Call Handler Team Leader Full Time Temporary

3 weeks ago


Derby Derbyshire, United Kingdom Service Care Solutions Full time €16 - €20

Service Care Solutions have a new and exciting opportunity which has become available in the Derby area The role itself is working a emergency call handler for the elderly who has the emergency button assistance built into their home.

Derby City Council are looking for a new face to join their forever growing team to assist with the inbound calls made from the elderly community who are currently still living in their own accommodation.

The team is a 24-hour emergency monitoring and response service that provides support to people in their own homes through their connection link to their own internal telecare service which is available 24/7 and 365 days a year.

Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and or the sensors attached to it. In the case of a serious emergency, the emergency services will also be contacted.

The role is a full time role working NIGHTS between the hours of 23:00-7:00am on a rota basis currently paying £15.Enhanced DBS

Why Service Care Solutions?

We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
Bring your Job to us bonus of £250
Refer a friend Bonus of £250

*Service Care Solutions also offer a referral fee of £250 for anyone you may know*

If this is something you are interested in, please send across your CV to (url removed) or give me a call on (phone number removed)



  • Derby, Derbyshire, United Kingdom Service Care Solutions Full time €16 - €20

    Service Care Solutions have a new and exciting opportunity which has become available in the Derby area! The role itself is working a emergency call handler for the elderly who has the emergency button assistance built into their home. Derby City Council are looking for a new face to join their forever growing team to assist with the inbound calls made from...

  • Temporary Call Handler

    3 months ago


    Derby, United Kingdom Express Recruitment Full time

    Express Recruitment are delighted to be working alongside a leading Local Authority who are recruiting for a Call Handler to join their emergency community response team on a temporary basis to support the increase in calls. **Roles & Responsibilities** - Respond to urgent requests for service, support callers during emergency situations - Provide emergency...

  • Practice Call Handler

    3 months ago


    Derby, United Kingdom Aspiro Healthcare Full time

    **Practice call handler** We are a large busy practice covering Littleover, Sinfin, Alvaston and Allenton. We are looking for a new post of call handler to be the first port of contact for our patients on the telephone. The postholders will mainly be based at our Hollybrook Surgery but must be able to travel to other Aspiro sites. We are looking for a...

  • Practice Call Handler

    4 months ago


    Derby, United Kingdom Aspiro Healthcare Full time

    Are you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS, and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people**?** **If so, then this opportunity may be perfect for you!** We are...


  • Derby, Derby, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd: Emergency Call Handler OpportunityWe are seeking a skilled and compassionate individual to join our team as an Emergency Call Handler. This is a full-time position working nights, providing support to vulnerable members of our community.Key Responsibilities:Respond to emergency calls from elderly individuals in their own...


  • Derby, Derby, United Kingdom Service Care Solutions Ltd Full time

    Service Care Solutions Ltd: Emergency Call Handler OpportunityWe are seeking a skilled and compassionate individual to join our team as an Emergency Call Handler. This is a full-time position working nights, providing support to vulnerable members of our community.Key Responsibilities:Respond to emergency calls from elderly individuals in their own...


  • Derby, United Kingdom Adversa Recruitment Limited Full time

    Carelink is a 24-hour emergency monitoring and response service. That provides support to people in their own homes through their connection link to the Carelinktelecare service 24/7 and 365 days a year. This service supports people who wish to remain living independently for as long as they can. It also brings reassurance to users by ensuring safety within...


  • Derby, United Kingdom Service Care Solutions Full time

    Job DescriptionJob Title: Emergency Response Team LeaderJob Type: Full-timeLocation: Derby AreaJob Description:We are seeking an experienced Emergency Response Team Leader to join our team at Service Care Solutions. As a key member of our team, you will be responsible for leading a team of Call Handlers in responding to emergency calls from the elderly...


  • Derby, United Kingdom Service Care Solutions Full time

    Job DescriptionJob Title: Emergency Response Team LeaderJob Type: Full-timeLocation: Derby AreaJob Description:We are seeking an experienced Emergency Response Team Leader to join our team at Service Care Solutions. As a key member of our team, you will be responsible for leading a team of Call Handlers in responding to emergency calls from the elderly...

  • Call Handler

    3 months ago


    Derby, United Kingdom Fox Morris Group Full time

    Carelink is a 24-hour emergency monitoring and response service. That provides support to people in their own homes through their connection link to the Carelink telecare service 24/7 and 365 days a year. This service supports people who wish to remain living independently for as long as they can. It also brings reassurance to users by ensuring safety...


  • Derby, United Kingdom Morson Talent Full time

    Call Centre Team Leader – Scheduling & Dispatch Location: Raynesway, Derby Salary: £16.67 per hour (£32,501 pro rata) Job Type: Full-Time, 3 month contract with permanent opportunity.Are you an experienced leader with a passion for driving exceptional customer service and operational excellence? We are looking for a dynamic Call Centre Team Leader to...


  • Derby, United Kingdom Morson Talent Full time

    Call Centre Team Leader – Scheduling & Dispatch Location: Raynesway, Derby Salary: £16.67 per hour (£32,501 pro rata) Job Type: Full-Time, 3 month contract with permanent opportunity.Are you an experienced leader with a passion for driving exceptional customer service and operational excellence? We are looking for a dynamic Call Centre Team Leader to...


  • Derby, Derby, United Kingdom Morson Talent Full time

    Call Centre Team Leader Job Description **Job Summary:** We are seeking a dynamic Call Centre Team Leader to join our Scheduling & Dispatch team at Severn Trent. As a seasoned leader, you will be responsible for driving exceptional customer service and operational excellence. **Key Responsibilities:** * Lead a team of customer service representatives to...


  • Derby, Derby, United Kingdom Morson Talent Full time

    Call Centre Team Leader Job Description **Job Summary:** We are seeking a dynamic Call Centre Team Leader to join our Scheduling & Dispatch team at Severn Trent. As a seasoned leader, you will be responsible for driving exceptional customer service and operational excellence. **Key Responsibilities:** * Lead a team of customer service representatives to...


  • Derby, United Kingdom Bionical Solutions LTD Full time

    **Call Centre Team Leader (Senior CCPA)** **1 year FTC** **£29,000 + £1,500 shift allowance (£30,500)** **Mercia Marina, Willington, Derbyshire** Bionical Solutions are a UK and US based pharmaceutical and healthcare business based in Willington, South Derbyshire. At Bionical we pride ourselves on giving the very best care to our patients and clients....


  • Derby, Derby, United Kingdom Service Care Solutions Full time

    Service Care Solutions: Emergency Call Handler OpportunityWe are seeking a skilled and compassionate individual to join our team as an Emergency Call Handler in the Derby area.As a key member of our 24-hour emergency monitoring and response service, you will be responsible for providing support to vulnerable individuals in their own homes through our...


  • Derby, Derby, United Kingdom Service Care Solutions Full time

    Service Care Solutions: Emergency Call Handler OpportunityWe are seeking a skilled and compassionate individual to join our team as an Emergency Call Handler in the Derby area.As a key member of our 24-hour emergency monitoring and response service, you will be responsible for providing support to vulnerable individuals in their own homes through our...

  • Call Handler

    3 months ago


    Derby, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

    Are you looking for a job where you can make a difference? The Community Access Point Call Centre is looking for a dynamic, enthusiastic and motivated person to join the Call Handling Team. The Call Centre processes a large variety of telephone calls and electronic referrals for patients who require a home visit from community staff within Derbyshire and...

  • Call Handler

    3 months ago


    Derby, United Kingdom iWork Recruitment Limited Full time

    **What's involved with this role**: Contract to start on 03-07-23 until 04-09-23 with a possible extension. **Key Duties**: - To provide a flexible, caring and high-quality installation, monitoring, response and support service to, Telecare users of the client's care alarm services and vulnerable adults in the wider community needing support. **Job...


  • Derby, Derby, United Kingdom Morson Talent Full time

    Call Centre Team LeaderWe are seeking an experienced leader to join our team as a Call Centre Team Leader. As a key member of our Scheduling & Dispatch team, you will be responsible for driving exceptional customer service and operational excellence.Key Responsibilities:Lead a team of customer service representatives to achieve exceptional service...