Quality Administrator Apprentice

2 weeks ago


Lincoln, United Kingdom Lincolnshire Community Health Services NHS Trust Full time

The NHS is changing. With more emphasis on community-based care, there's never been a better time to join us. We are looking for an enthusiastic and adaptable Administrator to join our Nursing and Quality team. You will have administrative and clerical experience preferably within an NHS setting, with excellent organisational, problem solving and communication skills.

If you can bring a positive, professional approach and fresh ideas, we would love to hear from you.

This post is a fixed term (15 months), 37.5 hours per week. Based in the beautiful county of Lincolnshire, the base is negotiable but some travel around the county is expected.

We want to support you to gain the knowledge, skills and experience to provide a full range of administrator skills, including:

- providing and receiving information which may require tact or persuasive skills.
- providing and receiving complex or sensitive information from multiple internal and external sources.
- analysis of facts or situations, some requiring analysis under supervision.
- administrative procedures, such as answering queries, progress chasing and/or task-related problem solving.
- identify opportunities for improvement, propose changes to practices and/or procedures for relevant area.
- diary management commitments by arranging meetings, booking venues/rooms both for internal and external needs as they arise.
- comprehensive, accurate and contemporaneous minute taking, which summarise complex facts for both internal and external reporting.
- be willing to learn new systems such as Health Roster, Datix, SystmOne and procurement processes

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagementin the 2021 NHS National Staff Survey.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

The Quality Administrator role resides within the Patient Safety and Quality Governance Team, providing support to the wider Nursing and Quality Division. Our collective function is to improve healthcare quality and patient safety within the Trust. The Quality Administrator within the team assists with general administration tasks and the taking of meeting minutes.



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