Call Handler

3 months ago


Derby, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

**Are you looking for a job where you can make a difference?**

The Community Access Point Call Centre is looking for a dynamic, enthusiastic and motivated person to join the Call Handling Team.

The Call Centre processes a large variety of telephone calls and electronic referrals for patients who require a home visit from community staff within Derbyshire and wider areas.

Some of the views of the Call Handling Team carrying out this rewarding role are that "the Team meet and exceed patient's needs, expectations and requirements. Support and communicate with callers with efficiency, understanding, empathy and respect.

We are a high performance, fast-paced, high-energy patient focused Team. We have a diverse Team who are caring and supportive of each other and are looking for a vibrant, friendly and focused team member to "maintain our greatness and build on the services we provide".


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