Call Handler
5 months ago
Carelink is a 24-hour emergency monitoring and response service. That provides support to people in their own homes through their connection link to the Carelink telecare service 24/7 and 365 days a year.
This service supports people who wish to remain living independently for as long as they can. It also brings reassurance to users by ensuring safety within the home.
Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and or the sensors attached to it.
CANDIDATES SUBMITTED WILL BE EXPECTED TO HAVE
EXCELLENT COMMUNICATION SKILLS
EXCELLENT COMPUTER SKILLS
AND WILL NEED TO HAVE CALL CENTRE EXPERIENCE OR AN UNDERSTANDING OF SOCIAL CARE WITH THE ELDERLY
WITHOUT THIS EXPERIENCE CANDIDATES WILL BE REJECTED.
- call handling services
- responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided)
- carrying out safe and well checks to support vulnerable people living in the community.
- installing and maintaining emergency call equipment in customer’s homes
- x 5 7.5 hour shifts with a 30-minute unpaid break on a rolling rota basis including weekends and bank holidays
- Work night shifts only
- 23:00pm to 07:00am
- Hours are 37.5 per week
Based at the Gatehouse Kedleston Road Derby (On-site parking available)
Full training will be given.
The posts will be for a 12-week period
If you are looking for a new role or would like further information, please send across your up to date CV
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**
Look forward to speaking with you,
**Job Types**: Full-time, Temporary contract
Contract length: 3-6 months
**Salary**: £9.00-£13.30 per hour
**Benefits**:
- Company car
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
- Night shift
- No weekends
**Experience**:
- Customer Service: 2 years (required)
- Social Care: 2 years (required)
- Elderly: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
-
Call Handler/ Administrator
1 month ago
Derby, United Kingdom CV-Library Full timeCall Handler/ Administrator required for a leading health care organisation based in Derby. Experienced customer service professional required to answer and make calls to new and existing patients, install and maintain emergency call equipment and complete all required documentation
-
Call Handler
4 weeks ago
Derby, United Kingdom Brackenberry Full timeWe are working closely alongside a Local Authority in Derby to assist with the appointment of a Call Handler, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £12.74 - £16.07 per hour Responsibilities: Call handling servicesResponding to emergency situations including...
-
Temporary Call Handler
5 months ago
Derby, United Kingdom Express Recruitment Full timeExpress Recruitment are delighted to be working alongside a leading Local Authority who are recruiting for a Call Handler to join their emergency community response team on a temporary basis to support the increase in calls. **Roles & Responsibilities** - Respond to urgent requests for service, support callers during emergency situations - Provide emergency...
-
Practice Call Handler
5 months ago
Derby, United Kingdom Aspiro Healthcare Full timeAre you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS, and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people**?** **If so, then this opportunity may be perfect for you!** We are...
-
Call Centre Team Lead
4 weeks ago
Derby, Derby, United Kingdom Service Care Solutions Ltd Full timeService Care Solutions Ltd: Emergency Call Handler OpportunityWe are seeking a skilled and compassionate individual to join our team as an Emergency Call Handler. This is a full-time position working nights, providing critical support to vulnerable members of our community.Key Responsibilities:Respond to emergency calls from elderly individuals in their own...
-
Call Centre Team Lead
4 weeks ago
Derby, Derby, United Kingdom Service Care Solutions Ltd Full timeService Care Solutions Ltd: Emergency Call Handler OpportunityWe are seeking a skilled and compassionate individual to join our team as an Emergency Call Handler. This is a full-time position working nights, providing critical support to vulnerable members of our community.Key Responsibilities:Respond to emergency calls from elderly individuals in their own...
-
Call Centre Team Lead
4 weeks ago
Derby, Derby, United Kingdom Service Care Solutions Full timeService Care Solutions: Emergency Call Handler OpportunityService Care Solutions is seeking a skilled and compassionate individual to join our team as an Emergency Call Handler. This exciting opportunity is based in the Derby area and involves working with our 24-hour emergency monitoring and response service to support vulnerable members of the...
-
Call Centre Team Lead
4 weeks ago
Derby, Derby, United Kingdom Service Care Solutions Full timeService Care Solutions: Emergency Call Handler OpportunityService Care Solutions is seeking a skilled and compassionate individual to join our team as an Emergency Call Handler. This exciting opportunity is based in the Derby area and involves working with our 24-hour emergency monitoring and response service to support vulnerable members of the...
-
Responder/call Handler
5 months ago
Derby, United Kingdom Recroot Ltd Full timeThis role is starting asap, working 37.5 hours a week *Enhanced DBS Required* **PURPOSE OF JOB** The post holder will work within the Carelink Team to provide a flexible, caring and high-quality installation, monitoring, response and support service to, Telecare users of the City Council’s care alarm services and vulnerable adults in the wider community...
-
Call Centre Agent
3 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeWe are seeking a skilled Call Handler to join our team on a 3-month contract, with the possibility of extension. If you have excellent communication and computer skills, and experience in call centre environments, we encourage you to apply.Key responsibilities include:Providing call handling services to customersResponding to emergency situations, including...
-
Call Centre Agent
5 months ago
Derby, United Kingdom Albatross Cars Full time**Call Centre Agents Required** Albatross Cars Derby Ltd DE1 2SN Full Time Position Day & Night Working Pattern’s Available Monday - Sunday Shifts Competitive rates of pay/Weekly Paid. Description. We are seeking call handlers to join our enthusiastic and hard-working team. As part of the team, you will be responsible for speaking to members of...
-
Emergency Call Centre Agent
3 weeks ago
Derby, Derbyshire, United Kingdom Adversa Recruitment Full timeFULL UK LICENSE OR INTERNATIONAL IS ACCEPTED AS LONG AS YOU HAVE ACCESS TO A CAR** Carelink is a 24-hour emergency monitoring and response service that provides support to people in their own homes through their connection link to the Carelink telecare service 24/7 and 365 days a year. This service supports people who wish to remain living independently for...
-
Call Handler
5 months ago
Derby, United Kingdom iWork Recruitment Limited Full time**What's involved with this role**: Contract to start on 03-07-23 until 04-09-23 with a possible extension. **Key Duties**: - To provide a flexible, caring and high-quality installation, monitoring, response and support service to, Telecare users of the client's care alarm services and vulnerable adults in the wider community needing support. **Job...
-
Practice Call Handler
5 months ago
Derby, United Kingdom Hollybrook Medical Centre Full time**The main role will be**: - Book appointments following practice guidelines - Deal with patient enquiries - Open and lock up the surgery when required - Enter confidential data onto a bespoke system - Liaise with external organisations Respond to all queries from or in relation to our patients or other visitors, where necessary consulting with the doctor...
-
Responder/call Handler
5 months ago
Derby, United Kingdom Sanctuary Health Full time**Location**: Derby **Pay rate (Assignment rate)**: £15.32 per hour **Contract Length**: 3-Months - Relevant qualification - Previous UK experience working within a similar role At Sanctuary Personnel, we believe in inclusivity and diversity. If you have a disability or require reasonable adjustments during the recruitment process or in the workplace,...
-
Customer Service Representative
4 days ago
Derby, Derby, United Kingdom Brackenberry Full timeJob Title: Call HandlerWe are seeking a skilled Call Handler to join our team in Derby, working closely with a Local Authority. The initial contract is for 3 months, with the possibility of extension. If interested, please submit your CV for immediate consideration.Remuneration:£12.74 - £16.07 per hourKey Responsibilities:Provide call handling...
-
Customer Service Representative
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeJob Title: Call HandlerWe are seeking a skilled Call Handler to join our team at Brackenberry Ltd, working closely with a Local Authority in Derby. This is a 3-month contract, with the possibility of extension at the client's discretion.Key Responsibilities:Provide exceptional call handling services to customers.Respond to emergency situations, including...
-
Customer Service Representative
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeJob Title: Call HandlerWe are seeking a skilled Call Handler to join our team at Brackenberry Ltd, working closely with a Local Authority in Derby. This is a 3-month contract, with the possibility of extension at the client's discretion.Key Responsibilities:Provide exceptional call handling services to customers.Respond to emergency situations, including...
-
Material Handler/Stores Person
1 month ago
Derby, Derbyshire, United Kingdom Express Recruitment Full timeExpress Recruitment are delighted to be working with a leading manufacturer in North Derbyshire, that thrive on innovation and collaboration. Due to continued growth, they are looking for a Shift Based Stock Controller & Multi-Skilled Material Handler to join their Stores and Stockyard team. The role will involve tasks including checking products for...
-
Warehouse Stock Controller
3 weeks ago
Derby, Derby, United Kingdom Express Recruitment Full timeWe are seeking a highly skilled Shift Based Stock Controller & Multi-Skilled Material Handler to join our Stores and Stockyard team.The ideal candidate will have strong experience working within a stockyard environment, be competent at using stock control and ERP systems, and have excellent safety awareness.The role will involve tasks including checking...