV-Library Full time

    About The Role We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House.    This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will co-ordinate tenancy...


  • Liverpool, United Kingdom SAHA Full time

    About The RoleWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House.  This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent...

  • Housing Officer

    3 months ago


    Liverpool, United Kingdom HAYS Full time

    Housing Officer (Liverpool) We're looking to recruit an experienced Housing Officer in the Liverpool area to join our clients' team on an ongoing, temporary basis with hourly rates up to £22ph. Key responsibilities: Providing housing, tenancy and estate management across patch of designated housing stock including managing a caseload of ASB & rent...

  • Housing Officer

    3 months ago


    Liverpool, United Kingdom HAYS Full time

    Housing Officer (Liverpool) We're looking to recruit an experienced Housing Officer in the Liverpool area to join our clients' team on an ongoing, temporary basis with hourly rates up to £22ph. Key responsibilities: Providing housing, tenancy and estate management across patch of designated housing stock including managing a caseload of ASB & rent...


  • Liverpool, United Kingdom Salvation Army Homes Full time

    About The RoleWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House.This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent...

  • Housing Officer

    6 months ago


    Liverpool, United Kingdom The Riverside Group Full time

    **Job Title**:Housing Officer **Contract Type**: Permanent **Salary**: £33,487.46 (£35,168.63 is achieved after 12 months successful performance in the role) **Working Hours**: Full time 35 hours per week **Working Pattern**: Monday to Friday **Location**:Hybrid, Liverpool **The difference you will make as a Housing Officer** You will maximise the...


  • Liverpool, United Kingdom Torus Group Full time

    The Tenancy Sustain service provide a high quality professional practical advice, guidance and support service to residents and their families presenting with complex needs and challenging behaviour whom require assistance with sustaining their tenancy, and have been deemed at high risk of tenancy failure. To empower residents and their families to...

  • Housing Officer

    6 months ago


    Liverpool, United Kingdom Vetro Recruitment Full time

    **Join Our Team as an Experienced Housing Officer in Liverpool!** Are you an experienced housing professional looking for a rewarding opportunity to make a difference in people's lives? Do you thrive in a role where you can manage tenant relationships, coordinate repairs, and handle administrative tasks with precision? If so, we want to hear from...


  • Liverpool, United Kingdom Nacro Full time

    Supported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location - HYBRID - Liverpool, North Wales, Stoke We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we...

  • Technical Officer

    6 months ago


    Liverpool, United Kingdom Colbern Limited Full time

    148452-2782-23221 28.8 Technical Officer (Housing Improvements) Bootle, Merseyside, Liverpool Contract £17.53 per hour Our client is looking for an experienced Technical Officer (Housing Improvements). Supporting the Principal Housing Improvement Officer in the delivery of comprehensive and efficient Home Improvement Service the post holder will assess...

  • Housing Officer

    1 month ago


    Liverpool, United Kingdom CV-Library Full time

    Housing Officer Liverpool £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Liverpool. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC),...

  • Housing Officer

    6 months ago


    Liverpool, United Kingdom Maxim Care Solutions Full time

    Job: Housing Officer (Temporary Accommodation) Make a real impact: Help vulnerable people find temporary housing and get back on their feet. What you'll do: - Manage temporary accommodation for people in Knowsley. - Support residents with tenancy issues, finances, and benefits. - Ensure properties are well-maintained and safe. - Be a source of information...


  • Liverpool, United Kingdom Cobalt Housing Full time

    Job title: Customer Service Officer Contract: 16 hours per week / 12 month fixed term contract **Salary**: £27,677.49 per annum/pro rata Location: Cobalt HQ, Lower House Lane - hybrid working Do you want to help the local community on a daily basis? Do you care about making a difference to other people’s lives? Are you considering a career in housing?...

  • Housing Officer

    2 months ago


    Liverpool, United Kingdom HAYS Full time

    Housing Officer - Liverpool - Up to £23ph We are looking to recruit a Housing Officer in Liverpool on a temporary basis for a minimum of 8 weeks, starting ASAP and hourly rates up to £23ph. This is a 35 hour per week role with hybrid working. Your new role Providing housing, tenancy and estate management across patch of 400+ properties Sign-ups, viewings,...

  • Income Officer

    6 months ago


    Liverpool, United Kingdom Cobalt Housing Full time

    **Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...

  • Income Officer

    6 months ago


    Liverpool, United Kingdom Cobalt Housing Full time

    **Job title**: Income Officer **Contract**: 18 months fixed term or secondment **Salary**: £32,716.62 per annum **Location**: L11 2SF Cobalt Housing is recruiting for an experienced and skilled Income Officer to join us. This role is key to the effective collection of income across all areas of debt recovery within a wider Neighbourhood Team. This post...

  • Housing Officer

    6 months ago


    Liverpool, United Kingdom Bedspace Full time

    **To add to our existing team of dedicated staff, Bedspace are seeking to recruit a Housing Officer to support the Bedspace Housing Team. Your focus will be to maintain positive relationships with landlords, manage ASB complaints and ensure all properties are compliant in line with Health & safety legislation.** - **Company benefits**_**: - Competitive...

  • Housing Officer

    4 weeks ago


    Liverpool, United Kingdom CV-Library Full time

    Housing Officer Are you passionate about helping people? Join our team as an Housing Officer and support our participants with their housing needs. You'll oversee a caseload of adult males in either a custodial or community environment. Our successful candidate will work alongside probation practitioners, you'll perform initial assessments to...